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End User Support Jobs in Arizona (NOW HIRING)

IntraEdge

Help Desk - Tier 1

Scottsdale, AZ · On-site

$20.25 - $27.25/hr

A Service Desk Contractor provides first-level end-user support and incident diagnosis for Republic Services' applications, endpoints, and infrastructure. A Service Desk Contractor acts as a single ...

KINEMATICS LLC

IT System Administrator

Phoenix, AZ · On-site

Provide end-user support for desktops, laptops, mobile devices, printers, peripherals, collaboration tools, and business applications. * Manage the endpoint lifecycle, including provisioning ...

New

Kinematics

IT System Administrator

Phoenix, AZ · On-site

Provide end-user support for desktops, laptops, mobile devices, printers, peripherals, collaboration tools, and business applications. * Manage the endpoint lifecycle, including provisioning ...

KINEMATICS LLC

IT System Administrator

Phoenix, AZ · On-site

Provide end-user support for desktops, laptops, mobile devices, printers, peripherals, collaboration tools, and business applications. * Manage the endpoint lifecycle, including provisioning ...

New

K2 Staffing

Help Desk Support Level II Technician

Tempe, AZ · On-site

$19.25 - $25.75/hr

Duties & Responsibilities End User Support & Service Desk * Provide technical support to end users via phone, email, remote support tools, and service desk ticketing systems. * Troubleshoot and ...

Authority HVAC

Be Seen First

Netsuite Administrator / Developer

Tempe, AZ · On-site

General IT & End-User Support (secondary) * Provide day-to-day IT support -- accounts, devices, and common software/access issues. * Handle device provisioning, onboarding, and offboarding as people ...

Veteran-friendly

Sunrise Systems, Inc.

Level 1 Service Desk Analyst

Phoenix, AZ · On-site

$20.25 - $27.75/hr

Experience Preferred Experience in an IT environment and end-user support role. Working with Google Suite and Google Email. Remotely troubleshooting networking, server, and end user desktop incidents.

Amphenol Borisch Technologies

Help Desk Technician

Mesa, AZ · On-site

$19.75 - $26.75/hr

Administers end-user workstations and supports end-user activities utilizing TCP/IP on a primarily Microsoft Windows-based LAN * Establishes voice and e-mail accounts for new users.Provides ...

Gr8ttek

Desktop Support Specialist_Phoenix

Phoenix, AZ · On-site

$18 - $20/hr

Our client is seeking a Desktop Support Specialist that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment. The ...

Authority HVAC

Be Seen First

IT Systems Manager

Tempe, AZ · On-site

Help Desk & End-User Support * Serve as the primary point of support for employees -- troubleshooting hardware, software, and access issues. * Handle device provisioning, onboarding, and offboarding ...

giftHEALTH Inc

IT Support Site Lead

Mesa, AZ · On-site

$84K - $99K/yr

Strong understanding of end-user computing environments, devices, peripherals, business applications, enterprise support tools, and related identity, endpoint management, or cloud productivity ...

Gifthealth

IT Support Site Lead

Mesa, AZ · On-site

$84K - $99K/yr

Strong understanding of end-user computing environments, devices, peripherals, business applications, enterprise support tools, and related identity, endpoint management, or cloud productivity ...

Gifthealth Inc

IT Support Site Lead

Mesa, AZ · On-site

$84K - $99K/yr

Strong understanding of end-user computing environments, devices, peripherals, business applications, enterprise support tools, and related identity, endpoint management, or cloud productivity ...

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All JobsEnd User Support JobsEnd User Support Jobs in Arizona

End User Support information

See Arizona salary details

$9

$25

$41

How much do end user support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for end user support in Arizona is $25.61, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $30.00 per hour, depending on experience, location, and employer.

What are some common challenges faced by end user support professionals, and how can they be effectively managed?

End User Support professionals often encounter challenges such as handling a high volume of support requests, addressing users with varying levels of technical proficiency, and resolving issues under time pressure. Effective management includes maintaining clear communication, prioritizing tickets based on urgency, and utilizing troubleshooting guides or knowledge bases. Collaborating with IT teams and regularly updating technical skills also help in quickly resolving complex problems, ensuring smooth operations for end users.

What does end user support do?

End user support involves assisting users with technical issues related to hardware, software, and network systems. Support specialists troubleshoot problems, provide guidance, and often use tools like remote desktop applications to resolve issues efficiently, ensuring users can continue their work with minimal disruption.

What are the key skills and qualifications needed to thrive as an end user support specialist?

To thrive as an End User Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote support tools, and enterprise software is essential for efficiently resolving user issues. Strong communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities ensure fast, accurate support that minimizes downtime and enhances user productivity.

What skills are needed for end user support?

End user support professionals need strong communication skills to explain technical issues clearly, problem-solving abilities to diagnose and resolve hardware and software problems, and familiarity with common operating systems, applications, and troubleshooting tools. Customer service skills and patience are also important to effectively assist users and ensure a positive experience.
End User Support jobs near you
Infographic showing various End User Support job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,278 per year, or $25.6 per hour.

Help Desk - Tier 1

IntraEdge

Scottsdale, AZ • On-site

$20.25 - $27.25/hr

Full-time

Re-posted 4 days ago

Job description

POSITION SUMMARY:
 A Service Desk Contractor provides first-level end-user support and incident diagnosis for Republic Services' applications, endpoints, and infrastructure. A Service Desk Contractor acts as a single point of contact between the end-user and other IT resources. This position also documents incoming interactions and their resolutions and manages ticket routing and incident resolution with other IT resources.
PROJECT INFORMATION:
 Service Desk.
PRINCIPAL RESPONSIBILITIES:
 • Responds to incoming interactions initiated via phone.
 • Fulfills incoming service requests.
 • Diagnoses and troubleshoots incidents with endpoint hardware, enterprise applications, locally installed software, and other industry standard technologies.
 • Uses the IT Service Management tool to accurately document all incoming Interactions and resolutions.
 • Appropriately escalates incidents as required and monitors resolution progress until the incident is resolved to the caller's satisfaction.
 • Keeps IT Service Desk team and management informed of any new support issues in a clear and timely manner.
 • Researches support issues when resolutions are not readily attainable by checking available resources including, but not limited to, the IT Service Management tool, external knowledge bases, software manuals, and via collaboration with other team members.
 • Works to consistently improve call handling, documentation quality, overall end-user experience, and resolution processes.
 • Performs other job-related duties as assigned or apparent.
 

MINIMUM QUALIFICATIONS:
 • High School Diploma or G.E.D.
 • Experience with supporting and troubleshooting modern IT endpoint hardware technologies and software products.
 • Ability to communicate technical information to non-technical users.
Education:Employment Type: FULL_TIME
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About IntraEdge

Sourced by ZipRecruiter

At heart, we are a technology, products and services organization In our soul, it’s the people who make us what we are — the professionals we train and connect to next-level opportunities and the experts who create innovative solutions and value for our national and international partners. It’s true that innovative technology can provide a major boost to your business, but you also need the right talent pushing it forward. This critical combination is what we offer all of our partners: cutting edge tech solutions and the expertise to bring it to life.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Chandler, AZ, US

Year founded

2002

Social media

Instagram

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