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Emotional Support Listener Jobs in Vermont (NOW HIRING)

A.N. Deringer

IT Technical Support

Saint Albans, VT · On-site

$21 - $28/hr

Customer Oriented - Manages difficult or emotional customer situations; responds promptly to ... Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens ...

A.N. Deringer, Inc.

IT Technical Support

Saint Albans, VT · On-site

$21 - $28/hr

Customer Oriented - Manages difficult or emotional customer situations; responds promptly to ... Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens ...

Deringer

IT Technical Support

Saint Albans, VT · On-site

$21 - $28/hr

Customer Oriented - Manages difficult or emotional customer situations; responds promptly to ... Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens ...

benchmark

Personal Care Associate

Shelburne, VT

$14.25 - $18.25/hr

Provides companionship by reading, conversation and listening * Participates in appropriate ... Provides emotional support and promotes a sense of well-being * May perform light housekeeping ...

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All JobsEmotional Support Listener JobsEmotional Support Listener Jobs in Vermont

Emotional Support Listener information

What is an emotional support listener?

An Emotional Support Listener provides a compassionate and non-judgmental space for individuals to express their thoughts and feelings. They actively listen, offer emotional reassurance, and help people feel heard and understood. While they do not provide professional counseling or therapy, they offer support in difficult times. This role is often found in peer support services, mental health organizations, or online platforms.

What are the typical daily responsibilities of an emotional support listener?

Emotional Support Listeners typically spend their workdays actively listening to individuals experiencing emotional distress, offering compassionate, nonjudgmental support, and helping them feel heard and understood. They may connect with those seeking help via phone, text, or online chat platforms, and are often responsible for maintaining accurate records of their interactions. Depending on the organization, they might also participate in regular training sessions or supervision meetings to improve their skills and receive guidance. Collaboration with team members, supervisors, or mental health professionals may be part of the role, especially in situations where escalation or referrals are needed. This role is well-suited for individuals who are passionate about making a positive difference in others’ lives and thrive in emotionally supportive environments.

What are the key skills and qualifications needed to thrive in the emotional support listener position?

To thrive as an Emotional Support Listener, you need strong active listening skills, emotional intelligence, and a foundational understanding of mental health principles, often supported by relevant training or certifications in peer support or mental health first aid. Familiarity with digital communication platforms or hotlines is helpful, as many roles operate via phone, chat, or online support systems. Exceptional empathy, nonjudgmental attitude, and resilience under emotional stress are standout soft skills for this position. These abilities are crucial to effectively support individuals in distress, ensuring they feel heard and guided toward appropriate resources or next steps.

Can you really get paid to be an emotional support listener?

Emotional support listeners can be paid for providing empathetic listening and support, often through helplines, online platforms, or mental health services. Compensation varies depending on the organization, and some roles may require training or certification in active listening or mental health first aid.

How to become an emotional support listener?

To become an emotional support listener, individuals typically need strong communication skills, empathy, and active listening abilities. Some roles may require training or certification in mental health support or counseling, and volunteers often undergo specific training programs to prepare for providing emotional support in various settings.

What job categories do people searching Emotional Support Listener jobs in Vermont look for?

The top searched job categories for Emotional Support Listener jobs in Vermont are:

What cities in Vermont are hiring for Emotional Support Listener jobs?

Cities in Vermont with the most Emotional Support Listener job openings:

Emotional Support Listener jobs near you
Infographic showing various Emotional Support Listener job openings in Vermont as of June 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 2% As Needed, 73% Full Time, 17% Part Time, and 6% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Peer Support Specialist - Emergency Services

Northwestern Counseling & Support Services

Saint Albans, VT • On-site

$18 - $20/hr

Part-time

Medical, Dental, Retirement

Re-posted 15 days ago

Job description

Northwestern Counseling & Support Services (NCSS) is seeking an empathetic, grounded, and community-minded Peer Support Specialist to join our Emergency Services Team. This role is built on the power of lived experience and the belief that genuine connection can be transformative for individuals navigating moments of crisis, trauma, or acute stress.
As a Peer Support Specialist, you will use your own lived experience to build trust, reduce stigma, and offer meaningful emotional support to individuals in crisis. You'll listen deeply, share your story appropriately, and provide reassurance and stability when people need it most. Your work will include offering immediate support during and after crises, helping individuals identify strengths, set personal wellness and recovery goals, and develop coping strategies that feel achievable and empowering.
A key part of the role involves helping people navigate the complex systems that often intersect during challenging times, whether that's mental health, financial, legal, or community resources. You'll stay engaged with individuals after traumatic events, encourage connection with available supports, and advocate to ensure their needs and concerns are heard. You will also maintain clear and confidential documentation and collaborate closely with supervisors, treatment teams, crisis responders, law enforcement, and community partners to ensure a coordinated and compassionate response.
The ideal candidate brings personal experience that reflects the challenges commonly faced in emergency or crisis situations, particularly related to mental health or trauma. Strong interpersonal skills, empathy, and the ability to remain calm and exercise sound judgment during high-stress encounters are essential. You should be comfortable working as part of a multidisciplinary team, maintaining professional boundaries, and managing your time and documentation effectively.
This position is a meaningful opportunity to help others feel seen, supported, and safe-while working with a team dedicated to high-quality, person-centered emergency services. If you are passionate about using your lived experience to make a difference during some of the most difficult moments in a person's life, we encourage you to apply.
At NCSS, we offer a comprehensive benefits package that includes perks such as medical and dental coverage, an employer-matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,000 in student loan forgiveness upon the successful completion of your 6-month introductory period. We invite you to become a valued member of our team at NCSS, a 2025 Best Places to Work in Vermont!
EOE
Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.
High School Diploma or equivalent, with relevant lived experience.
Associates or Bachelors Degree preferred.

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