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Email Support Engineer Jobs (NOW HIRING)

Oracle

Support Engineer

Kansas City, KS · On-site

$23.08 - $45.05/hr

Support Engineer - Oracle Health Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite ... Respond to customer inquiries (technical and non-technical) via phone, email, and messaging ...

Oracle

Support Engineer

Kansas City, MO · On-site

$23.08 - $45.05/hr

Support Engineer - Oracle Health Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite ... Respond to customer inquiries (technical and non-technical) via phone, email, and messaging ...

Disruption

Support Engineer

Boston, MA · On-site

We're looking for a skilled Support Engineer to join our Technical Support team and provide ... Provide Tier 2/3 technical support for enterprise clients via phone, email, and chat * Troubleshoot ...

Disruption

We're looking for a skilled Support Engineer to join our Technical Support team and provide ... Provide Tier 2/3 technical support for enterprise clients via phone, email, and chat * Troubleshoot ...

Oracle

Support Engineer

Kansas City, KS · On-site

$23.08 - $45.05/hr

Support Engineer - Oracle Health Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite ... Respond to customer inquiries (technical and non-technical) via phone, email, and messaging ...

Oracle Corporation

Support Engineer

Kansas City, MO

$23.08 - $45.05/hr

Support Engineer - Oracle Health Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite ... Respond to customer inquiries (technical and non-technical) via phone, email, and messaging ...

Wave Welcome

Cloud Support Engineer

Clinton, MD · On-site

... phone, email, or chat, until they've solved a technical issue. • Properly escalate unresolved ... Engineer, Technical Support Engineer, IT Help Desk Technician, or similar role. • Hands-on ...

Oracle

Support Engineer

Kansas City, MO · On-site

$23.08 - $45.05/hr

Support Engineer - Oracle Health Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite ... Respond to customer inquiries (technical and non-technical) via phone, email, and messaging ...

Oracle Corporation

Support Engineer

Kansas City, KS

$23.08 - $45.05/hr

Support Engineer - Oracle Health Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite ... Respond to customer inquiries (technical and non-technical) via phone, email, and messaging ...

Oracle

Support Engineer

Kansas City, MO · On-site

$23.08 - $45.05/hr

Support Engineer - Oracle Health Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite ... Respond to customer inquiries (technical and non-technical) via phone, email, and messaging ...

Cloaked

Support Engineer

New York, NY · On-site

$120K - $160K/yr

We let anyone generate unlimited identities - masked emails, phone numbers, and payment cards ... The hardest problems need an engineer, and the tools the team relies on need someone to build and ...

Oracle

Support Engineer

Nashville, TN · On-site

$21.20 - $45.05/hr

Support Engineer - Oracle Health Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite ... Respond to customer inquiries (technical and non-technical) via phone, email, and messaging ...

UniFirst

Innovation Support Engineer

Wilmington, MA · On-site

$95K - $114K/yr

Provide timely and professional technical support via email, phone, chat, and remote tools * Assist ... Collaborate with Engineering, Production and IT to escalate and resolve complex or recurring issues

UniFirst

Innovation Support Engineer

Wilmington, MA · On-site

$95K - $114K/yr

Provide timely and professional technical support via email, phone, chat, and remote tools * Assist ... Collaborate with Engineering, Production and IT to escalate and resolve complex or recurring issues

Oracle

Support Engineer

Nashville, TN · Hybrid

$21.20 - $45.05/hr

Support Engineer - Oracle Health Locations: Kansas City, MO | Nashville, TN | Orlando, FL (Onsite ... Respond to customer inquiries (technical and non-technical) via phone, email, and messaging ...

UniFirst

Innovation Support Engineer

Wilmington, MA

$95K - $114K/yr

Provide timely and professional technical support via email, phone, chat, and remote tools * Assist ... Collaborate with Engineering, Production and IT to escalate and resolve complex or recurring issues

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Email Support Engineer information

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How much do email support engineer jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for email support engineer in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

What does an email support engineer do?

An Email Support Engineer is responsible for troubleshooting and resolving issues related to email systems and services. They assist users with problems such as email delivery failures, configuration errors, security concerns, and integration with other tools. Their role often involves diagnosing server or client-side issues, implementing solutions, and ensuring the smooth operation of email platforms for businesses. They may also provide guidance on best practices for email security and efficiency.

What are the key skills and qualifications needed to thrive as an email support engineer?

To thrive as an Email Support Engineer, you need a solid understanding of email protocols (SMTP, IMAP, POP3), troubleshooting, and a background in IT or computer science. Familiarity with email systems like Microsoft Exchange, Gmail, ticketing platforms, and relevant certifications such as CompTIA A+ or Microsoft certifications are commonly required. Strong problem-solving abilities, patience, and clear written communication make someone excel in this role. These skills ensure efficient resolution of complex email issues, high customer satisfaction, and reliable email system performance.

What are some common challenges faced by email support engineers, and how can they effectively address them?

Email Support Engineers often encounter challenges such as diagnosing complex email delivery issues, dealing with spam filtering, and ensuring secure transmission of messages. They must stay updated on evolving email protocols and security standards, as well as troubleshoot problems across various platforms and client configurations. Effective communication with both technical and non-technical stakeholders is key, as is a proactive approach to monitoring email systems and implementing preventative measures. Building a strong foundation in networking, security, and customer service will help tackle these challenges successfully.

What cities are hiring for Email Support Engineer jobs?

Cities with the most Email Support Engineer job openings:

What states have the most Email Support Engineer jobs?

States with the most job openings for Email Support Engineer jobs include:

What are popular job titles related to Email Support Engineer jobs?

For Email Support Engineer jobs, the most frequently searched job titles are:

Product Support Engineer- Building Services

La Crosse, WI • On-site

Trane Technologies plc
Industrial Machinery Manufacturing • 10K+ employees
Learn more about Trane Technologies plcexternal

Full-time

Medical, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Trane Technologies rating

8.0

Company rating: 8.0 out of 10

Based on 305 frontline employees who took The Breakroom Quiz

Job description

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
Learn about our benefits designed for you to Thrive at work and at home.
We boldly go.
Where is the work:
Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.
This is an on-site position, and the office location will be determined based on workspace availability. Final location will be determined during the recruiting process.
This Product Support Engineer- Building Services role provides in-depth technical and strategic sales support for Trane's industry-leading chiller portfolio, executes marketing communication that promotes sustainability, efficiency, and reliability in HVAC systems, and advises how products and services can be used in the electrification/decarbonization of HVAC systems to improve energy efficiency levels.
What you will do:
  • Provide technical and marketing/sales support to the service sales field organization through phone/email support, direct customer interaction, special product selection/pricing/quotation activity, new product development, marketing content, and customer factory visits.
  • Travel to sales offices, corporate events, and customer sites in support of Trane Service, including formal presentations, sales discussions, and supporting tradeshows.
  • Establish product lines' "selling story." Ensure that the service sales support department, appropriate business unit functional areas, and field sales force are familiar with the "selling story."
  • Understanding competitors' products and strategies and effectively communicate this information with the field, department, and other functional areas.
  • Participate in creative thinking, team decision-making and problem solving with cross-functional teams
  • Price projects and assist in bid strategies.
  • Provide marketing/technical/systems/applications support to peers, the sales field organization and external customers.
  • Participate/lead in projects that relate to new product development, developing marketing/promotional/technical content, and improving sales tools
  • Support a professional field and customer focused environment, with measurements in place to track performance and improve the process.
  • Assist the service sales field organization with configuring equipment and developing software requirements that improve the software's capabilities.
  • Train new service sales engineers that participate in the Trane Graduate Training Program

What you will bring:
  • Bachelor's degree in engineering or relevant industry work experience is required.
  • 2+ years of engineering related work experience is preferred.
  • Excellent oral and written communication skills required.
  • Ability to travel independently up to 10% of the time required.

Essential Skills or Knowledge:
  • Tactfulness and assertiveness; must be effective and clear decision-maker under pressure situations; able to communicate effectively with field (customers, estimators and account managers) and internal customers.
  • Aggressive, success-oriented, self-starter and able to manage time and priorities in order to meet specific goals and objectives.
  • Highly developed and demonstrated interpersonal and communication skills and team-player skills required.
  • PC and end user computer use (Excel, Word, Power Point, Cloud-based Selection Software).

Annual Base Salary Range or Hourly Base Pay Range:
$75,700.00 - $135,834.99
Compensation Type:
Salary
Incentive Eligible:
No
Sales Commission Eligible:
No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:
  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
  • Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
  • Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.
Safety Sensitive Role:
No
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

What Trane Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Trane Technologies logo

About Trane Technologies

Sourced by ZipRecruiter

At Trane Technologies and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.

Industry

Industrial machinery manufacturing and machinery manufacturing

Company size

10,000+ Employees

Headquarters location

Davidson, NC, US

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