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Encompass Admin Jobs in Ohio (NOW HIRING)

Tremco CPG Inc.

Project Administrator

Beachwood, OH

Key responsibilities encompass managing contractor payables, handling customer billings and ... The administrator must work effectively both independently and as part of a team, demonstrating the ...

Kop-Coat, Inc.

Project Administrator

Beachwood, OH · On-site

Key responsibilities encompass managing contractor payables, handling customer billings and ... The administrator must work effectively both independently and as part of a team, demonstrating the ...

Premier Health

CAREFLIGHT OUTREACH COORD

Dayton, OH · On-site

Key responsibilities encompass maintaining regular communication and fostering strong relationships with referring physicians, nursing staff, hospital administrators, and EMS agencies, ensuring ...

Premier Health

CAREFLIGHT OUTREACH COORD

Dayton, OH · On-site

Key responsibilities encompass maintaining regular communication and fostering strong relationships with referring physicians, nursing staff, hospital administrators, and EMS agencies, ensuring ...

Premier Health

CAREFLIGHT OUTREACH COORD

Dayton, OH · On-site

Key responsibilities encompass maintaining regular communication and fostering strong relationships with referring physicians, nursing staff, hospital administrators, and EMS agencies, ensuring ...

Premier Health

CAREFLIGHT OUTREACH COORD

Dayton, OH · On-site

Key responsibilities encompass maintaining regular communication and fostering strong relationships with referring physicians, nursing staff, hospital administrators, and EMS agencies, ensuring ...

UNION HOME MORTGAGE CORP

Post Closer

Strongsville, OH · On-site

$12.75 - $17/hr

Coordinate with bond administrators and agencies to resolve documentation deficiencies. * Submit ... Proficiency with Encompass, loan origination systems, and investor delivery platforms. * Strong ...

Union Home Mortgage Corp.

Post Closer

Strongsville, OH · On-site +1

$12.75 - $17/hr

Coordinate with bond administrators and agencies to resolve documentation deficiencies. * Submit ... Proficiency with Encompass, loan origination systems, and investor delivery platforms. * Strong ...

Union Home Mortgage

Post Closer

Strongsville, OH · On-site

$12.75 - $17/hr

Coordinate with bond administrators and agencies to resolve documentation deficiencies. * Submit ... Proficiency with Encompass, loan origination systems, and investor delivery platforms. * Strong ...

UNION HOME MORTGAGE

Post Closer

Strongsville, OH · On-site

$12.75 - $17/hr

Coordinate with bond administrators and agencies to resolve documentation deficiencies. * Submit ... Proficiency with Encompass, loan origination systems, and investor delivery platforms. * Strong ...

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All JobsEncompass Admin JobsEncompass Admin Jobs in Ohio

Encompass Admin information

See Ohio salary details

$10

$24

$54

How much do encompass admin jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for encompass admin in Ohio is $24.13, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $22.84 per hour, depending on experience, location, and employer.

What is an Encompass Admin?

Encompass Admins are professionals responsible for managing and configuring the Encompass loan origination system, which is widely used in the mortgage industry. Their duties include setting up user permissions, customizing workflows, managing system updates, and troubleshooting technical issues to ensure smooth operations. Encompass Admins play a crucial role in maintaining compliance, optimizing processes, and supporting end users. They often collaborate with IT, compliance, and lending teams to adapt the system to changing business needs.

What are the key skills and qualifications needed to thrive as an Encompass Admin, and why are they important?

To thrive as an Encompass Admin, you need a solid understanding of mortgage operations, system administration, and experience with the Encompass loan origination system, often backed by relevant industry experience or certifications. Familiarity with Encompass customizations, workflow automation, and troubleshooting, as well as knowledge of compliance regulations, is typically required. Strong problem-solving skills, attention to detail, and effective communication are vital soft skills for collaborating with users and IT teams. These skills ensure efficient system performance, regulatory compliance, and smooth mortgage processing within lending organizations.

What are some common challenges Encompass Admins face in supporting mortgage operations, and how can they be addressed?

Encompass Admins often encounter challenges such as maintaining system configurations to align with evolving compliance requirements, troubleshooting user access issues, and ensuring seamless integration with third-party applications. Staying current with software updates and regulatory changes is crucial to avoid workflow disruptions. Proactive communication with loan officers, underwriters, and IT teams, as well as ongoing training, can help address these challenges and ensure operational efficiency.

What is the difference between Encompass Admin vs Loan Processor?

AspectEncompass AdminLoan Processor
CredentialsKnowledge of Encompass software, industry certificationsLoan processing certifications, mortgage industry knowledge
Work EnvironmentTypically office-based, supporting mortgage software systemsOffice or remote, handling loan documentation and approvals
Employer & IndustryMortgage lenders, banks, mortgage technology firmsMortgage lenders, brokers, financial institutions
Search & Comparison IntentUnderstanding software administration roles in mortgageUnderstanding loan processing tasks and roles

While both roles operate within the mortgage industry, the Encompass Admin primarily manages and supports the Encompass loan origination software, ensuring smooth system operation. In contrast, the Loan Processor handles the review and verification of loan documents to facilitate loan approval. Both roles are essential but focus on different aspects of the mortgage process.

What are popular job titles related to Encompass Admin jobs in Ohio?

For Encompass Admin jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Encompass Admin jobs in Ohio look for?

The top searched job categories for Encompass Admin jobs in Ohio are:

Encompass Admin jobs near you
Infographic showing various Encompass Admin job openings in Ohio as of August 2026, with employment types broken down into 42% Full Time, 55% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,186 per year, or $24.1 per hour.

Encompass Administrator

Crosscountrymortgage

Cleveland, OH • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 9 days ago

Job description

CrossCountry Mortgage (CCM)is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

The Encompass Administrator (Senior) is a key member of CrossCountry Mortgage's LOS team. This position contributes to business success by utilizing technical skills, mortgage experience, and a thorough understanding of the LOS system. This LOS team supports the business platform to accomplish critical business processes that are critical to the company's day-to-day operations.

Job Responsibilities:

  • Work with the applicable business units to offer areas of improvement, implement, manage, and maintain input forms, business rules, major releases, loan programs, eFolder settings, disclosures, HMDA support, investor suspense requests, DMI export, servicing transfers, warehouse data tapes, and archive loan strategy.
  • Evaluate the Encompass system, CCM's integrations and CCM's business workflow to help drive change for process-flow improvement in the Encompass system and CCM's integrations.
  • Design and implement approved change requests by creating or enhancing Encompass settings, basic and advanced input forms, and basic and advanced business rules.
  • Employ problem solving skills to understand, interpret, troubleshoot, and resolve issues relating to system functionality.
  • Ensure deadlines are met and update the project management system.
  • Remain up to date on key Encompass trends and methodologies.
  • Remain up to date on forthcoming Ellie Mae initiatives.
  • Work closely with the .Net Team, where applicable, on incoming requests.
  • Ensure updates do not adversely affect the system.
  • Work closely with the Product Manager, where applicable, on incoming requests.
  • Work as an escalation point for general inquiries and troubleshooting requests from Support.

Qualificationsand Skills:

  • High School Diploma or equivalent.
  • 5+ years' experience performing Ellie Mae Encompass Administration.
  • 5+ years' experience building Input Forms and creating Business Rules within Encompass/LOS.
  • 5+ years' experience within the Mortgage Industry.
  • Encompass Administrator Certification.
  • Encompass Web Experience a plus.
  • Thorough understanding of the loan lifecycle from point of sale through servicing and secondary.
  • Advanced knowledge of real estate lending regulations and compliance standards.
  • JIRA knowledge a plus.
  • Effective communication and collaboration skills to maintain positive business relationships with system stakeholders.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com

California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.

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