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Emergency Medical Dispatch Instructor Jobs (NOW HIRING)

Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.

Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.

Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.

Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.

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Emergency Medical Dispatch Instructor information

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How much do emergency medical dispatch instructor jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for emergency medical dispatch instructor in the United States is $23.14, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.52 per hour, depending on experience, location, and employer.

What are some common challenges Emergency Medical Dispatch Instructors face when training new dispatchers?

Emergency Medical Dispatch Instructors often encounter challenges such as addressing varying experience levels among trainees, maintaining engagement during intensive training sessions, and ensuring all trainees are proficient in high-stress decision-making. Additionally, instructors must continuously update training materials to reflect evolving protocols and technology. Balancing real-world scenario practice with classroom instruction is crucial to prepare dispatchers for the fast-paced, unpredictable nature of emergency calls.

What are the key skills and qualifications needed to thrive as an Emergency Medical Dispatch Instructor, and why are they important?

To thrive as an Emergency Medical Dispatch Instructor, you need in-depth knowledge of emergency dispatch protocols, extensive experience as a dispatcher, and often a relevant certification such as EMD Instructor from recognized organizations. Familiarity with Computer-Aided Dispatch (CAD) systems, emergency communication software, and standards like those from the International Academies of Emergency Dispatch is important. Outstanding communication, instructional abilities, and patience are essential soft skills for effectively training and mentoring dispatch personnel. These competencies ensure that instructors can deliver accurate, up-to-date training that directly impacts the quality of emergency responses and public safety.

What is the difference between Emergency Medical Dispatch Instructor vs Emergency Medical Dispatcher?

AspectEmergency Medical Dispatch InstructorEmergency Medical Dispatcher
CertificationsCPR, Emergency Medical Dispatch (EMD) certification, instructor credentialsCPR, EMD certification, dispatcher training
Work EnvironmentTraining centers, classrooms, online platformsEmergency call centers, dispatch offices
Employer & IndustryPublic safety agencies, EMS training organizations911 call centers, emergency response agencies

The Emergency Medical Dispatch Instructor primarily trains and certifies dispatchers, focusing on education and curriculum delivery. In contrast, the Emergency Medical Dispatcher handles emergency calls directly, providing pre-arrival instructions and dispatching services. Both roles require similar certifications but differ in responsibilities and work settings.

What is an Emergency Medical Dispatch Instructor?

An Emergency Medical Dispatch Instructor is a professional who trains and certifies emergency dispatchers in protocols and procedures for handling medical emergencies over the phone. They teach students how to assess situations, provide life-saving instructions, and efficiently coordinate with emergency responders. These instructors ensure that dispatchers are knowledgeable in the use of Emergency Medical Dispatch (EMD) protocols and can effectively guide callers through critical medical situations until help arrives.
More about Emergency Medical Dispatch Instructor jobs
Infographic showing various Emergency Medical Dispatch Instructor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 92% Full Time, 6% Part Time, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $48,132 per year, or $23.1 per hour.
Dispatch Associate

$14/hr

Part-time

Posted 16 days ago


Global Medical Response rating

6.7

Company rating: 6.7 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

527th of 885 rated healthcare providers


Job description

Dispatcher 

Prestonsburg, KY

IMMEDIATE HIRING! Dispatcher PART-TIME Opportunity 

Starting at $14/hour

We’re hiring Dispatchers that will respond to emergency and non-emergency calls for ambulance and transportation services. This person assigns and routes transportation requests and can provide clear communication in all situations to ensure quality support and care to our customers. 

Responsibilities: 

  • Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care. 

  • Allocates EMS resources properly as the need arises by application of appropriate decision-making rules and approved protocols. 

  • Responsible and accountable for completeness and accuracy of paperwork related to their position prior to completion of shift. 

  • Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned. 

  • Responsible for generating applicable reports and checking for accuracy. 

  • Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids. 

  • Relays instructions from supervisors, messages, and emergency information. 

  • Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums. 

  • Follows established parameters/formats in receiving requests for service. 

  • Responsible for knowledge and use of equipment, including but not limited to the computer, printers, 911 equipment, recording devices, telephones, and other equipment as assigned by superiors. 

MinimumRequired Qualifications: 

  • High school diploma or equivalent. 

  • Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher. 

  • Skilled in reading and writing English. 

  • Capacity to communicate clearly on the radio and telephone. 

  • Ability to record, transmit, and report information accurately. 

  • Able to efficiently utilize all equipment assigned to him or her. 

  • Manage multiple tasks simultaneously. 

  • Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls. 

  • Ability to understand basic computer applications. 

Preferred Qualifications: 

  • Experience in the healthcare industry 

Why Choose Lifeguard? Lifeguard Ambulance Service is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.  

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services. 


EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

R0053949Qualifications:

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Education:UNAVAILABLEEmployment Type: PART_TIME

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About Global Medical Response

Sourced by ZipRecruiter

Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated health-care solutions and disaster response.

Industry

Health care and social assistance

Company size

51 - 200 Employees

Headquarters location

Greenwood Village, CO, US

Year founded

2018