Job Type
Full-time
Description
Job Description- At TBC Hotels, we believe hospitality has the power to change lives, in small ways and large, one good experience at a time. Our people are at the heart of that mission. If you bring passion for service, strong leadership, and a commitment to excellence, we'd love to meet you.
The Barista position is responsible for creating high-quality coffee and beverage experiences while delivering warm, attentive service to every guest. This role plays a key part in activating the cafรฉ or lobby environment, maintaining a clean and welcoming space, and ensuring consistent product quality and efficiency during both peak and off-peak hours. You must have strong customer service skills with a friendly, outgoing, and professional demeanor.
โข Ability to work efficiently in a fast-paced environment while maintaining attention to detail
โข Basic knowledge of coffee and espresso beverages, or willingness to learn quickly
โข Comfort operating cafรฉ equipment and learning new systems and technology
โข Reliable, punctual, and able to work a flexible schedule, including early mornings, weekends, and holidays
โข Clear and effective communication skills
โข Strong organizational skills and ability to multitask
Requirements
โข Prepare and serve hot and cold beverages, including espresso drinks, brewed coffee, tea, and specialty cafรฉ items according to recipes and presentation standards
โข Greet guests, answer menu questions, and provide recommendations in a friendly and knowledgeable manner
โข Operate espresso machines, grinders, brewers, blenders, and other cafรฉ equipment safely and correctly
โข Maintain cleanliness and organization of counters, equipment, condiment stations, and guest seating areas
โข Follow all food safety, sanitation, and cash-handling procedures
โข Restock cups, lids, syrups, milks, pastries, and other supplies; communicate low inventory to leadership
โข Accurately enter and process orders using the POS system, handling cash and credit card transactions responsibly
โข Assist with light food preparation and plating of pastries or cafรฉ items as needed
โข Complete opening and closing duties, including setup, breakdown, and end-of-day cleaning
โข Work collaboratively with team members and other departments to ensure a seamless guest experience