Employee Experience Manager Jobs in Puerto Rico (NOW HIRING)

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the Life
The Facilities Program Manager is responsible for planning, coordinating, and overseeing facility-related programs, projects, and operational improvements across assigned sites or regions. This role ensures that workplace environments are safe, efficient, compliant, and aligned with business needs. The position manages cross-functional initiatives involving maintenance, space planning, vendor coordination, capital projects, and facility standards, while supporting continuity of operations and an effective employee experience.
Minimum Requirements

• Bachelor's degree required.
• minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience.
• Minimum 6-10 years of experience managing capital projects and programs consisting of facility infrastructure & engineering projects, manufacturing construction projects, laboratory projects, and/or corporate real estate and workplace projects.
• Mastery-level knowledge and broad understanding of facilities and construction project management.
• Ability to travel 25-50% in support of project delivery, stakeholder engagement, supplier management, and site governance.
• Physical ability to walk stairs, climb ladders, and navigate uneven terrain at job sites; able to perform site walks that may require standing for most of the day.

Responsibilities

• Lead projects through the entire project lifecycle including business case development, programming, site selection, design, procurement, construction, commissioning, occupancy, and closeout.
• Lead remote & local teams in the delivery of projects simultaneously, ensuring alignment and timely delivery.
• Direct and manage external design consultants, construction managers, contractors, and service providers to achieve project objectives related to scope, schedule, budget, quality, and safety.
• Develop project business cases, manage capital budgets, risk assessment, forecast project expenditures, monitor financial performance, and ensure alignment with approved funding.
• Partner with Facilities Operations, Real Estate, EHS, Quality, IT, Design, Security, Engineering, Sourcing, Finance, Legal and site leadership to ensure alignment to local & national regulatory requirements, applicable corporate policies, commissioning, qualification requirements, and the successful transition to Facility Operations.

Required Skills

• Strong leadership and organizational skills; ability to manage complex, multi-team initiatives.
• Ability to support procurement strategies, contract development, vendor selection, commercial negotiations, and change management processes.
• Excellent communication and interpersonal abilities, with skill in facilitating discussions and influencing outcomes.
• Proven success working in a remote environment while maintaining engagement and accountability.
• Facilitate effective conversations, ask probing questions, and foster collaboration to uncover critical information.
• Actively listen, synthesize key points, and communicate clearly to diverse audiences.
• Hold team members accountable for commitments and deliverables, maintaining transparency and tracking progress.

Preferred Experience & Skills

• Degree in engineering (mechanical/electrical), construction management, or related field preferred.
• Strong financial acumen: experience developing cost estimates, capital/expense budgets, forecasts, and status reports.
• Experience leading facility infrastructure projects in medical technology, pharmaceutical, or semiconductor industries.
• Demonstrated ability to coordinate with manufacturing operations to minimize downtime and mitigate impacts.
• Experience with mechanical, electrical, plumbing, and controls infrastructure for complex manufacturing operations.
• Understanding of building systems, including clean dry air, bulk gases, purified water, wastewater treatment/neutralization, emergency power generation, and UPS systems.
• Experience guiding cross-functional teams through design, construction, commissioning, and qualification of mechanical systems (e.g., HVAC, compressed air, emergency power generation, wastewater treatment, sterilization in manufacturing environments.
• Professional, proactive, and concise communication skills for diverse audiences, including project teams, leadership, and regulators.
• Experience working within an ISO13485 quality management system and adhering to good documentation practices.
• High proficiency in MS Office Suite (Excel, PowerPoint, Microsoft Project).
• Proficient with construction management software (e.g., Procore, Bluebeam); AutoCAD and BIM experience is a plus.
• Ability to read and interpret construction design drawings and familiarity with design development processes.
• Familiarity with construction delivery methods and contract types.
• Team-oriented with strong interpersonal relations, positive attitude, and work ethic aligned with company mission.
• OSHA 30 Hour construction safety certification or equivalent safety management expertise is a bonus.
• Strong oral and written communication skills in English; Local language proficiency is required.
• PMP or PE Certification is a bonus.

Location: Puerto Rico (Onsite, 4 days/week; travel 25-50%)
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Recruitment Fraud Alert
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Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
Medtronic benefits and compensation plans
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.