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Emergency Management Jobs in Puerto Rico (NOW HIRING)

SOLX HOLDINGS LLC

PR · On-site

$66K - $89K/yr

Own emergency response planning, drills, first-aid/medical coverage, and coordination with local responders. * Track leading and lagging safety metrics and report performance to the Project Manager.

Solx

Construction Safety Manager

Aguadilla, PR · On-site

$90 - $140/hr

Own emergency response planning, drills, first-aid/medical coverage, and coordination with local responders. * Track leading and lagging safety metrics and report performance to the Project Manager.

JLL

Supervisor

Gurabo, PR · On-site

Documents emergency response activities and implements corrective actions Work Request Administration and Client Service (20%) Manages internal client service delivery ensuring responsive, high ...

Rio Mar Hospitality Management

PR · On-site

$11.50 - $14.75/hr

... Management, Tourism, or a related field is preferred. * Minimum of 1-2 years of progressive ... business needs and emergency situations. * Light work - Exerting up to 20 pounds of force ...

SOLX HOLDINGS LLC

PR · On-site

$74K - $100K/yr

Own emergency response planning, drills, first-aid/medical coverage, and coordination with local responders. * Track leading and lagging EHS metrics, report performance to the Project Manager, and ...

DRIFTWOOD HOSPITALITY MANAGEMENT

Line Cook | PM

San Juan, PR · On-site

$15.25 - $19/hr

Knows department fire prevention and emergency procedures. * Utilizes protective equipment. * Reports unsafe conditions to management. * Reports accidents, injuries, near-misses, property damage or ...

Medtronic

Facilities Program Manager.

Villalba, PR · On-site

Mastery-level knowledge and broad understanding of facilities and construction project management ... emergency power generation, and UPS systems. * Experience guiding cross-functional teams through ...

AbbVie

PR · On-site

$15.75 - $19/hr

Prior emergency call center management experience strongly preferred. * Must demonstrate strong management and leadership presence, and ability to lead a team. * Must possess very high level of ...

Medtronic

Facilities Program Manager.

Villalba, PR · On-site

Mastery-level knowledge and broad understanding of facilities and construction project management ... emergency power generation, and UPS systems. * Experience guiding cross-functional teams through ...

AbbVie

PR · On-site

$15.75 - $19/hr

Prior emergency call center management experience strongly preferred. * Must demonstrate strong management and leadership presence, and ability to lead a team. * Must possess very high level of ...

Medtronic

Facilities Program Manager.

Humacao, PR · On-site

Mastery-level knowledge and broad understanding of facilities and construction project management ... emergency power generation, and UPS systems. * Experience guiding cross-functional teams through ...

Medtronic

Facilities Program Manager.

Villalba, PR

Mastery-level knowledge and broad understanding of facilities and construction project management ... emergency power generation, and UPS systems. * Experience guiding cross-functional teams through ...

Medtronic

Facilities Program Manager.

Humacao, PR · On-site

Mastery-level knowledge and broad understanding of facilities and construction project management ... emergency power generation, and UPS systems. * Experience guiding cross-functional teams through ...

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Emergency Management information

What does an emergency management professional do?

An Emergency Management job focuses on preparing for, responding to, and recovering from emergencies and disasters. Professionals in this field develop response plans, coordinate with agencies, and ensure public safety during crises such as natural disasters, health emergencies, or security threats. They work for government agencies, non-profits, or private organizations to minimize risks and improve disaster resilience. Strong communication, planning, and problem-solving skills are essential in this role.

What are the key skills and qualifications needed for emergency management?

To thrive in Emergency Management, you need expertise in disaster response planning, risk assessment, and incident command, typically supported by a relevant bachelor’s degree and certifications such as Certified Emergency Manager (CEM). Familiarity with emergency management software like WebEOC, GIS mapping tools, and federal response frameworks such as FEMA’s NIMS/ICS is often required. Strong communication, leadership, and decision-making skills help professionals coordinate effectively under pressure. These skills ensure effective crisis response, collaboration with agencies, and public safety during emergencies.

What are common challenges faced by emergency management professionals, and how do they manage them?

Emergency management professionals often face challenges such as rapidly evolving situations, coordinating with multiple agencies, and limited resources during emergencies. They manage these challenges by maintaining detailed preparedness plans, participating in regular training and drills, and using clear communication protocols with stakeholders. Staying adaptable and calm under pressure is essential, as is leveraging technology for real-time information and resource management. Working collaboratively within diverse teams is also key to ensuring a coordinated and effective response.

Are emergency managers in demand?

Emergency managers are in demand due to increasing frequency of natural disasters, climate change impacts, and the need for disaster preparedness and response planning. The role often requires certifications such as the Certified Emergency Manager (CEM) and skills in crisis communication, risk assessment, and coordination with government agencies. Employment prospects are generally strong across various regions, especially in government, healthcare, and private sectors.

What can you do with emergency management?

Emergency management professionals coordinate and implement plans to prepare for, respond to, and recover from disasters and emergencies. They conduct risk assessments, develop response strategies, and collaborate with agencies to ensure community safety. Certifications like the Certified Emergency Manager (CEM) can enhance career opportunities in this field.

What is a career in emergency management?

A career in emergency management involves coordinating and implementing plans to prepare for, respond to, and recover from disasters and emergencies. Professionals in this field often work with government agencies, first responders, and communities, utilizing skills in risk assessment, communication, and crisis response. Certifications such as the Certified Emergency Manager (CEM) can enhance job prospects, and the work environment may include irregular hours during emergencies.

What are the most commonly searched types of Emergency Management jobs in Puerto Rico?

The most popular types of Emergency Management jobs in Puerto Rico are:

What are popular job titles related to Emergency Management jobs in Puerto Rico?

For Emergency Management jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Emergency Management jobs in Puerto Rico look for?

The top searched job categories for Emergency Management jobs in Puerto Rico are:

Emergency Management jobs near you
Infographic showing various Emergency Management job openings in Puerto Rico as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution.

Front Desk Supervisor

Driftwood Hospitality Management

San Juan, PR • On-site

$16.50 - $21.25/hr

Full-time

Medical, Life, Retirement, PTO

Posted 28 days ago

Driftwood Hospitality Management rating

4.9

Company rating: 4.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
At Hotel Rumbao, the Front Desk Supervisor is the key to a front office that runs in perfect rhythm, welcoming guests, directing staff, and delivering the culture, history, and excellence our brand is known for. This role suits a polished, guest-focused professional ready to lead by example, train the next generation of front desk talent, and keep every check-in and check-out running smoothly, during any of the operational shifts.
As acknowledged in the Employment Application, the Hotel operates twenty-four (24) hours per day, seven (7) days per week. Given the management and salaried nature of the Front Desk Supervisor position, the operational expectation is to maintain flexibility and availability in accordance with operational business demands. Such requirements may include AM, PM, and Overnight availability, varying work schedules and days, weekends, holidays, and extended work hours as necessary to effectively fulfill the responsibilities of the role.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
  • Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct front desk clerks in details of work. Observes performance and encourages improvement.
  • Greets guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
  • Promptly complete registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, and coupons as appropriate. Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowance. Requires standing and continual mobility throughout front office area.
  • Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make changes and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
  • Promptly answer the telephone using a positive and clear English language. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
  • Remain calm and alert especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and the other employees. Resolve customer complications and complaints by conducting thorough research of the situation and the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.
  • Manage Third Party Internet billing and arrivals. Prepare group arrivals. Prepare pre-arrival packets as requested/required. Anticipate flow of arrivals and take necessary steps to ensure smooth check in/out.
  • Train new agents in daily duties including cash handling procedures, use of CRM Toolbox, organization of hotel. Ensure compliance with all brand standards. Coordinate and track successful completion of training on PMS system.
  • Monitor and track time and attendance of associates. Reinforce attendance policy with staff; recommend progressive discipline procedures associates who are not in compliance with standard.
  • Take actions to ensure high Associate Satisfaction scores as measured by the Associate Opinion Survey. Work with other supervisory and management staff to address all areas to ensure consistent quality work environment.
  • Be familiar and able to perform duties on all shifts, including Night Audit and PBX.
  • Manager on Duty (MOD) in absence of Front Office Manager
  • Turns in all lost and found items and all guest room keys.
  • Adheres to all company policies and procedures.
  • Follows safety and security procedures and rules.
  • Knows department fire prevention and emergency procedures.
  • Utilizes protective equipment.
  • Reports unsafe conditions to management.
  • Reports accidents, injuries, near-misses, property damage or loss to management.
  • Provides for a safe work environment by following all safety and security procedures and rules.
  • All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
  • Assists other Front Desk Personnel when need.
  • Perform any related duties as requested by management.

KNOWLEDGE, SKILLS & ABILITIES
  • At least two (3) years of previous experience in Hotel front of house operations and service.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
  • Two years combined prior front desk and supervisor experience.
  • Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
  • Ability to read, listens, and communicates effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Hearing and visual ability to observe and detect signs of emergency situations.

PHYSICAL DEMANDS
  • Ability to stand and move throughout front office and continuously performs essential job functions
  • Lifting up to 30 pounds maximum.
  • Occasional twisting, bending, stooping, reaching, standing, walking.
  • Frequent talking, hearing, seeing and smiling.

Benefits
  • 401(k)
  • Disability insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Room Discounts
  • Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

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