ZipRecruiter

Log In

1

Embassy Suites Jobs in Puerto Rico (NOW HIRING)

previous page

Showing results 41-57

All JobsEmbassy Suites JobsEmbassy Suites Jobs in Puerto Rico

Embassy Suites information

What is Embassy Suites?

Embassy Suites is a hotel brand owned by Hilton Worldwide, known for offering all-suite accommodations with separate living and sleeping areas. Guests enjoy complimentary amenities such as made-to-order breakfast and evening receptions with drinks and snacks. Embassy Suites hotels are popular with both business and leisure travelers due to their spacious rooms and convenient amenities. The brand is recognized for its consistent service and value across locations.

What are the typical responsibilities and team dynamics for a Front Desk Agent at Embassy Suites?

As a Front Desk Agent at Embassy Suites, you’ll be the first point of contact for guests, handling check-ins, check-outs, and responding to guest inquiries both in person and over the phone. The role involves close collaboration with housekeeping, maintenance, and management to ensure guest satisfaction and smooth operations. You’ll also help resolve guest issues and process payments, all while maintaining a friendly and professional demeanor. This fast-paced environment requires strong communication and multitasking skills, and offers opportunities to learn hospitality operations and advance to supervisory roles over time.

What are the key skills and qualifications needed to thrive as a Front Desk Agent at Embassy Suites, and why are they important?

To thrive as an Embassy Suites Hotel Front Desk Agent, you need customer service expertise, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel reservation systems, property management software (such as OnQ), and basic office equipment is essential. Exceptional interpersonal skills, problem-solving abilities, and a friendly demeanor help you excel in guest interactions. These skills ensure a welcoming guest experience, smooth hotel operations, and positive brand representation.

What is the difference between Embassy Suites vs Hotel Front Desk Agent?

AspectEmbassy SuitesHotel Front Desk Agent
Primary RoleLuxury hotel chain staff providing guest services and hospitalityFrontline staff managing guest check-ins, check-outs, and inquiries
Required CredentialsHigh school diploma, hospitality experience often preferredHigh school diploma, customer service skills
Work EnvironmentUpscale hotel setting, often with amenities and conference facilitiesHotel lobby, front desk area, fast-paced environment
Industry UsageHospitality, hotel chain operationsHospitality, hotel industry

Embassy Suites staff typically work in upscale hotel environments, focusing on guest experience and hospitality services. Hotel Front Desk Agents also work in hotels but may serve a broader range of hotel types, handling guest check-ins, reservations, and inquiries. While both roles require customer service skills, Embassy Suites positions often emphasize luxury service standards, whereas Hotel Front Desk Agents focus on operational efficiency across various hotel settings.

What are the most commonly searched types of Embassy Suites jobs in Puerto Rico?

The most popular types of Embassy Suites jobs in Puerto Rico are:

What job categories do people searching Embassy Suites jobs in Puerto Rico look for?

The top searched job categories for Embassy Suites jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Embassy Suites jobs?

Cities in Puerto Rico with the most Embassy Suites job openings:

Embassy Suites jobs near you
Infographic showing various Embassy Suites job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Restaurant Server FT

Embassy Suites by Hilton San Juan Hotel & Casino

Carolina, PR • On-site

Full-time

Posted 16 days ago

Key responsibilities

  • Receive and deliver guests' food and beverage orders and collect payment.

  • Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.

  • Perform opening and closing procedures, side-work duties, and ensure tables and side stands are kept stocked, tidy, and clean.

Job description

Compensation TypeHourlyHighgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Isla Verde Beach is two blocks away, and we've got a reserved area with chairs and umbrellas. Relax right here in our resort-style pool, featuring a waterfall and foliage. The airport is about five minutes away. Enjoy free cooked-to-order breakfast, and have a drink at our complimentary Evening Reception.

Overview

The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.

Responsibilities
  • Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
  • Have a thorough knowledge of menus and current specials in applicable outlets.
  • Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
  • Pre-bus all tables removing soiled dishes after each course.
  • Be familiar with the operation of the P.O.S system.
  • Perform cashiering functions by closing checks and preparing end of shift paperwork.
  • Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
  • Ensure that tables and side stands are kept stocked, tidy and clean.
  • Keep all beverages at least full (coffee, tea, soda, water, and lemonade).
  • Breakdown trays of soiled dishes and linen in the dishroom according to established standards.
  • Consistently upsell food, beverage and promotional items to guests.
  • Receive and deliver food and beverage orders and collect payment.
  • Ensure overall guest satisfaction.
Qualifications
  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Flexible and long hours sometimes required.
  • Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to maneuver throughout the dining area while carrying full trays of food & beverages. 
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Perform other duties as requested by management.
  • Maintain a friendly and warm demeanor at all times.
Employment Type: FULL_TIME

Apply