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End User Support Jobs in Arizona (NOW HIRING)

MUFG

End-User & Collaboration Engineer ,VP

Tempe, AZ · Hybrid

This position is for a Senior Mobile and macOS Developer supporting the Modern Workplace ... Document key business requirements, functional requirements, technical designs, user workflows ...

Jobtailor

Senior UX Researcher

Scottsdale, AZ · On-site

Support ASU EdPlus's digital teaching and learning products and improve experiences for ASU Online ... Experience leading end-to-end UX research using qualitative and quantitative methods * Knowledge of ...

Unio Digital

Tier III Service Desk Engineer

Tucson, AZ · On-site +1

You are expected to be involved in direct end-user support when required. If you have a passion for ensuring top-quality user support and thrive in a collaborative environment, this role is for you.

Unió Digital

Tier III Service Desk Engineer

Tucson, AZ · On-site +1

You are expected to be involved in direct end-user support when required. If you have a passion for ensuring top-quality user support and thrive in a collaborative environment, this role is for you.

IT1

Desktop Support Technician II

Phoenix, AZ · On-site

$20 - $25.50/hr

Customer Service & End-User Support * Provide responsive, professional, and courteous technical support to all end users * Deliver a high-quality customer experience by communicating clearly and ...

iT1

Desktop Support Technician II

Phoenix, AZ · On-site

$20 - $25.50/hr

Customer Service & End-User Support * Provide responsive, professional, and courteous technical support to all end users * Deliver a high-quality customer experience by communicating clearly and ...

iT1

Desktop Support Technician II

Phoenix, AZ · On-site

$20 - $25.50/hr

Customer Service & End-User Support * Provide responsive, professional, and courteous technical support to all end users * Deliver a high-quality customer experience by communicating clearly and ...

NEOGOV

Network Administrator - Phoenix

Phoenix, AZ · On-site

The role involves designing and implementing networks, managing security, and providing end-user support for connectivity and IT security. Responsibilities : • Design, implement, and maintain wide ...

IntraEdge

Help Desk - Tier 1

Scottsdale, AZ · On-site

$20.25 - $27.25/hr

A Service Desk Contractor provides first-level end-user support and incident diagnosis for Republic Services' applications, endpoints, and infrastructure. A Service Desk Contractor acts as a single ...

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Showing results 21-40

All JobsEnd User Support JobsEnd User Support Jobs in Arizona

End User Support information

See Arizona salary details

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$41

How much do end user support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for end user support in Arizona is $25.61, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $30.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an end user support specialist?

To thrive as an End User Support Specialist, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with ticketing systems, remote support tools, and enterprise software is essential for efficiently resolving user issues. Strong communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities ensure fast, accurate support that minimizes downtime and enhances user productivity.

What are some common challenges faced by end user support professionals, and how can they be effectively managed?

End User Support professionals often encounter challenges such as handling a high volume of support requests, addressing users with varying levels of technical proficiency, and resolving issues under time pressure. Effective management includes maintaining clear communication, prioritizing tickets based on urgency, and utilizing troubleshooting guides or knowledge bases. Collaborating with IT teams and regularly updating technical skills also help in quickly resolving complex problems, ensuring smooth operations for end users.

What does end user support do?

End user support involves assisting users with technical issues related to hardware, software, and network systems. Support specialists troubleshoot problems, provide guidance, and often use tools like remote desktop applications to resolve issues efficiently, ensuring smooth technology use for end users.
End User Support jobs near you
Infographic showing various End User Support job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $53,278 per year, or $25.6 per hour.

Desktop Support Engineer

Phoenix, AZ • On-site

Tata Consultancy Service Limited
IT Services • 10K+ employees
Learn more about Tata Consultancy Service Limitedexternal

$60K - $65K/yr

Full-time

Re-posted 27 days ago

Tata Consultancy Services rating

6.5

Company rating: 6.5 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Desktop Support Engineer
Roles & Responsibilities
Onsite Desktop Technician Level 2 support at San Diego, Las Vegas, Westlake, CA and Irving Texas hub offices. The Desktop Support Technician is responsible for delivering high-quality, end-user support across the organization, with a strong focus on customer experience, VIP/executive support, and reliable technical service delivery. This role provides hands-on and remote support for hardware, software, and enterprise systems while ensuring minimal disruption to business operations. This position includes technical expertise with strong interpersonal skills, enabling them to deliver a white-glove support experience, particularly for executive leadership and high-priority users.
Service Tasks, Deliverables, and Assumptions: Vendor will provide the Services, including any inherent tasks, and deliver the Deliverables to Customer as described in each Service Task below. Notwithstanding any other Specifications, at a minimum all Deliverables provided by Vendor under this SOW will be of sufficient detail based on their description.
3.2.1 Service Task 1: Onsite Desktop Technician Level 2 support
1. Tasks: Vendor shall provide onsite Desktop Technician Level 2 support at San Diego, Las Vegas, Westlake and Irvine TX hub offices, including but not limited to the following activities:
1. Key Responsibilities
o Customer Service & End-User Support
§ Provide responsive, professional, and courteous technical support to all end users
§ Deliver a high-quality customer experience by communicating clearly and setting expectations
§ Maintain ownership of incidents and service requests from initiation through resolution
§ Ensure timely updates and accurate documentation within the ticketing system
o VIP / Executive Support
§ Provide white-glove technical support to executive leadership and VIP users
§ Anticipate and proactively address technical needs to minimize downtime
§ Maintain a high degree of professionalism, discretion, and urgency when handling executive requests
§ Support executive workstations, mobile devices, and conference room setups with minimal disruption
o Event & Meeting Support
§ Provide technical support for meetings, conferences, and special events
§ Set up and troubleshoot:
§ Conference room technology
§ Audio/visual systems
§ Collaboration tools (Teams, conferencing platforms)
§ Ensure smooth operation of technology during live events and quickly resolve issues as they arise
o Technical Troubleshooting (Hardware & Software)
o Diagnose and resolve issues related to:
§ Windows operating systems
§ Standard business applications
§ Network connectivity and user access
o Perform installation, configuration, and maintenance of desktops, laptops, and peripherals
o Troubleshoot and support:
§ Printers and secure print systems
§ Docking stations, monitors, and accessories
o Escalate complex issues to appropriate teams while maintaining ownership
o Endpoint & Device Support
o Support device lifecycle activities, including:
§ Imaging and device deployment
§ Hardware replacements and refresh programs
§ Onboarding/offboarding setup and equipment provisioning
o Ensure endpoints are configured according to enterprise standards
o Operational Support & Documentation
o Utilize ITSM tools (e.g., ServiceNow) to manage incidents, requests, and tasks
o Maintain accurate and complete ticket documentation for all work performed
o Follow established policies, procedures, and escalation processes
o Contribute to knowledge base articles and process documentation
Salary Range- $60,000-$65,000 a year
#LI-SP3
#LI-VX1

What Tata Consultancy Services employees say

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About Tata Consultancy Services

Sourced by ZipRecruiter

Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering, and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. TCS delivers a level of certainty that no other firm can match--to our clients and to our employees. Come join us and experience certainty in your career. TCS a global Consulting and IT Services firm that is ranked in the top quartile by industry analysts. Our 2021 fiscal revenues topped $25 B and our market capitalization is over $170+B, yet we have a deep and large history of philanthropy and corporate social responsibility. Now approaching 600K of the best IT professionals and consultants, we are a trusted advisor, guiding our clients' enterprises through growth and transformation journeys - helping them to become agile, intelligent, automated and on the cloud. We are devoted to DEI and are recognized as a top employer and place to work.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Edison, NJ, US

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