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Employee Assistance Program Manager Jobs in Scranton, PA

EIHAB HUMAN SERVICES

Program Manager

West Pittston, PA · On-site

Rev 12/2025 Supervise employee relations issues and discuss recommendations with Human Resources. Ensure Program Managers complete medical books, personal allowance books, recreational activities ...

Community Options, Inc.

Program Manager

Scotrun, PA

$55K/yr

Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition * Develop and implement activity programs including the Meaningful ...

Community Options, Inc.

Program Manager

Scotrun, PA · On-site

$55K/yr

Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition * Develop and implement activity programs including the Meaningful ...

Community Options

Program Manager

Stroudsburg, PA · On-site

$50K/yr

Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition * Develop and implement activity programs including the Meaningful ...

Community options

Program Manager

Stroudsburg, PA · On-site

$50K/yr

Manage team performance through effective communication, training, performance management, staff meetings, and employee recognition * Develop and implement activity programs including the Meaningful ...

Merakey

Program Director

Wilkes Barre, PA · On-site

Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP ... Possess at least two years of program management experience. * Valid driver's license and vehicle ...

Merakey

Program Director

Wilkes Barre, PA · On-site

Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP ... Possess at least two years of program management experience. * Valid driver's license and vehicle ...

Merakey

Program Director

Wilkes Barre, PA · On-site

$62K/yr

Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP ... Possess at least two years of program management experience. * Valid driver's license and vehicle ...

Merakey

Program Director

Wilkes Barre, PA · On-site

$62K/yr

Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP ... Possess at least two years of program management experience. * Valid driver's license and vehicle ...

Merakey

Program Director

Wilkes Barre, PA · On-site

$62K/yr

Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP ... Possess at least two years of program management experience.

Merakey

Program Director

Wilkes Barre, PA

$62K/yr

Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP ... Possess at least two years of program management experience.

Merakey

Program Director

Wilkes Barre, PA · On-site

$62K/yr

Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP ... Possess at least two years of program management experience. * Valid driver's license and vehicle ...

Merakey

Program Director

Wilkes Barre, PA · On-site

$62K/yr

Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP ... Possess at least two years of program management experience. * Valid driver's license and vehicle ...

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All JobsEmployee Assistance Program JobsEmployee Assistance Program Manager JobsEmployee Assistance Program Manager Jobs in Scranton, PA

Employee Assistance Program Manager information

See Scranton, PA salary details

$25.2K

$61.5K

$116.8K

How much do employee assistance program manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for employee assistance program manager in Scranton, PA is $61,512.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $79,200.00 per year, depending on experience, location, and employer.

What is an Employee Assistance Program (EAP) manager?

An Employee Assistance Program (EAP) Manager is a professional responsible for overseeing and administering an organization's employee assistance program. They coordinate services such as counseling, mental health support, and resources to help employees manage personal or work-related issues. EAP Managers ensure that staff have access to confidential support, develop wellness initiatives, and often provide training on topics like stress management. Their goal is to promote employee well-being and maintain a healthy, productive work environment.

How does an Employee Assistance Program (EAP) manager typically collaborate with HR and management to address employee well-being?

An EAP Manager regularly partners with HR and management to identify employee needs, develop supportive programs, and respond to workplace issues that impact well-being. They often participate in meetings to discuss trends, recommend interventions, and provide guidance on sensitive situations such as mental health crises or work-life challenges. This collaboration ensures that EAP services are aligned with organizational goals and are effectively communicated to staff, supporting a healthy and productive work environment.

What are the key skills and qualifications needed to thrive as an Employee Assistance Program manager, and why are they important?

To thrive as an Employee Assistance Program Manager, you need a background in counseling, mental health services, or human resources, often supported by a relevant degree and professional licensure. Familiarity with case management software, EAP platforms, and compliance regulations such as HIPAA is typically required. Strong interpersonal skills, cultural sensitivity, and the ability to maintain confidentiality are vital soft skills for this role. These skills and qualifications are important to effectively support employee well-being, ensure program compliance, and foster a healthy workplace environment.

What is the difference between Employee Assistance Program Manager vs Employee Wellness Coordinator?

AspectEmployee Assistance Program ManagerEmployee Wellness Coordinator
CredentialsTypically requires a master's degree in psychology, counseling, or social work; certifications like EAP certification are commonOften requires a bachelor's degree in health promotion, wellness, or related field; certifications like wellness coach are beneficial
Work EnvironmentWorks within HR or Employee Assistance Program teams, providing confidential support and counselingFocuses on designing and implementing wellness programs, often in HR or health departments
Employer & Industry UsageCommon in large corporations, healthcare, and employee support servicesUsed across various industries to promote employee health and prevent burnout

The Employee Assistance Program Manager primarily provides confidential counseling and support services to employees, focusing on mental health and personal issues. In contrast, the Employee Wellness Coordinator develops and manages wellness initiatives to improve overall employee health. Both roles aim to enhance employee well-being but differ in scope and daily responsibilities.

What job categories do people searching Employee Assistance Program Manager jobs in Scranton, PA look for?

The top searched job categories for Employee Assistance Program Manager jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Employee Assistance Program Manager jobs?

Cities near Scranton, PA with the most Employee Assistance Program Manager job openings:

Employee Assistance Program Manager jobs near you
Infographic showing various Employee Assistance Program Manager job openings in Scranton, PA as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $61,512 per year, or $29.6 per hour.

Program Manager

West Pittston, PA • On-site

EIHAB HUMAN SERVICES
Individual, Family and Community Social Assistance • 201 - 500 employees
Learn more about EIHAB HUMAN SERVICESexternal

Full-time

Posted 15 days ago

Job description

Summary: Under the supervision of the Vice-President of Operations, this position will ensure
the integration of services for the individuals. PC will ensure compliance with regard to agency
policies and procedures and ODP Regulations. PC will ensure individual rights are protected
and supervise the implementation of program plans as recommended by the interdisciplinary
team. PC ensure proper training for all Program Managers including but not limited to
management of the residential facilities, and the understanding of the audit process and audit
readiness.
Responsibilities:
Supervise Program Managers and Direct Support Professionals
Remain in direct communication with the Director in regard to the residential
program updates.
Ensure managers have a clear understanding of the operation of the homes, as well
as audit processing.
Ensure proper goal implementation with managers.
Attend IDT meetings and other meetings as directed by the Director or VP.
Collaborate with the Program Specialist to ensure communication with family
members regarding the individual’s health and overall well-being.
Ensure incident reporting procedures are followed.
Immediately inform the VP of all incidents and issues with staffing individuals and
any other concerns as they occur.
Coordination with Program Specialist and Program Managers to develop a monthly
agenda for staff meetings to ensure that issues are covered and that meetings are
meaningful.
Assist managers in conducting monthly house meetings.
Schedule and provide in-service training for staff covering all as-needed topics.
Provide monthly reports to the VP of Operations with regards to all areas of the
residential programs.
Ensure the rights of each individual are protected.
Handle in-service training of the residential managers and ensure that all the
residence’s information is maintained and kept up to date by the managers.

Rev 12/2025
Supervise employee relations issues and discuss recommendations with Human
Resources.
Ensure Program Managers complete medical books, personal allowance books,
recreational activities, fire drills, clothing needs and purchases as needed for the
individuals and coordinate to provide documentation to the Program Specialist.
Ensure that Program Managers address individual needs by meeting regularly,
coordinating with the clinical staff.
Review clinical reports submitted for consistency and clarity.
Follow-up with Admin Review Committee and HRT presentations, submissions and
recommendations.
Coordinate with Program Managers to complete performance evaluations for direct
care staff under the supervision of the Vice-President of Operations.
Participate in agency-wide manager’s meetings and training sessions as directed.
Perform other duties as assigned by the Vice-President of Operations.
Resume the responsibilities of the Program Manager in the event that the Program
Manager is not active.
Perform and complete other duties at the discretion and assigned by a supervisor,
management and administration.
Remains on call and provides direct care to individuals, when necessary, which may
include covering shifts to ensure adequate staffing levels.
Travel required.

Qualifications:
Bachelor’s Degree from an accredited college or university and 2 years of work
experience working directly with persons with intellectual disabilities.
Associate’s Degree or 60 credits from an accredited college or university and 4 years
of work experience with persons with intellectual disabilities.
A combination of education and experience in supervisory and management roles.
Valid Pennsylvania Driver’s License with a clean driving record
Clear Criminal Background
Favorable Physical/TB/Drug screen
Ability to travel

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