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End User Support System Administrator Jobs (NOW HIRING)

Orgill, Inc.

End User Support Analyst

Collierville, TN · On-site

Orgill is seeking a highly motivated and skilled End User Support Specialist to provide exceptional ... Diagnose and resolve technical problems, including operating system issues, application errors ...

Gentex Corp.

End User Support Analyst

Simpson, PA · On-site

We are seeking an End User Support Analyst to support and administer our modern endpoint ... Endpoint Administrator Associate EXPERIENCE: * 3+ years of IT support or systems administration ...

Gentex Corp

End User Support Analyst

Simpson, PA · On-site

We are seeking an End User Support Analyst to support and administer our modern endpoint ... Endpoint Administrator Associate EXPERIENCE: * 3+ years of IT support or systems administration ...

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End User Support System Administrator information

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$41K

$88.9K

$137.5K

How much do end user support system administrator jobs pay per year?

As of Sep 11, 2026, the average yearly pay for end user support system administrator in the United States is $88,927.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,000.00 and $104,000.00 per year, depending on experience, location, and employer.

What is an end user support system administrator?

An End User Support System Administrator is an IT professional responsible for managing and maintaining computer systems, networks, and software to ensure that end users can work efficiently. They provide technical support, troubleshoot hardware and software issues, install updates, and help users with system access and security. Their role is critical in ensuring smooth day-to-day operations by resolving technical problems and implementing IT solutions tailored to the needs of the organization’s staff.

What are the key skills and qualifications needed to thrive as an end user support system administrator?

To thrive as an End User Support System Administrator, you need a solid understanding of operating systems, network protocols, and troubleshooting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with enterprise management tools, ticketing systems, remote desktop applications, and Active Directory is typically required. Excellent communication, patience, and problem-solving abilities help you efficiently assist users and collaborate with IT teams. These skills and qualities are crucial to ensure smooth IT operations, minimize downtime, and provide a positive user experience.

How does an end user support system administrator typically collaborate with other IT teams within an organization?

End User Support System Administrators frequently collaborate with other IT teams, such as network administrators, security specialists, and application developers, to ensure seamless technology operations for end users. They serve as the frontline for troubleshooting user issues and often escalate complex problems to specialized teams. Regular communication and coordination are essential, especially during system upgrades, security patching, or when deploying new software, to minimize downtime and ensure a smooth user experience. This collaborative environment helps administrators broaden their technical expertise and network within the IT department.

What is the difference between End User Support System Administrator vs Help Desk Technician?

AspectEnd User Support System AdministratorHelp Desk Technician
CredentialsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA A+ or similar entry-level certifications
Work EnvironmentTypically in IT departments, managing systems and infrastructureFrontline support, assisting users directly
Employer & Industry UsageUsed in corporate, government, and educational sectorsCommon in various organizations for user support
Job FocusMaintaining and supporting end-user systems, troubleshooting hardware/software issuesHandling user inquiries, basic troubleshooting, ticket resolution

The End User Support System Administrator generally has a broader scope, focusing on system management and infrastructure, while Help Desk Technicians primarily provide frontline user support. Both roles require technical certifications and are vital in IT support hierarchies, but the System Administrator's responsibilities are more extensive and system-oriented.

What states have the most End User Support System Administrator jobs?

States with the most job openings for End User Support System Administrator jobs include:

What are popular job titles related to End User Support System Administrator jobs?

For End User Support System Administrator jobs, the most frequently searched job titles are:

End User Support Analyst

Waltham, MA • On-site

Global Channel Management, Inc.
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Global Channel Management, Inc.external

$25/hr

Contractor

Re-posted 25 days ago

Job description

Company Description

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation.  Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function.  Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. 


Qualifications

Seeking End User Support Analyst for position in Marlborough, MA with degree in customer/user experience or related field.


End User Support Analyst requirements:

5+ years of experience in Customer/User Experience research

Fluency with UX/CX conventions and standards

Usability testing experience a must

Data visualization experience a plus.

Experience with contextual inquiries, one-to-one interviews, focus groups, heuristic evaluations, field studies



End User Support Analyst responsibilities:


Prepare user research approach for customer trials

Create research tools, for example, surveys and test scripts necessary to conduct research

Conduct research activities, such as in-depth surveys, one-to-one interviews, focus groups, heuristic evaluations etc.

Compile and document findings of the research and identify patterns and trends

Present research findings in a clear, concise and compelling manner

Logistics coordination for customer trials research.


Pays $25/hr

Additional Information

$25/HR

6 months

Global Channel Management logo

About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Social media

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