ZipRecruiter

Log In

1

Employee Service Representative Jobs (NOW HIRING)

Service Experts

Customer Service Representative I

Salem, VA · On-site

$15.50 - $21/hr

... Representative handles customer service requests, appointment booking, customer questions ... Experts Employee? Service Experts offers a comprehensive benefits package designed to support ...

Tempo Service

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Customer Service Representative Tempo Service Company Profile - Tempo Air has proudly served the ... Employee ownership (ESOP) with Employer Match * Competitive pay * Paid vacations (3 weeks)

Big Y

Employee Services/Human Resources

Springfield, MA · On-site

$64K - $84K/yr

The Employee Services Representative is responsible for all human resource related functions in their assigned location(s) while ensuring employee engagement, diversity, equity and inclusion, and an ...

Big Y

Employee Services/Human Resources

Springfield, MA · On-site

The Employee Services Representative is responsible for all human resource related functions in their assigned location(s) while ensuring employee engagement, diversity, equity and inclusion, and an ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsHuman Resources JobsHuman Resources Assistant JobsEmployee Service Representative Jobs

Employee Service Representative information

See salary details

$12

$23

$39

How much do employee service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for employee service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Employee Service Representative vs Customer Service Representative?

AspectEmployee Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; customer service certifications are common
Work EnvironmentOffice settings, call centers, or remote workRetail stores, call centers, or online support
Employer & IndustryCorporations, government agencies, utility companiesRetail, telecommunications, hospitality

Both roles focus on assisting customers, but Employee Service Representatives often handle internal employee inquiries or HR-related issues, while Customer Service Representatives primarily assist external customers. The skills and credentials overlap significantly, making them similar in many work environments and industries.

Is Employee Service Representative a good entry level position?

An Employee Service Representative role is generally considered an entry-level position that involves customer service, communication skills, and familiarity with company policies. It often requires basic computer skills and can serve as a stepping stone to more advanced roles within an organization.

Is remote Employee Service Representative a stressful job?

Remote Employee Service Representatives typically handle customer inquiries and support tasks, which can be stressful during high call volumes or when dealing with difficult customers. The job requires strong communication skills and patience, but workload and stress levels vary depending on the employer and individual workload management. Proper training and support can help mitigate stress in this role.

What cities are hiring for Employee Service Representative jobs?

Cities with the most Employee Service Representative job openings:

What states have the most Employee Service Representative jobs?

States with the most job openings for Employee Service Representative jobs include:

What are popular job titles related to Employee Service Representative jobs?

For Employee Service Representative jobs, the most frequently searched job titles are:

Employee Service Representative jobs near you
Infographic showing various Employee Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Employee Benefits Customer Service Representative (59887)

Hannibal, MO • On-site

First State Community Bank
Commercial Banking • 501 - 1,000 employees
Learn more about First State Community Bankexternal

$15 - $20.50/hr

Full-time

Retirement

Posted 23 days ago

Job description

Employee Benefits Customer Service Representative
Help Employers Care for Their People.
At First State Insurance Agency, we're committed to helping businesses deliver benefits that support and protect their employees. As part of the First State Bancshares family, we offer the stability of a growing financial services organization with the personal touch of a community-focused team.
We're looking for a detail-oriented, service-driven Employee Benefits Customer Service Representative to support our Employee Benefits team. In this role, you'll play a key part in delivering exceptional service, supporting client accounts, and helping employers navigate their employee benefits programs with confidence.
What You'll Do
  • Support employers and internal teams with employee benefit administration and service needs.
  • Process enrollments, eligibility changes, and account updates accurately and efficiently.
  • Maintain organized client records and documentation within agency systems.
  • Assist with new business submissions, renewals, and implementation processes.
  • Prepare and organize data for quotes, proposals, and benefit plan reviews.
  • Partner with Account Managers to ensure clients receive timely, accurate service.
  • Develop a strong understanding of employee benefits products, processes, and client needs.
What Makes You Successful
  • Strong customer service and communication skills
  • High attention to detail and organizational ability
  • Ability to manage multiple priorities in a fast-paced environment
  • Collaborative mindset and commitment to team success
  • Eagerness to learn and grow within the employee benefits industry
Why Join First State Insurance Agency?
  • Competitive pay and benefits package
  • Performance-based incentive opportunities
  • 401(k) with generous employer match
  • Supportive leadership and collaborative team culture
  • Stable, growing organization with career development opportunities
Ready to Make an Impact?
Join a team that helps businesses support their employees while building meaningful relationships and delivering exceptional service.
Apply today and grow your career with First State Insurance Agency.
  • Excellent Customer Service Skills
  • Proficient in Microsoft Office
  • Exceptional written & verbal communication skills
  • Willingness to pass/maintain Life & Health insurance license
  • Strong sense of punctuality & attendance
  • High school diploma/GED

Additional Information
Being a First Stater...
Being a First Stater means that you roll up your sleeves and dig in. It means you work hard and do your best. It means that you enjoy learning new skills and are always eager to improve. It means you help the team by being a great teammate. It means you're passionate about making a difference in the lives of our customers and our communities. It means you consistently find new ways to improve our organization.
Do you have what it takes to be a First Stater?
Make a Difference - Apply Now!
First State Bancshares, Inc, is an Equal Opportunity Employer. All your information will be kept confidential according to EEO guidelines.

Apply