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Emergency Rental Assistance Program Jobs in Oklahoma

Hertz

Multi Month Rental Specialist

Oklahoma City, OK · On-site

$15.75 - $20.75/hr

What You'll Get: * 40% off any standard Hertz Rental * Paid Time Off * Medical, Dental & Vision ... Employee Assistance Program for employees & family * Educational Reimbursement & Discounts

Uniti Med

Travel Emergency Room RN

Enid, OK · On-site

Discounts with hotels and rental cars * A dedicated recruiter and support team that will help you ... Benefits start day 1 * Employee assistance programs

Sunbelt Rentals

Equipment Rental Specialist

Council Hill, OK · On-site

$20.31 - $24.12/hr

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From ... Employee Assistance Program (EAP) * Length of Service Awards You will become eligible for benefits ...

Innovetive PetCare

Emergency Veterinarian

Oklahoma City, OK · On-site

$115K - $150K/yr

Emergency Veterinarian Application Deadline: 1 July 2027 Department: Veterinarians Employment Type ... Student Loan Assistance Program - up to $20,000 annually for four years for eligible early-career ...

Innovetive Petcare

Emergency Veterinarian

Oklahoma City, OK · On-site

$115K - $150K/yr

Emergency Veterinarian Application Deadline: 1 July 2027 Department: Veterinarians Employment Type ... Student Loan Assistance Program - up to $20,000 annually for four years for eligible early-career ...

Europcar

ROADSIDE ASSISTANCE SUPERVISOR

Tulsa, OK · On-site

Employee assistance program We are committed to building a team that represents a variety of ... Europcar - a global leader of car rental and light commercial vehicle rental, with a premium ...

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All JobsEmergency Rental Assistance Program JobsEmergency Rental Assistance Program Jobs in Oklahoma

Emergency Rental Assistance Program information

What is the difference between Emergency Rental Assistance Program vs Rental Assistance Coordinator?

AspectEmergency Rental Assistance ProgramRental Assistance Coordinator
CredentialsNone specific, varies by providerTypically requires knowledge of housing policies and some experience in social services
Work EnvironmentGovernment agencies, non-profits, community organizationsNon-profit organizations, government agencies, housing authorities
Employer & IndustryPublic sector, social services, housing assistanceHousing agencies, non-profits, social service providers
Search & Comparison IntentUnderstanding financial aid options for tenantsAssisting clients with rental aid applications and case management

The Emergency Rental Assistance Program provides financial aid to tenants facing eviction, often administered by government or non-profit agencies. Rental Assistance Coordinators help clients navigate these programs, assist with applications, and manage casework. While both roles are involved in housing support, the program offers direct financial aid, whereas coordinators focus on client assistance and program management.

What are some common challenges faced by Emergency Rental Assistance Program coordinators, and how are they typically addressed?

ERAP coordinators often face challenges such as managing high volumes of applications, ensuring compliance with evolving regulations, and addressing language or technology barriers among applicants. To overcome these, coordinators commonly rely on streamlined digital systems, ongoing staff training, and close collaboration with community organizations to reach vulnerable populations. Regular communication with local agencies and adapting workflows based on feedback are also crucial for keeping the program efficient and responsive.

What are the key skills and qualifications needed to thrive as an Emergency Rental Assistance Program coordinator?

To thrive as an Emergency Rental Assistance Program Coordinator, you need a solid understanding of housing assistance programs, case management, and relevant regulations, often supported by a degree in social work, public administration, or a related field. Familiarity with data management systems, federal and state rental assistance platforms, and eligibility verification tools is typically required. Strong communication, problem-solving, and organizational skills help you effectively support clients and collaborate with landlords and community partners. These skills are essential to ensure timely and accurate assistance for residents in need while maintaining compliance and program integrity.

What is the Emergency Rental Assistance Program?

The Emergency Rental Assistance Program (ERAP) is a government initiative designed to help renters and landlords affected by financial hardships, typically due to emergencies like the COVID-19 pandemic. The program provides funds to cover overdue rent, utility bills, and sometimes future rent payments for eligible households. To qualify, applicants usually need to meet income requirements and demonstrate a risk of housing instability. The goal of ERAP is to prevent evictions and ensure housing stability for vulnerable populations.
What cities in Oklahoma are hiring for Emergency Rental Assistance Program jobs? Cities in Oklahoma with the most Emergency Rental Assistance Program job openings:
Emergency Rental Assistance Program jobs near you

Multi Month Rental Specialist

Hertz

Oklahoma City, OK • On-site

$15.75 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Hertz rating

6.2

Company rating: 6.2 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

141st of 171 rated vehicle equipment hire

Job description


Job Purpose:
The Multi Month Customer Service Phone Agent serves as the primary point of contact for customers, handling inbound calls and related communications to resolve customer inquiries and account issues. This role researches and troubleshoots concerns, coordinates with customers and internal teams via phone and email, documents interactions, and ensures timely resolution while delivering a positive customer experience and adhering to company policies and procedures.
This position starts at $17.50.
What You'll Do:
  • Handle inbound customer calls in a professional, courteous, and efficient manner.
  • Identify customer needs through active listening and effective questioning.
  • Research and resolve customer concerns related to accounts, billing, reservations, contracts, payments, and service issues.
  • Provide accurate information regarding products, services, policies, and procedures.
  • Escalate complex or unresolved issues to the appropriate department or leadership team.
  • Document customer interactions, actions taken, and resolutions in company systems.
  • Maintain service levels, productivity standards, and quality expectations.
  • Follow established call-handling procedures and customer service guidelines.
  • Demonstrate empathy and professionalism while managing challenging customer situations.
  • Collaborate with internal departments to ensure timely resolution of customer concerns.
  • Protect customer and company information by maintaining confidentiality and complying with data privacy requirements.
  • Meet or exceed individual and team performance metrics.

What We're Looking For:
  • High school diploma or equivalent required.
  • Minimum 1 year of customer service, call center, or related experience preferred.
  • Strong verbal and written communication skills.
  • Excellent problem-solving and conflict-resolution abilities.
  • Proficiency with Microsoft Office and customer management systems.
  • Ability to multitask while navigating multiple systems.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and within a team environment.

What You'll Get:
  • 40% off any standard Hertz Rental
  • Paid Time Off
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more

About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

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