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Email Operations Manager Jobs in Washington (NOW HIRING)

ActioNet

Enterprise Operations Manager

Vienna, VA

ActioNet has an opportunity for an Enterprise Operations Manager requiring a Public Trust clearance ... You will train and mentor staff responsible for phone and in-person support to users in e-mail ...

CloudHQ LLC

Electrical Operations Manager

Ashburn, VA · On-site

What the Role Entails The Electrical Operations Manager, reporting to the Vice President of ... Ability and willingness to respond to emails after hours in the event of an emergency What We Offer ...

CloudHQ LLC

Electrical Operations Manager

Ashburn, VA · On-site

What the Role Entails The Electrical Operations Manager, reporting to the Vice President of ... Ability and willingness to respond to emails after hours in the event of an emergency What We Offer ...

CloudHQ LLC

Electrical Operations Manager

Ashburn, VA · On-site

What the Role Entails The Electrical Operations Manager, reporting to the Vice President of ... Ability and willingness to respond to emails after hours in the event of an emergency What We Offer ...

kgs

Business Operations Manager

Arlington, VA · Hybrid

... Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request ... Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we ...

ActioNet

Enterprise Operations Manager

Vienna, VA

Description ActioNet has an opportunity for an Enterprise Operations Manager requiring a Public ... You will train and mentor staff responsible for phone and in-person support to users in e-mail ...

Eliassen Group

SOC/NOC Operations Manager

Washington, DC · Remote

$78 - $88/hr

Manage and coordinate analyst shifts to ensure continuous coverage and operational readiness ... You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( noreply ...

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Showing results 21-40

All JobsEmail Operations JobsEmail Operations Manager JobsEmail Operations Manager Jobs in Washington

Email Operations Manager information

See Washington salary details

$91.2K

$107.5K

$121.8K

How much do email operations manager jobs pay per year?

As of Jul 25, 2026, the average yearly pay for email operations manager in Washington is $107,458.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,700.00 and $115,500.00 per year, depending on experience, location, and employer.

What qualifications do I need to be an operations manager?

To become an operations manager, candidates typically need a bachelor's degree in business administration, management, or a related field. Relevant experience in management, strong leadership skills, and proficiency with operational tools or software are also important qualifications.

What is the difference between Email Operations Manager vs Email Marketing Specialist?

AspectEmail Operations ManagerEmail Marketing Specialist
Required CredentialsBachelor's degree in marketing, communications, or related field; experience with email platformsBachelor's degree; certifications like HubSpot Email Marketing or Mailchimp
Work EnvironmentOversees email systems, manages teams, ensures technical performanceCreates campaigns, analyzes metrics, designs email content
Employer & Industry UsageUsed in companies with large email infrastructures, tech, and e-commerceCommon in marketing agencies, retail, and B2C brands

The Email Operations Manager focuses on managing email systems, technical performance, and team coordination, while the Email Marketing Specialist concentrates on campaign creation, content, and engagement metrics. Both roles require email platform knowledge but differ in scope and responsibilities.

How much is the salary of an operations manager?

The salary of an Email Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, location, and company size. Professionals with specialized skills in email marketing tools and data analysis may earn higher compensation.

Who is higher, GM or operations manager?

In most organizational structures, a General Manager (GM) is higher than an Operations Manager, overseeing multiple departments or the entire business unit, while an Operations Manager typically focuses on managing daily operations within a specific area. The hierarchy can vary by company, but generally, the GM holds a senior leadership position with broader responsibilities.

What are Email Operations Managers?

Email Operations Managers are professionals responsible for overseeing the planning, execution, and optimization of an organization's email marketing and communication strategies. They manage email campaigns, monitor deliverability, ensure compliance with regulations, and analyze performance metrics to improve engagement. Additionally, they often coordinate with marketing, IT, and sales teams to ensure that email communications align with broader business objectives.

What are the key skills and qualifications needed to thrive as an Email Operations Manager, and why are they important?

To thrive as an Email Operations Manager, you need a strong background in email marketing strategy, campaign management, and data analysis, typically supported by experience in digital marketing or a related field. Expertise in email marketing platforms (such as Salesforce Marketing Cloud, Mailchimp, or HubSpot), analytics tools, and deliverability best practices is crucial. Strong project management, communication, and problem-solving skills distinguish top performers in this role. These abilities are important because they ensure effective campaign execution, high deliverability rates, and measurable ROI for organizational marketing initiatives.

How does an Email Operations Manager typically collaborate with other departments to ensure campaign success?

An Email Operations Manager works closely with marketing, sales, IT, and creative teams to coordinate and execute email campaigns. This collaboration involves aligning messaging with broader marketing strategies, ensuring technical compatibility with CRM and automation tools, and adhering to brand guidelines. Regular communication and cross-functional meetings help the manager address challenges like data integration, deliverability, and compliance, ensuring campaigns launch smoothly and meet performance goals.

What is the highest salary for an operations manager?

The highest salaries for an Email Operations Manager or similar operations management roles can reach over $120,000 annually, especially in large organizations or with extensive experience and specialized skills such as marketing automation tools or data analysis. Compensation varies based on industry, location, and level of responsibility.
What are popular job titles related to Email Operations Manager jobs in Washington? For Email Operations Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Email Operations Manager jobs in Washington look for? The top searched job categories for Email Operations Manager jobs in Washington are:
What cities in Washington are hiring for Email Operations Manager jobs? Cities in Washington with the most Email Operations Manager job openings:
Email Operations Manager jobs near you
Operations Manager / Project Manager II

Operations Manager / Project Manager II

Aretec Inc

Ashburn, VA • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Operations Manager / Project Manager II

CBP Technology Service Desk (TSD)

Location: Remote

Employment Type: Full‑time

Clearance Requirement: CBP Background Investigation (Unclassified)

About Aretec

At Aretec, Inc., we are catalysts for change within the federal government landscape. We specialize in advanced analytics, cybersecurity, data‑driven operations, and business optimization, helping federal agencies achieve their most critical missions. As a trusted prime contractor, Aretec delivers innovative, compliant, and high‑impact solutions that make a real difference.

Position Summary

Aretec is seeking an Operations Manager / Project Manager II to provide day‑to‑day operational leadership for the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role supports a large‑scale, multi‑site service desk operating across Ashburn, VA; Orlando, FL; and San Antonio, TX and works closely with the Program Manager to ensure consistent performance, staffing coverage, and service quality across all locations. The ideal candidate is a hands‑on operations leader with strong service desk supervisory experience and a customer‑focused mindset.

What You'll Do

  • Serve as the day‑to‑day operations manager for CBP TSD operations across all supported locations.
  • Continuously monitor call, chat, email, and ticket workflows and adjust staffing and assignments to mitigate impacts from volume spikes or staffing shortages.
  • Ensure appropriate supervisory coverage across all shifts and locations.
  • Identify and promptly report operational events, such as increased volumes or extended wait times, to the Government.
  • Produce after‑action reports for operational events, including root cause analysis, mitigation actions taken, and recommendations for improvement.
  • Ensure all work performed by contract personnel complies with established CBP TSD processes and procedures.
  • Support the preparation and delivery of daily CIO reports, daily metrics briefings, and weekly performance reports.
  • Support the Program Manager in all program management and operational oversight activities.
  • Manage onboarding and offboarding of contract staff in compliance with CBP policies and procedures.

Required Qualifications

  • Minimum 3 years of supervisory experience in an IT service desk or technical support environment.
  • Highly customer‑focused, responsive, reliable, and detail‑oriented.
  • Strong managerial, communication, organizational, and problem‑solving skills.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

Preferred Qualifications

  • ITIL v4 Foundation certification.
  • HDI Support Center Manager (SCM) certification.
  • Experience supporting 24x7 IT service desk operations.
  • Prior CBP or DHS experience.
  • Experience with ServiceNow and Amazon Connect.