Endpoint Engineer Jobs in Austin, TX (NOW HIRING)

Job Summary:
The University of Texas at Austin is seeking a Senior Endpoint Engineer for the Dell Medical School. This role leads endpoint engineering, automation, and deployment efforts, focusing on implementing scalable and secure endpoint solutions across various environments.
Responsibilities:
• Designs and implements modern endpoint management architecture for 2,000+ devices across inpatient, ambulatory, and administrative settings.
• Leads engineering work for Windows 11, Microsoft Intune/Endpoint Manager, Group Policy, and imaging tools (e.g., SCCM, MDT, Autopilot).
• Drives enterprise workstation standardization across fixed workstations, WOWs, tablets, and provider-assigned devices.
• Partners with networking and infrastructure teams to enforce secure and segmented device access across VLANs and wireless.
• Leads Zero Trust endpoint posture enforcement in collaboration with Security (e.g., Defender for Endpoint, conditional access policies).
• Partners closely with Epic Technical Coordinators and Application Analysts to optimize Epic Hyperspace deployment and clinical endpoint performance.
• Engineers Imprivata tap-and-go authentication workflows for clinical endpoints across nursing stations, exam rooms, and shared workspaces.
• Supports hardware/software integration for Epic-approved devices (e.g., label printers, scanners, wristband printers).
• Ensures endpoint configurations meet clinical workflow requirements and compliance standards.
• Troubleshoots clinical device issues in collaboration with informatics and support teams.
• Develops and maintains automation scripts using PowerShell, Python, or other tools for software deployment, patching, and device onboarding.
• Implements robust monitoring solutions (e.g., Endpoint Insights, Nexthink, Tanium) to track endpoint health and compliance.
• Leads endpoint patch management lifecycle (OS, drivers, BIOS, and application updates) across enterprise devices.
• Collaborates with Asset Management to optimize inventory and procurement workflows from deployment through retirement.
• Maintains version control and reporting for endpoint performance metrics.
• Implements antivirus, encryption, and MDM policies across all endpoint types.
• Monitors and remediates vulnerabilities in coordination with cybersecurity teams.
• Maintains audit-ready documentation for HIPAA, HITRUST, and internal compliance reviews.
• Supports conditional access and identity-based security controls.
• Participates in risk assessments and incident response planning.
• Serves as technical lead for endpoint-related projects including new clinic onboarding, hospital readiness, and remote access optimization.
• Coordinates with clinical and business stakeholders to assess endpoint needs and deliver scalable solutions.
• Develops engineering documentation, design diagrams, SOPs, and training materials for Service Desk and support teams.
• Mentors junior staff and supports Tier 3 escalations as needed.
• Participates in strategic planning and cross-functional initiatives.
• Provides Tier 3 support for endpoint issues across clinical and administrative environments.
• Analyzes root causes and implements long-term fixes.
• Collaborates with service desk and desktop support teams to ensure timely resolution.
• Escalates unresolved issues to vendors and tracks resolution progress.
• Maintains uptime and performance metrics for endpoint infrastructure.
Qualifications:
Required:
• Bachelor's degree in Information Systems, Engineering, or related field, or equivalent experience.
• 8+ years of experience in endpoint engineering, systems administration, or desktop infrastructure roles
• Deep expertise with Microsoft Windows 10/11, Microsoft Endpoint Manager/Intune, Group Policy, and device imaging tools
• Proficiency in PowerShell scripting and automation workflows
• Experience managing enterprise-scale endpoint environments (2,000+ devices)
• Strong troubleshooting skills with the ability to triage complex endpoint and application issues
• Proven experience leading technical projects or greenfield implementations
• Strong written and verbal communication skills, including ability to interact with clinicians and non-technical staff
• Relevant education and experience may be substituted as appropriate.
Preferred:
• Master’s degree in Healthcare IT, Engineering, Architecture, or Business.
• Experience with advanced technologies including robotics, biomedical systems, digital experience platforms, and intelligent infrastructure
• Proficient in designing and planning high-tech facilities, ensuring seamless integration of advanced technologies, optimized workflows, and compliance with regulatory standards to support cutting-edge healthcare and research environments.
• Strong knowledge of academic medicine, clinical research, and simulation, enabling the design of environments that enhance education, training, and scientific advancement in healthcare settings.
Company:
The University of Texas at Austin is one of the largest public universities in the United States. Founded in 1883, the company is headquartered in Austin, USA, with a team of 10001+ employees. The company is currently Late Stage.