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Emergency Services Manager Jobs in Silver Spring, MD

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Emergency Services Manager information

See Silver Spring, MD salary details

$67.2K

$103.3K

$160.2K

How much do emergency services manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for emergency services manager in Silver Spring, MD is $103,253.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,300.00 and $111,100.00 per year, depending on experience, location, and employer.

What does an emergency services manager do?

An Emergency Services Manager is responsible for developing, coordinating, and overseeing emergency response plans and operations for organizations or communities. They work to ensure preparedness for natural disasters, hazardous materials incidents, terrorist threats, and other emergencies by organizing training, managing resources, and coordinating with public agencies. Their role includes planning, risk assessment, and leading response efforts during actual emergencies to protect lives and property.

What are the key skills and qualifications needed to thrive as an emergency services manager, and why are they important?

To thrive as an Emergency Services Manager, you need strong leadership, crisis management, and organizational skills, typically supported by a degree in emergency management, public administration, or a related field. Familiarity with emergency operations centers (EOCs), incident command systems (ICS), and relevant certifications like FEMA’s ICS or Certified Emergency Manager (CEM) is highly valued. Outstanding communication, decision-making under pressure, and the ability to coordinate diverse teams are critical soft skills in this role. These competencies ensure effective response to emergencies, minimize risks, and help maintain public safety during crises.

What are some common challenges faced by emergency services managers, and how can they prepare for them?

Emergency Services Managers often face challenges such as coordinating responses among multiple agencies, managing limited resources during large-scale incidents, and making rapid decisions under pressure. To prepare, they benefit from regular training exercises, strong communication skills, and building robust relationships with local government, healthcare providers, and first responders. Staying updated on emergency management protocols and maintaining a detailed, adaptable emergency plan also helps ensure an effective response in high-stress situations.

What is the difference between Emergency Services Manager vs Fire Chief?

AspectEmergency Services ManagerFire Chief
CredentialsEmergency management certifications, relevant degreesFire science, emergency management certifications, leadership experience
Work EnvironmentCoordination of emergency response, planning, and resource managementOversees fire department operations, firefighting, and rescue services
Employer & IndustryGovernment agencies, emergency management agenciesFire departments, municipal government
Common Search/ComparisonEmergency Services Manager vs Fire Chief

The Emergency Services Manager focuses on coordinating various emergency response efforts, planning, and resource management across multiple agencies. In contrast, the Fire Chief primarily oversees fire department operations, firefighting, and rescue services. While both roles require emergency management knowledge and certifications, the Emergency Services Manager has a broader scope, often working across different emergency disciplines, whereas the Fire Chief specializes in fire-related incidents and department leadership.

What are popular job titles related to Emergency Services Manager jobs in Silver Spring, MD?

For Emergency Services Manager jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Emergency Services Manager jobs in Silver Spring, MD look for?

The top searched job categories for Emergency Services Manager jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Emergency Services Manager jobs?

Cities near Silver Spring, MD with the most Emergency Services Manager job openings:

Emergency Services Manager jobs near you
Infographic showing various Emergency Services Manager job openings in Silver Spring, MD as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $103,253 per year, or $49.6 per hour.

Director of Emergency Services (ID# 637)

Volarify

Baltimore, MD

Full-time

Re-posted 2 days ago

Job description

Director – Emergency Services (EMS)
(Mitigation, Mold, Asbestos)

Location: Baltimore, MD - Mid-Atlantic Region (Multi-State) Maryland, Washington D.C., Virginia, Delaware, and Pennsylvania.

Role Summary
The Director of Emergency Services leads mitigation operations across a six-state Mid-Atlantic region. This role owns operational execution, team performance, and financial results while ensuring consistent adherence to company standards, systems, and processes.

Core Responsibilities
• Lead 24/7 EMS operations across a multi-state region, ensuring consistent execution 
across all markets 
• Ensure jobs are completed on time, on budget, and according to company standards 
• Drive scheduling discipline to maximize productivity, utilization, and response time 
• Oversee equipment inventory, readiness, and deployment across all locations 
• Lead operations during CAT events, storms, and high-volume periods
• Partnering with HR to handle disciplinary or corrective action plans
• Enforce adherence to the TVR Playbook and disciplined use of KnowHow 
• Identify operational inefficiencies and implement scalable process improvements 
• Build and develop a high-performing, accountable leadership team 
• Own hiring, onboarding, training, and ongoing development programs 
• Conduct performance annual reviews and establish clear expectations across all levels
 
• Own divisional P&L performance, including revenue, cost control, and margin 
• Drive initiatives that improve efficiency, capacity, and profitability 
• Participate in annual planning and 3–4 year strategic initiatives 
• Ensure a high level of customer, carrier, and partner satisfaction through strong execution and communication • Maintain safe, compliant, and scalable operations across all markets
• Maintain strong alignment with all departments including accounting teams 

Qualifications
• 7-8+ years of restoration experience, with a focus in mitigation operations 
• Proven leadership managing teams and a multi-location region
• Experience owning or influencing P&L performance 
• Strong understanding of job costing, scheduling, and operational efficiency 
• Ability to lead in fast-paced, detail-driven 24/7 environment
• Attention to detail with strong analytical and job auditing skills
• Strong communication, problem-solving and decision-making abilities
• IICRC certifications preferred (WRT, ASD, AMRT) in conjunction with OSHA 
guidelines
• Experience with DASH, Xactimate, or similar platforms 

Why "Our Client"
• A rapidly growing, multi-state restoration company 
• Opportunity to lead a core, revenue-driving division 
• Leadership team committed to developing people and promoting from within 
• A culture built on Family First, Communication, and Compassion 
• Investment in technology, systems, and scalable operations