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Encompass Bank Jobs in Utah (NOW HIRING)

HCA Healthcare

Health File Clerk

North Logan, UT · On-site

... Encompass, the resolution of unbilled accounts, and the processing of physician suspensions. In ... banking partnerships, retirement readiness tools, rollover support and financial wellbeing ...

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Infographic showing various Encompass Bank job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution.

Retail Mortgage Lending Operations Manager

Jobtailor

South Jordan, UT • On-site

$90 - $140/hr

Other

Posted 9 days ago

Job description

  • Manage all branch operational activities from loan application through funding
  • Lead and develop branch operations staff including processors, loan assistants, and closing personnel
  • Ensure all loans meet company, investor, agency, state, and federal compliance requirements
  • Monitor loan pipeline to identify bottlenecks and ensure timely closings
  • Establish and monitor operational performance metrics including turn times, pull-through ratios, customer satisfaction, quality control, and productivity
  • Work closely with Loan Officers and Sales Manager to improve workflow, communication, and customer experience
  • Maintain compliance with CFPB, RESPA, TILA, TRID, HMDA, ECOA, Fair Lending, and applicable agency guidelines
  • Participate in recruiting, hiring, coaching, training, and performance management
  • Conduct regular pipeline and production meetings
  • Implement operational improvements and best practices
  • Coordinate with Underwriting, and Compliance teams
  • Assist with branch budgeting, staffing, and expense management
  • Ensure branch readiness for audits and examinations
Requirements
  • 5+ years of mortgage banking operations experience
  • 3+ years in an operations leadership role
  • Thorough knowledge of residential mortgage lending
  • Knowledge of FNMA, FHLMC, FHA, VA, and USDA products
  • Knowledge of TRID, RESPA, HMDA, ECOA, Fair Lending, and CFPB regulations
  • Experience managing loan pipelines
  • Strong leadership, communication, and organizational skills
  • Experience with Encompass, Lending Pad and similar LOS
  • Proficiency with Microsoft Office
Core Competencies

Demonstrates extensive experience in managing mortgage banking operations, ensuring compliance with regulations such as CFPB, RESPA, and TILA, while leading and developing operational staff to enhance productivity and customer satisfaction.

Highest-signal resume keywords
  • Mortgage Banking Operations Experience
  • Operations Leadership
  • Knowledge of TRID Regulations
  • Encompass Proficiency
  • Loan Pipeline Management
ATS Optimization Keywords Hard Skills
  • Residential Mortgage Lending
  • Compliance Knowledge
  • Operational Performance MetricsLoan Application Processing
  • Budgeting and Expense Management
Soft Skills
  • Leadership
  • Communication
  • Organizational Skills
Industry Keywords
  • CFPB
  • RESPA
  • TILA
  • TRID
  • HMDA
  • ECOA
  • Fair Lending
  • FNMA
  • FHLMC
  • FHA
Tools & Technologies
  • Encompass
  • Lending Pad
  • Microsoft Office
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