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Emotional Support Listener Jobs in Tennessee (NOW HIRING)

Stars Inc

Direct support Professional

Athens, TN · On-site

$15/hr

Provide emotional support, active listening, and empathy to individuals during times of distress or uncertainty. Implement person-centered plans and individualized support strategies, respecting each ...

Stars Inc

Direct Support Professional

Pikeville, TN · On-site

$15/hr

Provide emotional support, active listening, and empathy to individuals during times of distress or uncertainty. Implement person-centered plans and individualized support strategies, respecting each ...

FiveStar Senior Living

Caregiver

Springfield, TN · On-site

$13.50 - $17/hr

Provide emotional support and serve as a source of comfort for residents and their loved ones ... Strong emotional intelligence and listening skills. * Dedication to the medical field, especially ...

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Emotional Support Listener information

What is an emotional support listener?

An Emotional Support Listener provides a compassionate and non-judgmental space for individuals to express their thoughts and feelings. They actively listen, offer emotional reassurance, and help people feel heard and understood. While they do not provide professional counseling or therapy, they offer support in difficult times. This role is often found in peer support services, mental health organizations, or online platforms.

What are the typical daily responsibilities of an emotional support listener?

Emotional Support Listeners typically spend their workdays actively listening to individuals experiencing emotional distress, offering compassionate, nonjudgmental support, and helping them feel heard and understood. They may connect with those seeking help via phone, text, or online chat platforms, and are often responsible for maintaining accurate records of their interactions. Depending on the organization, they might also participate in regular training sessions or supervision meetings to improve their skills and receive guidance. Collaboration with team members, supervisors, or mental health professionals may be part of the role, especially in situations where escalation or referrals are needed. This role is well-suited for individuals who are passionate about making a positive difference in others’ lives and thrive in emotionally supportive environments.

What are the key skills and qualifications needed to thrive in the emotional support listener position?

To thrive as an Emotional Support Listener, you need strong active listening skills, emotional intelligence, and a foundational understanding of mental health principles, often supported by relevant training or certifications in peer support or mental health first aid. Familiarity with digital communication platforms or hotlines is helpful, as many roles operate via phone, chat, or online support systems. Exceptional empathy, nonjudgmental attitude, and resilience under emotional stress are standout soft skills for this position. These abilities are crucial to effectively support individuals in distress, ensuring they feel heard and guided toward appropriate resources or next steps.

Can you really get paid to be an emotional support listener?

Emotional support listeners can be paid for providing empathetic listening and support, often through helplines, online platforms, or mental health services. Compensation varies depending on the organization, and some roles may require training or certification in active listening or mental health first aid.

How to become an emotional support listener?

To become an emotional support listener, individuals typically need strong communication skills, empathy, and active listening abilities. Some roles may require training or certification in mental health support or counseling, and volunteers often undergo specific training programs to prepare for providing emotional support in various settings.

What are the most commonly searched types of Emotional Support Listener jobs in Tennessee?

The most popular types of Emotional Support Listener jobs in Tennessee are:

What are popular job titles related to Emotional Support Listener jobs in Tennessee?

For Emotional Support Listener jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Emotional Support Listener jobs in Tennessee look for?

The top searched job categories for Emotional Support Listener jobs in Tennessee are:

What cities in Tennessee are hiring for Emotional Support Listener jobs?

Cities in Tennessee with the most Emotional Support Listener job openings:

Emotional Support Listener jobs near you
Infographic showing various Emotional Support Listener job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Direct support Professional

Stars Inc

Athens, TN • On-site

$15/hr

Part-time

Re-posted 28 days ago

Stars Behavioral Health Group rating

7.0

Company rating: 7.0 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

We are seeking compassionate and dedicated individuals to join our team as Direct Support Professional for individuals with intellectual disabilities.  As a Direct Support Professional you will provide essential support and companionship to individuals with intellectual disabilities, helping them lead fulfilling and independent lives within their home and community.


Responsibilities:


Assist individuals with daily living activities, including personal hygiene, meal preparation, medication management, and household chores. 

Develop positive and supportive relationships with individuals with intellectual disabilities, fostering a sense of trust, safety, and belonging. 

Accompany individuals to appointments, recreational activities, and community outings, ensuring their safety and well-being at all times.

Provide emotional support, active listening, and empathy to individuals during times of distress or uncertainty. 

Implement person-centered plans and individualized support strategies, respecting each individual's preferences, strengths, and goals.

Document daily activities, observations, and progress notes accurately and in a timely manner, maintaining confidentiality and adhering to HIPPA regulations. 

Collaborate with interdisciplinary team members, including case managers, healthcare professionals, and family members, to ensure coordinated care. 

Participate in ongoing training and professional development opportunities to enhance knowledge and skills in supporting individuals with intellectual disabilities. 


Qualifications:


High school diploma or equivalent required.

Previous experience working with individuals with intellectual disabilities or in a similar caregiving role preferred but not required.

Strong interpersonal and communication skills, with the ability to build rapport and establish trusting relationships with individuals and their families.

Compassionate, patient, and empathetic demeanor, with a genuine desire to support and empower individuals with intellectual disabilities.

Ability to work independently and as part of a team, demonstrating flexibility, adaptability, and problem-solving skills in a dynamic environment.

Valid driver's license and reliable transportation required.

Ability to pass a background check and drug screening in accordance with state regulations.   


Working Conditions:


This position requires flexible scheduling in case the need arises. 


Work environment includes group residence, and community settings.

Physical requirements may including lifting, bending, stooping, and assisting individuals with mobility limitations as needed. 


First Aid and CPR Training will be provided.


Join our team and make a meaningful difference in the lives of individuals with intellectual disabilities. Apply today! 

STARS, Inc. is an Equal Opportunity Employer

What Stars Behavioral Health Group employees say

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