Employee Relations Assistant Jobs in Pooler, GA (NOW HIRING)

Headquartered in Houston, Texas, BWC Terminals is a premier provider of bulk liquid storage and logistics services to refiners, manufacturers, and distributors of bulk liquids in North America. The Company consists of 22 sites with over twenty million barrels of storage capacity. The BWC Terminals facilities are equipped to store a wide range of petroleum, chemical, renewables, and agricultural products. Additional information about BWC Terminals is available at www.bwcterminals.com.

JOB OVERVIEW

The Manager in Training (MIT) is responsible for learning and supporting the full scope of terminal operations under the guidance of a BWC leader with extensive experience in the third-party liquid storage industry. This role provides hands-on training in staff supervision, operational efficiency, regulatory compliance, safety, maintenance, and customer service. The Trainee progressively builds the skills and judgment necessary to manage terminal operations safely, efficiently, and in compliance with company policies and applicable regulations.

RESPONSIBILITIES AND DUTIES

• Support daily operations at the assigned terminal or department in accordance with operational procedures, safety standards, and company policies.

• Assist with maintaining required regulatory, safety, and operational records in compliance with local, state, and federal regulations.

• Participate in workplace audits, inspections, and corrective action followup.

• Gain familiarity with environmental, safety, and regulatory agencies and inspection processes and ensure adherence to Health, Safety, and Environmental (HSE) and operational requirements.

• Assist in supervising terminal staff, including scheduling support and timeoff coordination.

• Interact professionally with employees, customers, contractors, and vendors.

• Assist with monitoring preventive maintenance activities and equipment condition.

• Coordinate with vendors and contractors under the direction of the assigned BWC leader.

• Support customer product inventory monitoring and assist with investigating and resolving discrepancies.

• Identify operational or safety issues, escalate as appropriate, and assist in resolution.

• Manage multiple tasks, meet deadlines, and adapt to changing operational priorities.

• Maintain regular, punctual attendance and perform duties as workload requires.

• These objectives define skills, judgment, and knowledge the MIT is developing in preparation for a future Management role.

• Learn to effectively supervise staff, including recruitment support, performance management, coaching, and discipline.

• Develop leadership presence and communication skills necessary to manage diverse teams.

• Learn to evaluate terminal processes and recommend efficiency and productivity improvements.

• Develop working knowledge of terminal throughput, workflows, and capacity planning.

• Learn regulatory recordkeeping requirements and compliance controls.

• Learn preventive maintenance planning and equipment lifecycle management.

• Learn to support capital and operational projects, including scoping, budgeting, vendor coordination, and compliance tracking.

• Support Human Resources (HR) processes, including employee relations, policy compliance, and coordination related to staffing and performance matters.

• Learn how HR policies, bargaining unit agreements (where applicable), and employment laws are applied at the terminal level.

• Develop an understanding of employee relations best practices and escalation protocols.

• Learn budgeting concepts, inventory controls, and cost monitoring.

• Build understanding of customer service expectations and terminal financial performance drivers.

• Develop a thorough understanding of BWC's commercial processes, commercial opportunity financial modeling, and contracting

• Develop a thorough understanding of BWC's procurement and contractor engagement processes.

• Learn and support Project Management initiatives, both Terminal and Engineering and Construction projects, tracking to ensure the project is completed on time and in budget. Ensure all procedural elements are complete prior to placing the project in service (PSSR, MOC, Procedures, Employee Training, etc.).

• During the training period, the trainee must be willing to take direction and guidance from other supervisory and management personnel, clearly communicate any concerns, and communicate with Terminal Management of any issues that surface.

• Other duties may be assigned as needed.

QUALIFICATIONS

To perform the duties of this position successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below outline the knowledge, skills, abilities, and competencies required for this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Associate's degree or Higher preferred.

• Knowledge of and skill in operating equipment.

• Ability to use hand/power tools.

• Ability to read, analyze, and interpret documents (regulations, policies, reports, bids, etc.), blueprints, and drawings.

• Ability to write reports, correspondence, and procedures.

• Ability to effectively present information, communicate with, and respond to questions and complaints from staff, co-workers, management, and customers.

• Ability to wear safety equipment, including safety shoes, goggles, gloves, and similar equipment.

• Ability to use basic math skills, calculate formulas, and understand tank capacities/volumes/ and percentages.

• Proficient in Microsoft Office software and be able to learn and use specific BWC programs and software.

• Experience and ability in working with and evaluating contractors, subcontractors, and similar vendors.

• Both internal and external Customer service focus.

• Ability to interact with others in a professional and appropriate demeanor, work effectively with a diverse group of individuals, and maintain effective working relationships with staff and customers.

• Ability to manage multiple tasks and meet deadlines.

• Ability to make decisions and work independently with general direction from manager/supervisor.

• Capable of reporting to work on time, prepared to perform duties of the position, and willing to perform duties as workload necessitates.

• Ability to carry out the duties of this position while helping the company to meet its mission and while adhering to policies, procedures, and regulations, especially safety regulations.

• Ability and willingness to relocate to any facility within the network once the training is complete.

• Must be willing and able to work flexible/modified hours (shift work) and schedules to accommodate operations and company needs

WORKING CONDITIONS / PHYSICAL REQUIREMENTS

The working conditions and environment, along with the physical requirements and activities listed below, are representative of what an MIT must meet to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of their jobs. The MIT role is a training position and may require the selected candidate to relocate up to three times over the selected candidate's first 5 years with BWC. Declining to relocate may result in the termination of the selected candidate's tenure as a Manager in Training.

Working Conditions and Environment: While performing the duties of this position, the individual is often exposed to a variety of weather conditions, including extreme heat and cold, as well as noise, fumes, grease, oil, noxious odors, cleaning chemicals, paints, glues, and solvents. Approximately 90-100% of the workday is outdoors.

Physical Requirements/Activities: This position involves standing, bending, stooping, walking, and climbing. Frequently, employees are required to kneel, bend, crawl, crouch, push, pull, lift, or twist. The MIT must be able to correctly wear all required personal protective equipment (PPE), including but not limited to respirators and full chemical suits. Must be clean-shaven where the respirator seals to ensure a proper fit and protection, as per OSHA standards. Must be able to wear and work in a full-body chemical protective suit for extended periods, which may include gloves, boots, and face shields. Must be able to maintain fingernail length at a level that does not interfere with safe equipment handling or hygiene protocols. Occasionally, employees are required to lift or exert more than 50 pounds of force. Frequently, employees are required to lift or exert up to 25 pounds of force. Must be able to climb and work on top of bulk liquid tanks ranging in height from 4 to 60 feet. The specific vision abilities required are close vision of 20 inches or less and distance vision of greater than 3 feet.

Equal Employment Opportunity Statement

BWC Terminals provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.