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Emergency Department Crisis Counselor Jobs in Tampa, FL

AppCast

Crisis Hotline Counselor (Bilingual)

Tampa, FL · Hybrid

$22.50/hr

Job Overview - Crisis Hotline Counselor (Bilingual) Compensation: $22.50/hour Location: Miami, FL ... high-risk or emergency situations. Call Documentation & Data Entry: Accurately document call ...

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How much do emergency department crisis counselor jobs pay per hour?

As of May 27, 2026, the average hourly pay for emergency department crisis counselor in Tampa, FL is $22.60, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $25.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Emergency Department Crisis Counselor, and why are they important?

To thrive as an Emergency Department Crisis Counselor, you need a background in psychology, social work, or counseling, often supported by a relevant degree and state licensure. Familiarity with crisis intervention models, electronic health records (EHRs), and risk assessment tools is typically required. Exceptional communication, emotional resilience, and the ability to remain calm under pressure are critical soft skills. These competencies are vital for providing immediate support to patients in crisis, facilitating effective intervention, and ensuring the safety and well-being of individuals in high-stress emergency settings.

What are some unique challenges Emergency Department Crisis Counselors face when supporting patients in a hospital setting?

Emergency Department Crisis Counselors often work in fast-paced, unpredictable environments where patients present with acute psychological distress. A unique challenge is managing high volumes of cases while providing immediate, compassionate support and safety planning for individuals in crisis. Counselors must collaborate closely with medical staff, law enforcement, and community resources to ensure patients receive comprehensive care. Navigating the emotional demands of the role and maintaining professional boundaries are also common challenges, but ongoing training and strong team support can help mitigate burnout.

What are Emergency Department Crisis Counselors?

Emergency Department Crisis Counselors are mental health professionals who provide immediate emotional support and crisis intervention to patients and families in hospital emergency rooms. They assess individuals experiencing psychological distress, such as suicidal thoughts, trauma, or severe anxiety, and help develop safety plans or connect them with appropriate resources. Their goal is to stabilize the situation, ensure safety, and facilitate access to ongoing mental health care. These counselors often work closely with medical staff to address both the psychological and physical needs of patients during emergencies.

What is the difference between Emergency Department Crisis Counselor vs Mental Health Counselor?

AspectEmergency Department Crisis CounselorMental Health Counselor
Required CredentialsCertification in crisis intervention, state licensure often requiredState licensure, master's degree in counseling or related field
Work EnvironmentHospitals, emergency rooms, urgent care centersClinics, private practices, community health centers
Employer & IndustryHealthcare facilities, hospitalsHealthcare, mental health services, private practices
Common Search & ComparisonEmergency Department Crisis Counselor vs Mental Health Counselor

Emergency Department Crisis Counselors focus on immediate crisis intervention within hospital settings, providing urgent emotional support. Mental Health Counselors typically work in outpatient or community settings, offering ongoing therapy. While both roles require mental health training and licensure, ED Crisis Counselors specialize in acute situations, making their roles distinct in emergency healthcare environments.

What are popular job titles related to Emergency Department Crisis Counselor jobs in Tampa, FL? For Emergency Department Crisis Counselor jobs in Tampa, FL, the most frequently searched job titles are:
What job categories do people searching Emergency Department Crisis Counselor jobs in Tampa, FL look for? The top searched job categories for Emergency Department Crisis Counselor jobs in Tampa, FL are:
What cities near Tampa, FL are hiring for Emergency Department Crisis Counselor jobs? Cities near Tampa, FL with the most Emergency Department Crisis Counselor job openings:
Emergency Department Crisis Counselor jobs near you
Infographic showing various Emergency Department Crisis Counselor job openings in Tampa, FL as of May 2026, with employment types broken down into 2% Internship, 1% As Needed, 62% Full Time, 20% Part Time, 10% Temporary, and 5% Contract. Highlights an 100% Physical job distribution, with an average salary of $47,000 per year, or $22.6 per hour.
Crisis Hotline Counselor (Bilingual)

Crisis Hotline Counselor (Bilingual)

AppCast

Tampa, FL • Hybrid

$22.50/hr

Full-time

Posted yesterday

Job description

Job Overview – Crisis Hotline Counselor (Bilingual) Compensation: $22.50/hour Location: Miami, FL Schedule: Sunday to Thursday, 12 PM – 9 PM or 2 PM – 11 PM (Hybrid Evening Shift) TAG MedStaffing is urgently hiring a Crisis Hotline Counselor (Bilingual) in Miami, FL for our client, supporting behavioral health crisis response for individuals experiencing emotional distress or mental health crises. In this hybrid role, you will provide crisis counseling, suicide intervention, and resource referrals while documenting calls in case management systems. Bilingual in Spanish or Creole is required.

Responsibilities as the Crisis Hotline Counselor (Bilingual): Crisis Counseling & Intervention: Provide crisis counseling and suicide intervention through hotline services for individuals experiencing emotional distress or behavioral health crises. Resource Referral & Support: Connect callers with appropriate behavioral health services, social resources, and community support organizations. Crisis Protocol Adherence: Follow established crisis response protocols and escalation procedures to support high-risk or emergency situations.

Call Documentation & Data Entry: Accurately document call details and case notes in case management systems while ensuring timely recordkeeping. Confidentiality & Compliance: Maintain strict adherence to confidentiality, privacy standards, and HIPAA regulations while handling sensitive information. Qualifications for the Crisis Hotline Counselor (Bilingual): Language Requirement: Bilingual in Spanish or Creole is required.

Education: Bachelor's degree in Social Work, Psychology, Human Services, or a related behavioral health field is required. Experience: 1–2+ years of experience in crisis counseling, behavioral health services, hotline support, or social services required. Industry Knowledge: Familiarity with crisis intervention techniques, suicide prevention practices, and behavioral health referral processes is preferred.

Technical Skills: Proficiency using computers and software applications including call management systems, databases, and Microsoft Office tools is required. Skills & Attributes: Demonstrates strong active listening, crisis de-escalation, emotional resilience, and the ability to communicate calmly and effectively during high-stress situations. Application Notice: Qualified candidates will be contacted within 2 business days of application.

If an applicant does not meet the above criteria, TAG MedStaffing will keep your resume on file for future opportunities and may contact you for further discussion. ID #48343

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