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Employee Assistance Program Counselor Jobs in Raleigh, NC

SAIOP Counselor - FT Days

Raleigh, NC ยท On-site

$26.44 - $30/hr

SAIOP Counselor - Full Time Join a supportive team who values Compassion, Excellence, Collaboration ... program for women and children and more. We agree not to discriminate against any employee or job ...

EAP Counselor

Wake Forest, NC ยท On-site

$33.05 - $49.60/hr

Department: 12606 Enterprise Corporate - Employee Assistance Status: Full time Benefits Eligible ... Assists EAP Director/Program Coordinators with marketing, sales, data collection, and record ...

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Employee Assistance Program Counselor information

See Raleigh, NC salary details

$10

$20

$33

How much do employee assistance program counselor jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for employee assistance program counselor in Raleigh, NC is $20.52, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.73 per hour, depending on experience, location, and employer.

What is an Employee Assistance Program (EAP) counselor?

Employee Assistance Program (EAP) Counselors are mental health professionals who provide confidential support and counseling services to employees dealing with personal or work-related issues. They help employees manage stress, mental health challenges, substance abuse, relationship problems, and other concerns that may affect job performance or well-being. EAP Counselors may also offer crisis intervention, referrals to specialized services, and training sessions for workplace wellness. Their main goal is to improve employee productivity and create a healthier work environment.

What are the key skills and qualifications needed to thrive as an Employee Assistance Program (EAP) counselor?

To thrive as an Employee Assistance Program Counselor, you need a background in mental health counseling, social work, or psychology, typically supported by a relevant master's degree and licensure (e.g., LPC, LCSW). Familiarity with case management software, EAP platforms, and knowledge of confidentiality regulations like HIPAA are essential. Outstanding interpersonal skills, empathy, cultural sensitivity, and strong problem-solving abilities help build trust and effectively support clients facing personal or workplace challenges. These skills ensure that employees receive confidential, effective assistance, fostering workplace well-being and organizational productivity.

What are some common challenges faced by Employee Assistance Program (EAP) counselors, and how can they effectively manage them?

EAP Counselors often encounter challenges such as managing high caseloads, handling sensitive and diverse employee issues, and maintaining strict confidentiality while collaborating with organizational stakeholders. Balancing immediate crisis interventions with ongoing support and referrals can also be demanding. To manage these challenges effectively, counselors benefit from strong organizational skills, regular supervision, ongoing professional development, and clear communication with both employees and HR teams to ensure appropriate support and follow-up.

What is the difference between Employee Assistance Program Counselor vs Substance Abuse Counselor?

AspectEmployee Assistance Program CounselorSubstance Abuse Counselor
CredentialsMaster's degree, certification (e.g., CEAP)Master's degree, certification (e.g., CADC)
Work EnvironmentCorporate settings, clinics, EAP programsRehabilitation centers, clinics, community agencies
Employer & IndustryEmployers, HR departments, EAP providersHealthcare, addiction treatment centers
Common Search IntentSupport for employee mental health, workplace issuesSubstance abuse treatment, addiction recovery

While both roles involve counseling and mental health support, Employee Assistance Program Counselors focus on workplace-related issues and employee well-being within corporate settings. Substance Abuse Counselors specialize in treating addiction and substance-related disorders, often in healthcare or rehab environments. The credentials and work environments overlap but serve different client needs.

What cities near Raleigh, NC are hiring for Employee Assistance Program Counselor jobs?

Cities near Raleigh, NC with the most Employee Assistance Program Counselor job openings:

Infographic showing various Employee Assistance Program Counselor job openings in Raleigh, NC as of September 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,678 per year, or $20.5 per hour.

Counselor - Tracking Out Program | YMCA at Knightdale Station

Knightdale, NC โ€ข On-site

YMCA of the Triangle
501 - 1,000 employees

$16 - $21/hr

Part-time

Posted 3 days ago

New


YMCA Of The Triangle rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

POSITION SUMMARY:

Under the supervision of the Youth Program Director, the Youth Counselor is responsible for leading, developing, and building relationships with the youth participants in the program.

They are responsible for managing these functions in accordance with the stated mission, goals, and policies established by the administrative staff, governing committees, and Board of Directors of the YMCA.

Job Schedule:

Monday-Friday

7 a.m. - 6 p.m. (varying shifts)

ESSENTIAL FUNCTIONS:

  • Supervisesand builds relationships witha group of elementaryand/or middle schoolTrack Out students.
  • Implements program activities that are culturally relevant, developmentally appropriateandconsistent with YMCA values.
  • Responsible for leading special activities for campers, which may include water and swim activities at participating sites.
  • Creates an atmosphere that is fun, safe, friendly and challenging.
  • Mentors and models responsible behavior while leadingchildren inthe program.
  • Models and facilitates relationship-building skills in all interactionsand maintains positiverelationships with campers, parents, school staff and other YMCA staff.
  • Adheres toYMCA policies and procedures, including those related to medical and disciplinarysituations, child abuse prevention and emergency management.
  • Ensures that space and equipment used for the program is taken care of andleft in good, clean condition daily.
  • Attends staff meetings and trainings.
  • Develops and maintains collaborative relationships with community organizations. Maintains regular, clear, and concise communication within area of responsibility.

QUALIFICATIONS:

  • At least 16 years of age.
  • Previous experience working with children or teenspreferredbutnot required.
  • Experience preferred in one or more of the following areas: outdoor education, planning andorganizing activities, crafts, songs/music, skits, sports, recreational games,etc.
  • Specific certifications and/or training may be required.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
  • Multi-lingual desired but not required.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to plan, lead and participate in a range of activities in a variety of outdoor/indoor settings.
  • Requires corrected vision and hearing to normal range, or special accommodations made ofsufficientnature for completion of assigned tasks.
  • Ability to communicate clearly through speech and understanding of the English language.
  • Ability to walk, run, stand, kneel,stoop,and manual dexterity.
  • Ability to lift a maximum of 40 pounds.

What YMCA Of The Triangle employees say

Hours and flexibility

Workplace

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