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Employee Experience Associate Jobs in Reston, VA

US AI

Customer Experience Specialist

Rockville, MD · On-site

$55K - $125K/yr

Associate's degree in computer science, business or related field * Minimum of two (2) years ... employee for this job. Duties, responsibilities and activities may change at any time with or ...

Anthropologie

Anthropologie Sales Associate

Reston, VA · On-site

$15/hr

... Associate contributes to driving sales through providing a genuine and unique experience to each ... Provides insights related to the customer and employee experience and communicates feedback to ...

Anthropologie

Anthropologie Sales Associate

Fairfax, VA · On-site

$15/hr

... Associate contributes to driving sales through providing a genuine and unique experience to each ... Provides insights related to the customer and employee experience and communicatesfeedbackto Store ...

New

Anthropologie

Anthropologie Sales Associate

Reston, VA · On-site

$15/hr

... Associate contributes to driving sales through providing a genuine and unique experience to each ... Provides insights related to the customer and employee experience and communicatesfeedbackto Store ...

Anthropologie

Anthropologie Sales Associate

Bethesda, MD · On-site

$18/hr

... Associate contributes to driving sales through providing a genuine and unique experience to each ... Provides insights related to the customer and employee experience and communicatesfeedbackto Store ...

Anthropologie

Anthropologie Sales Associate

Bethesda, MD · On-site

$18/hr

... Associate contributes to driving sales through providing a genuine and unique experience to each ... Provides insights related to the customer and employee experience and communicates feedback to ...

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All JobsEmployee Experience Associate JobsEmployee Experience Associate Jobs in Reston, VA

Employee Experience Associate information

See Reston, VA salary details

$11

$20

$34

How much do employee experience associate jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for employee experience associate in Reston, VA is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.49 per hour, depending on experience, location, and employer.

What is the difference between Employee Experience Associate vs HR Coordinator?

AspectEmployee Experience AssociateHR Coordinator
ResponsibilitiesFocuses on improving employee engagement, onboarding, and workplace cultureHandles administrative HR tasks, recruitment coordination, and employee records
Required SkillsCommunication, employee engagement, event planningHR policies, administrative skills, organization
Work EnvironmentCollaborates with HR, management, and employees in a dynamic settingTypically in HR department, administrative office setting
Common UsageUsed in companies emphasizing employee experience and cultureCommon in HR departments across industries

The Employee Experience Associate primarily focuses on enhancing employee engagement and workplace culture, while the HR Coordinator manages administrative HR functions. Both roles require strong communication skills, but the Employee Experience Associate emphasizes employee relations and experience initiatives, whereas the HR Coordinator handles HR processes and compliance. Understanding these differences helps organizations assign roles effectively and candidates target their job search accordingly.

What does an Employee Experience Associate do?

An Employee Experience Associate is responsible for enhancing the overall work environment and ensuring employees have a positive and engaging experience at their organization. Their duties often include managing onboarding processes, organizing company events, collecting employee feedback, and supporting internal communication initiatives. They work closely with HR and other departments to foster a culture of inclusivity, satisfaction, and productivity. By focusing on employee well-being and engagement, they help improve retention and workplace morale.

What are the key skills and qualifications needed to thrive as an Employee Experience Associate, and why are they important?

To thrive as an Employee Experience Associate, you need a background in human resources, strong organizational abilities, and experience with employee engagement strategies, often supported by a relevant degree. Familiarity with HR information systems (HRIS), survey tools, and project management software is commonly required. Excellent interpersonal communication, empathy, and problem-solving skills help you effectively address employee needs and foster a positive workplace culture. These competencies are essential for enhancing employee satisfaction, retention, and overall organizational performance.

What are some common challenges faced by an Employee Experience Associate, and how can they overcome them?

Employee Experience Associates often face the challenge of balancing organizational goals with the diverse needs of employees. Navigating sensitive feedback, ensuring effective communication across departments, and fostering engagement in both remote and in-person environments are key aspects of the role. Overcoming these challenges involves active listening, leveraging data-driven insights, and building strong relationships with team members and leadership. Staying adaptable and proactive in seeking employee input can help create a more positive and inclusive workplace culture.

What is an employee experience associate job?

An employee experience associate is responsible for supporting initiatives that improve employee engagement, satisfaction, and workplace culture. They often coordinate communication, gather feedback, and assist with programs related to onboarding, training, and employee well-being. Strong communication skills and familiarity with HR tools are typically required for this role.

What are the most commonly searched types of Employee Experience jobs in Reston, VA?

The most popular types of Employee Experience jobs in Reston, VA are:

What cities near Reston, VA are hiring for Employee Experience Associate jobs?

Cities near Reston, VA with the most Employee Experience Associate job openings:

Employee Experience Associate jobs near you

Customer Experience Specialist

US AI

North Bethesda, MD

$55K - $125K/yr

Full-time

Life, Retirement, PTO

Re-posted 3 days ago

Job description

WHO WE ARE

US AI stands as a forward-thinking digital transformation enterprise, dedicated to enabling individuals to achieve remarkable feats through cutting-edge technology. As a leader in Artificial Intelligence, Cybersecurity and Self-Healing Infrastructure, we are actively seeking top-tier talent to spearhead the commercialization of groundbreaking products and propel our business to new heights.
If you’re passionate about pushing the boundaries of what’s possible in the digital realm, then this is the place for you. Come work with us, and let’s redefine the future together.

About the job

As a Customer Success Specialist, you will help our customers get the most out of our product offerings by acting as the “voice of the user”. The ideal candidate will easily connect with users as an active listener, have a passion for customer service and experience excellence, and the ability to learn quickly.

What you’ll do
  • Provide application support to company customers based on training and materials provided by United Solutions.
  • Support the Customer Experience team to maintain positive customer experiences and address user concerns with our applications.
  • Provide application training and guidance to end users on United Solutions applications as needed in one-on-one settings.
  • Collect feedback from users during interactions for analysis and use by other teams in United Solutions
  • Escalate major issues or critical feedback to Customer Experience leadership to address at a higher level
  • Participate in testing and other application activities to better understand the user perspective
  • Report on individual performance for SLAs and issue management for responding to user issues
  • Document customer concerns for contributing to knowledge management within the Customer Experience team and other teams
  • Collaborate with other engineers, analysts, data scientists, developers, and stakeholders, taking learning and leadership opportunities that will arise every single day
Education & Experience
  • Associate’s degree in computer science, business or related field
  • Minimum of two (2) years’ experience working in a customer support role, preferably in a product company 
  • In depth knowledge of common computer productivity software including Microsoft Word, Excel, GSuite, and other similar software used in most professional environments 
Required Skills / Certifications
  • Possess strong problem-solving skills to address customer issues and find solutions efficiently
  • Ability to acclimate to technical innovation and IT trends in the workplace
  • Exceptional interpersonal and communication skills
  • Excellent observation and critical thinking skills
Preferred Skills / Certifications
  • Bachelor’s degree in computer science, business, or related field
  • Ability to obtain Public Trust/Secret clearance based on customer requirements
  • ITIL 4 Foundations or CompTIA A+
Security clearance
  • You must be able to obtain a security clearance (Secret or higher) – US Citizenship required
COMPENSATION
  • $55,000-$125,000 per year based on skills, experience
Benefits
  • We offer a comprehensive benefits package, paid time off, life insurance, 401(k) retirement savings plan with employer matching, and opportunities for professional growth and career development.
You have the legal right to work in the United States without current or future employer sponsorship. Qualified candidates must live in the United States, with the ability to commute to the North Bethesda, MD office. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. USAI is committed to a policy of equal employment opportunity for all persons without regard to race, color, religion, sex, gender identification, age, marital status, disability, sexual orientation, national origin, disabled veteran or Vietnam-era veteran, or any other classification protected by applicable anti-discrimination laws. We prohibit and do not tolerate any form of discrimination or harassment.