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End User Support Coordinator Jobs (NOW HIRING)

Marmon

End User Support Technician

Brooklyn Park, MN

The End User Support Technician provides first-line entry level basic to moderate complexity support for IT issues within an integrated manufacturing/distribution/office facility. Will be part of a ...

Orgill, Inc.

End User Support Analyst

Collierville, TN · On-site

Orgill is seeking a highly motivated and skilled End User Support Specialist to provide exceptional technical assistance to our employees. This candidate will be a key point of contact for resolving ...

Marmon

End User Support Technician

Carol Stream, IL · On-site

The End User Support Technician provides first-line entry level basic to moderate complexity support for IT issues within an integrated manufacturing/distribution/office facility. Will be part of a ...

DK Consulting

End User Support Specialist

Crownsville, MD · On-site

$60 - $80/hr

End User Support Specialist DK Consulting Overview: Founded in May 2003, DK Consulting, LLC, a woman-owned small business, was formed to provide management and technology solutions based on industry ...

Stewart

End User Support Specialist II

Texas City, TX · On-site

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

Stewart

End User Support Specialist II

Texas City, TX · On-site

Provides timely technical support to ensure end-user productivity. * Installs, configures, and maintains desktops, peripherals, and software. * Troubleshoots non-routine issues and restores ...

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As of Sep 9, 2026, the average hourly pay for end user support coordinator in the United States is $22.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $25.72 per hour, depending on experience, location, and employer.

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Infographic showing various End User Support Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $47,609 per year, or $22.9 per hour.

End User Support Specialist I

Sharonville, OH • On-site

First Soft Solutions
IT Services • 11 - 50 employees
Learn more about First Soft Solutionsexternal

Full-time

Posted 7 days ago

Job description

Role Overview
We are seeking an End User Support Specialist I to provide onsite desktop, hardware, software, peripheral, mobile-device, and general IT support.
The ideal candidate will have strong troubleshooting and customer-service skills and be comfortable supporting end users in a fast-paced environment. The role involves diagnosing and resolving technical issues, configuring computer systems, supporting help-desk requests, performing system maintenance, and ensuring a positive end-user experience.
Key Responsibilities
  • Provide technical support for desktop computers, laptops, mobile devices, printers, peripherals, software, and network-related issues.
  • Install, configure, maintain, and troubleshoot computer hardware, software, and peripherals using established procedures.
  • Diagnose end-user technical issues and guide users through appropriate solutions.
  • Work with third-party vendors to troubleshoot and resolve hardware or software issues.
  • Provide assistance with Microsoft applications, email, printers, and other business applications.
  • Perform routine computer maintenance and operating-system updates while minimizing user downtime.
  • Support data backup and recovery activities when required.
  • Maintain accurate records of help-desk incidents, service requests, resolutions, and outstanding issues.
  • Respond to inbound support calls, voicemails, and chat requests.
  • Provide basic user training on computer hardware, software, printers, email, and business applications.
  • Maintain required service and quality-assurance standards.
  • Assist other IT support teams with overflow activities as needed.
  • Follow applicable privacy, security, and data-handling requirements when accessing sensitive information.
Education & Certification Requirements
  • Associate degree or higher in Information Technology, Computer Science, or a related discipline.
  • CompTIA A+ certification or equivalent foundational desktop-support knowledge.
  • Microsoft desktop, operating-system, or productivity-suite certification experience preferred.
  • Cisco networking certification or equivalent foundational knowledge of routing, switching, network security, and wireless technologies.
Required Skills
  • Desktop and laptop troubleshooting
  • Hardware and peripheral support
  • Windows operating systems
  • Software installation and configuration
  • Microsoft Office / Microsoft 365 support
  • Printer and peripheral troubleshooting
  • Mobile-device support
  • Basic networking concepts
  • Help-desk / ticketing systems
  • Remote and onsite end-user support
  • Hardware and software maintenance
  • User account and application troubleshooting
  • Strong customer-service and communication skills
Additional Requirements
  • Must be a U.S. Citizen.
  • Must successfully complete the required fingerprint background investigation.
  • Regular and reliable onsite attendance is required.
  • Ability to work overtime when necessary to support projects or business requirements.
  • Strong organizational skills and attention to detail.
  • Ability to manage multiple support requests in a fast-paced environment.
  • Strong troubleshooting, problem-solving, and critical-thinking skills.
  • Flexible scheduling based on business requirements.
  • Ability to work for extended periods using a computer, keyboard, mouse, and monitor.
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About First Soft Solutions

Sourced by ZipRecruiter

First Soft Solutions custom application Development and Maintenance Services are designed to enable you to lower the total cost of ownership and the required quality for your application. While all application Development Outsourcing is Technically custom, The difference is that packaged applications were designed with a general set of features to be used by a broad range of users. Custom application development is capable of producing practically any feature you may desire for your site. Time and money are virtually the only limiting factors. Our goal is to provide Clients with the Solution that fits their specific and unique needs while giving them the knowledge they need to operate and maintain the New Systems and Software. Our allegiance is to the best solution for our Clients. Our experience and knowledgeable consultants are ready to go above and beyond expectations to assist you in obtaining your goals. We can also provides expert project management throughout the entire project life cycle.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

East Brunswick, NJ, US

Year founded

2006

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