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Email Support Remote Intern Jobs in Virginia (NOW HIRING)

Oxley Enterprises, Inc.

Business Intern (Remote)

Stafford, VA · Remote

$15.75 - $19.75/hr

Supports salary surveys * Supports human resources initiatives Recruiting * Supports recruiting ... Full name, Email address, Best number to reach you (optional) We participate in the E-Verify ...

ncmec

$13.25 - $17.75/hr

Collaborate with web, design, communications and content teams to support the launch and ... Remote with the option to come into the office as needed. The Web Content Intern will coordinate ...

Symmetry

$15 - $20/hr

In this role, you'll support our marketing team by creating visually arresting images and videos ... Create eye-catching visual content for social media, website, email campaigns, and marketing ...

InSource Solutions

Marketing Intern

Richmond, VA · On-site +1

$14.75 - $19.75/hr

Description Marketing Intern Location Atlanta, GA • Baltimore, MD • Davidson, NC • Remote ... support future career growth. * Flexible work environment with opportunities for remote ...

HB Travels

Remote Support Specialist

Virginia Beach, VA · Remote

Respond to customer inquiries via phone, email, and online communication platforms * Provide timely ... support, or the travel industry is helpful but not required Why Join Our Team? * 100% remote work ...

FlowFox

Remote Customer Support Specialist

Arlington, VA · Remote

$17 - $23/hr

Remote Customer Support Specialist Hybrid Part time Arlington, Virginia, United States Description ... Respond to customer emails and chats. * Support distribution-related inquiries. * Provide order and ...

CGI Inc.

Remote Support Technician, Journeyman

Arlington, VA · On-site +1

$43K - $54K/yr

Provide support via phone, email, chat, or remote desktop software. • User Guidance: Guide users through troubleshooting steps and solutions, often using remote support tools. • System ...

ihs

Digital Marketing Intern (Remote)

Arlington, VA · Remote

$20/hr

Job Summary The Digital Marketing Intern supports the Communications and Marketing team in executing day-to-day digital marketing activities across social media publishing, paid digital advertising ...

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Email Support Remote Intern information

What are some common challenges faced by Email Support Remote Interns, and how can they overcome them?

Email Support Remote Interns often encounter challenges such as managing a high volume of customer inquiries, maintaining clear communication without face-to-face interaction, and adapting to different customer needs. To overcome these, it's important to develop strong organizational skills, use templates for efficiency while personalizing responses, and proactively seek feedback from supervisors or more experienced team members. Building familiarity with the company's products and services also helps interns provide accurate and timely support, ensuring a positive customer experience.

What does an Email Support Remote Intern do?

An Email Support Remote Intern assists a company by responding to customer inquiries and resolving issues via email. Their main responsibilities include answering questions, providing information about products or services, troubleshooting problems, and escalating complex issues to senior team members. This role is typically entry-level and allows interns to develop customer service, communication, and problem-solving skills while working from home. Interns often learn about the company's processes and tools, gaining valuable experience for future roles in customer support or related fields.

What are the key skills and qualifications needed to thrive as an Email Support Remote Intern, and why are they important?

To thrive as an Email Support Remote Intern, you need strong written communication skills, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer support platforms like Zendesk, Freshdesk, or Gmail, and basic proficiency in tools like Microsoft Office or Google Workspace are commonly required. Professionalism, problem-solving, and time management are standout soft skills for this role. These capabilities ensure efficient, accurate, and customer-focused email support, contributing to a positive client experience and team productivity.

What is the difference between Email Support Remote Intern vs Customer Service Representative?

AspectEmail Support Remote InternCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; often on-the-job training
Work EnvironmentRemote, online communicationRemote or in-office, phone and email support
Industry UsageCustomer support, tech, e-commerceRetail, telecom, tech, service industries
Search & Comparison IntentEntry-level, internship, remote support rolesCustomer service, support roles, full-time positions

The Email Support Remote Intern typically focuses on assisting customers via email in a remote setting, often as an entry-level internship with training provided. In contrast, a Customer Service Representative may handle multiple communication channels, including phone and email, and can be full-time or part-time. Both roles are essential in customer support but differ mainly in experience level, communication methods, and job scope.

What are popular job titles related to Email Support Remote Intern jobs in Virginia? For Email Support Remote Intern jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Email Support Remote Intern jobs in Virginia look for? The top searched job categories for Email Support Remote Intern jobs in Virginia are:
What cities in Virginia are hiring for Email Support Remote Intern jobs? Cities in Virginia with the most Email Support Remote Intern job openings:
Email Support Remote Intern jobs near you
Infographic showing various Email Support Remote Intern job openings in Virginia as of June 2026, with employment types broken down into 16% As Needed, 37% Full Time, 43% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Business Intern (Remote)

Oxley Enterprises®, Inc.

Stafford, VA • On-site, Remote

Part-time

Posted 5 days ago

Job description

The following states/districts are excluded from this job ad: AK, AZ, CA, CO, CT, DC, FL, GA, HI, ID, IL, IN, KY, LA, ME, MD, MA, MI, MN, MS, MO, NE, NV, NH, NJ, NM, NY, ND, OR, PR, RI, SD, VT, VA, WA, WY
Location: Remote in any United States jurisdiction not excluded from this job advertisement.
Internship Duration: 90 days
Position Description: Oxley Enterprises, Inc.'s (Oxley) intern program is designed to provide college students the opportunity to learn about Oxley and gain meaningful, hands-on work experience in a professional environment. Our program emphasizes developing the next generation's workforce and gives each intern the opportunity to interact with various areas of the company. Our goal is to build a roadmap that leads you to a long, rewarding and challenging career with Oxley. We work with you to determine your desired career path, and the correct steps to get you to your goals. Interns typically represent college students trying to gain related work experience while pursuing an undergraduate degree. Under direct supervision, the Business Intern performs various hands-on tasks and assignments supporting the organization's professional staff across Human Resources, Recruiting, General Business Support, Business Development, and Artificial Intelligence (AI) enablement.
Minimum/General Experience: No prior professional experience required; must be currently pursuing an undergraduate degree as a Junior or Senior (preferred)
Minimum Education: Must be pursuing a Bachelor's Degree in business, information technology or a related field
Essential Skills/Qualifications:
  • Excellent verbal and written communication skills
  • Above average knowledge of Microsoft Office applications (e.g., Outlook, SharePoint, Word, Excel, PowerPoint, Teams)
  • Working knowledge of artificial intelligence (AI) tools and platforms (e.g., ChatGPT, Claude)
  • Ability to conduct research
  • Ability to follow processes and procedures
  • Strong problem-solving and analytical skills
  • Strong attention to detail
  • Strong organizational skills
  • Ability to collaborate and work as part of a team

General Physical Requirements needed to perform the essential functions of this job may vary based on the location of the assignment.
  • Assignment Location - Remote
  • Sedentary Work - Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Typing, communicating, repetitive motions.
  • Close visual acuity to prepare and analyze data, view computer monitors and read. May need to view presentation screens and other visual aids in a virtual setting.
  • Inside environmental conditions with protection from outside elements.

Security: Ability to handle Controlled Unclassified Information (CUI) and Personally Identifiable Information (PII)
  • U.S. Citizenship or Permanent Resident that has lived in the United States for at least 3 years

CUI/PII Consists of an initial and annual review of up to but not limited to:
  • Covers a 10 year period
  • Credit report check
  • Bankruptcy check
  • Written inquiries to previous employers and references listed on the application for employment
  • Law enforcement check including, federal U.S. District court records, terrorist watch lists, FBI, INTERPOL, etc.
  • County and state court records check
  • Education check

Tasks/activities include, but are not limited to:
Human Resources
  • Researches and creates monthly employee engagement emails
  • Assists with the creation of the bi-monthly company newsletter
  • Assists with preparing, sending, and tracking documents using e-signature tools (e.g., SignNow)
  • Assists with annual updates to employee job descriptions
  • Supports salary surveys
  • Supports human resources initiatives

Recruiting
  • Supports recruiting calendaring and interview scheduling
  • Prepares and coordinates recruiting correspondence
  • Assists with the creation of employee job descriptions
  • Assists with the creation of interview screeners and screening questions
  • Assists with preparing, sending, and tracking documents using e-signature tools
  • Collects and enters monthly recruiting metrics data
  • Supports recruiting initiatives

General Business Support
  • Develops, updates, and maintains templates and/or processes
  • Assists with document formatting, organization, and file management
  • Supports quality management and corporate infrastructure activities
  • Provides general administrative support across functional areas as needed

Business Development
  • Performs agency and opportunity research
  • Updates the business development and opportunity pipeline
  • Supports proposal development activities
  • Compiles and organizes keyword and past performance data to support opportunity identification

Artificial Intelligence (AI) Enablement
  • Supports the setup, testing, and refinement of AI tools and platforms for company use
  • Develops and documents prompts, workflows, and best practices for AI-assisted work
  • Creates reusable templates and outputs using AI tools and platforms
  • Assists staff in adopting AI tools and platforms to improve efficiency and quality
  • Documents lessons learned and maintains guidance on responsible AI use

Compensation & Benefits: We comply with federal and state minimum wage law requirements.
Oxley Enterprises®, Inc. is a certified service-disabled veteran-owned (SDVOSB), veteran-owned (VOSB), and woman-owned small business (WOSB) that has 26 years of experience building and delivering quality IT systems and programs. Oxley is ranked in the INC 5000 7 times (2016, 2017, 2018, 2021, 2023, 2024, 2025). Oxley is a 2019 - 2025 Department of Labor HIRE Vets Medallion Award Winner. Oxley is Virginia Values Veterans certified.
All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law.
If you require a reasonable accommodation to apply for a position at Oxley Enterprises, Inc., please send an email to our Human Resources Department at: with the following information:
Subject Line: Accommodation Request
Provide a description of your accommodation request
Include your contact information: Full name, Email address, Best number to reach you (optional)
We participate in the E-Verify program.

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