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End User Computing Technician Jobs (NOW HIRING)

End User Computing Administrator Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you detail-oriented and passionate about delivering a seamless technology experience? Join ...

End User Computing Administrator Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you detail-oriented and passionate about delivering a seamless technology experience? Join ...

End User Computing Administrator Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you detail-oriented and passionate about delivering a seamless technology experience? Join ...

End User Computing Administrator Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you detail-oriented and passionate about delivering a seamless technology experience? Join ...

End User Computing Administrator Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you detail-oriented and passionate about delivering a seamless technology experience? Join ...

End User Computing Administrator Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you detail-oriented and passionate about delivering a seamless technology experience? Join ...

We are seeking a dynamic and experienced Senior Technology Operations Manager to lead our End User Computing and Collaboration functions. The ideal candidate will be responsible for overseeing the ...

End User Computing Administrator Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you detail-oriented and passionate about delivering a seamless technology experience? Join ...

End User Computing Administrator Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you detail-oriented and passionate about delivering a seamless technology experience? Join ...

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End User Computing Technician information

What does an end user computing technician do?

An End User Computing Technician is responsible for providing technical support and maintenance for computer systems, devices, and software used by employees in an organization. They help set up, troubleshoot, and repair desktops, laptops, mobile devices, and peripheral equipment. Their duties often include installing software, managing user accounts, and ensuring security protocols are followed. They serve as the first point of contact for end-user IT issues and work to resolve problems efficiently to minimize downtime. This role is vital in keeping business operations running smoothly by ensuring technology is accessible and functional for all users.

What are the key skills and qualifications needed to thrive as an end user computing technician, and why are they important?

To thrive as an End User Computing Technician, you need strong technical knowledge of computer hardware, operating systems, and troubleshooting, typically supported by a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems, and device management platforms is essential. Excellent problem-solving, communication skills, and patience help you efficiently resolve issues and support non-technical users. These skills ensure timely and effective user support, minimizing downtime and maintaining smooth business operations.

What are some of the most common challenges faced by end user computing technicians, and how can they be addressed?

End User Computing Technicians often encounter challenges such as troubleshooting a wide variety of hardware and software issues, supporting users with varying levels of technical expertise, and managing multiple requests simultaneously. Staying up to date with rapidly evolving technology and security protocols is also essential. These challenges can be addressed by developing strong communication and problem-solving skills, using ticketing systems to prioritize tasks, and continuously participating in training and certification programs to keep technical knowledge current.

What is the difference between End User Computing Technician vs Help Desk Technician?

AspectEnd User Computing TechnicianHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site support for end users, hardware/software troubleshootingHelp desk support, remote or on-site assistance
Industry UsageIT services, corporate, educationIT support, customer service, corporate
Common Search/ComparisonYesYes

End User Computing Technicians focus on hardware and software support directly for end users, often in corporate or educational settings. Help Desk Technicians provide general IT support, troubleshooting, and customer service, sometimes remotely. While both roles require similar certifications and work environments, their specific responsibilities differ slightly, with End User Computing Technicians more involved in hardware and software setup and maintenance.

Is it hard to become an End User Computing Technician?

Becoming an End User Computing Technician typically requires a basic understanding of computer hardware, operating systems, and troubleshooting skills, often gained through relevant certifications like CompTIA A+ or similar training. While some technical knowledge is necessary, the role is generally accessible to those with an interest in IT and problem-solving abilities, and on-the-job training is common. The difficulty varies depending on prior experience and the complexity of the organization's IT environment.

What is the role of an end user computing technician?

An end user computing technician is responsible for supporting and maintaining computer hardware, software, and peripherals used by end users within an organization. They troubleshoot technical issues, install updates, and ensure systems run efficiently, often using tools like remote support software and following IT best practices. This role requires strong problem-solving skills and knowledge of operating systems and network connectivity.

What cities are hiring for End User Computing Technician jobs?

Cities with the most End User Computing Technician job openings:

What are popular job titles related to End User Computing Technician jobs?

For End User Computing Technician jobs, the most frequently searched job titles are:

End User Computing Administrator

Milwaukee, WI

ULINE
Paper Product Wholesalers • 5 - 10K employees

Full-time

Medical, Retirement, PTO

Re-posted 4 hours ago


Uline rating

8.2

Company rating: 8.2 out of 10

Uline

Based on 114 frontline employees who took The Breakroom Quiz

7.1

Company rating compared to similar companies: 7.1 out of 10

Retail wholesalers average

Based on 13,251 frontline employees who took The Breakroom Quiz

The best things about working at Uline

  • 100%

    100% say they get paid time off

    say they get paid time off

  • 98%

    98% say their health insurance is affordable

    say their health insurance is affordable

  • 84%

    84% say they get enough training

    say they get enough training

Featured by Uline, based on 114 Breakroom Quiz responses from their frontline employees


Job description

End User Computing Administrator

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

Are you detail-oriented and passionate about delivering a seamless technology experience? Join Uline as an End User Computing Administrator where you'll work hands-on to help manage, support and improve the softwares and systems that power operations across our growing North American company.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

  • Test and implement software applications to deliver reliable technology solutions that support business needs.

  • Troubleshoot and resolve hardware and software issues, escalating complex problems to the appropriate teams as needed.

  • Protect company devices and systems through patch management and endpoint detection and response (EDR) tools.

  • Identify and document technology and process improvements to enhance system performance and ensure efficient operations.

Minimum Requirements

  • Bachelor's degree in Computer Science, Information Technology or related field.

  • 3+ years of hands-on experience in desktop support, systems administration or end-user computing environments.

  • Experience supporting Windows and macOS environments using endpoint management, virtualization and core networking technologies.

  • Excellent communication, collaboration and problem-solving skills.

  • Uline does not participate in the H1-B lottery.

Benefits

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site cafe and first-class fitness center with complimentary personal trainers.

  • Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.

Uline is adrug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.

EEO/AA Employer/Vet/Disabled

#LI-KK2

#CORP

(#IN-PPITL1)

#ZR-HQIT

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!


Working at Uline

Perks for frontline workers

From Uline, via Breakroom

  • Complete health insurance coverage and 401(k) with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Fitness center and walking trails at select locations.

  • In-house speakers, workshops and seminars.

What to expect from working at Uline

From Uline

About Uline, in their own words

From Uline

Uline, a family-owned business headquartered in Kenosha County, Wisconsin, is the leading distributor of shipping, industrial and packaging materials to businesses throughout North America.


What Uline employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Uline logo

About Uline

Sourced by ZipRecruiter

Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.

Industry

Paper product wholesalers, trucking and wholesale

Company size

5,001 - 10,000 Employees

Headquarters location

Pleasant Prairie, WI, US

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