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Email Only Customer Service Jobs in Texas (NOW HIRING)

Customer Service Specialist

Dallas, TX ยท On-site

$17 - $22.25/hr

... email and telephoneRequirements: Great communication skills - both written and verbalReliable ... Commission + Bonuses + IncentivesSerious applicants only. You will be contacted to schedule an ...

This position's payrate is $23.00/hr and will be working only Friday, Saturday and Sunday from 6 ... Processes orders for material or merchandise received by mail, fax, e-mail, EDI or telephone from ...

This position's payrate is $23.00/hr and will be working only Friday, Saturday and Sunday from 6 ... Processes orders for material or merchandise received by mail, fax, e-mail, EDI or telephone from ...

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Provide phone, email, and face-to-face customer support * Handle orders from initial lead through ... Experience working with wholesale or trade-only customers * Experience in a high-volume fulfillment ...

Accountable for ensuring that the customer service operation runs smoothly, and for guiding and ... Only requests for accommodation in the application process will be returned from this email address.

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CUstomer Service

San Antonio, TX ยท On-site

$15/hr

Assisting customer over the phone, email and text message. Scheduling service, repairs, ecommerce orders. Company Description Family owned furniture retailer.

Customer Service

New Caney, TX ยท On-site

$13.50 - $18.50/hr

EMAIL ADDRESS: lindasteven913@yahoo.com We are seeking a bright, articulate individual with excellent written and oral communication skills to assist our customers with their concerns.

EMAIL ADDRESS: lindasteven913@yahoo.com We are seeking a bright, articulate individual with excellent written and oral communication skills to assist our customers with their concerns.

Customer Service

Pasadena, TX ยท On-site

$14.75 - $20/hr

... Customer Service Representative to their team for 1 Month. This is a great opportunity to gain ... email: * Ariel Brock at abrock@meador.com * Diana Ortiz at dortiz@meador.com

GritR Sports is looking for a customer service representative to join our team in our North ... Manage inbound customer communications - Answer incoming calls and emails to address customer ...

Showing results 21-40

Email Only Customer Service information

What is an email only customer service representative?

Email Only Customer Service representatives are professionals who handle customer inquiries, complaints, and support requests solely through email communication. Their responsibilities include responding to customer emails, resolving issues, providing product or service information, and ensuring customer satisfaction. This role requires strong written communication skills, attention to detail, and the ability to manage multiple conversations efficiently. Email-only support is often used by companies to provide clear, documented communication and to handle customer requests outside of live chat or phone support.

What are the key skills and qualifications needed to thrive as an email only customer service representative?

To excel as an Email Only Customer Service Representative, you need strong written communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and email platforms like Outlook or Gmail is commonly required. Attention to detail, patience, and time management are valuable soft skills that help you deliver clear and efficient support. These skills ensure accurate, prompt, and professional assistance, leading to improved customer satisfaction and operational efficiency.

What are some common challenges faced in an email only customer service role, and how can they be managed effectively?

A common challenge in an Email Only Customer Service role is managing a high volume of messages while ensuring each response is personalized and accurate. Without verbal cues, it can be harder to gauge customer emotions or clarify misunderstandings quickly, so clear written communication and attention to detail are essential. Setting up templates for frequent inquiries, utilizing ticketing systems for efficient workflow, and collaborating with team members for complex cases can help manage these challenges effectively. Regular training in written communication and product knowledge also supports consistent, high-quality service.

What is the difference between Email Only Customer Service vs Chat Customer Service?

AspectEmail Only Customer ServiceChat Customer Service
Communication MethodPrimarily via email, asynchronousReal-time messaging via chat
Work EnvironmentTypically desk-based, independentOften live chat platforms, multitasking
Required SkillsWritten communication, patienceQuick typing, multitasking
Common UsageCustomer support, technical assistanceImmediate support, sales inquiries

Both roles involve assisting customers, but Email Only Customer Service focuses on written, asynchronous communication, while Chat Customer Service provides real-time support. The choice depends on whether quick, live interactions or detailed, documented responses are preferred.

What cities in Texas are hiring for Email Only Customer Service jobs?

Cities in Texas with the most Email Only Customer Service job openings:

Infographic showing various Email Only Customer Service job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Specialist

A To Z Recruiting

Dallas, TX โ€ข On-site

$17 - $22.25/hr

Full-time, Part-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Telecommute Marketing PositionSeeking enthusiastic, motivated individuals for our Marketing Department. If you are hard-working, enthusiastic and have a good attitude, then a telecommute position with our billion dollar Health and Wellness wholesale manufacturing company is for you.

What we offer:

Part-time and full-time schedulesOpportunities for AdvancementAttractive Compensation PackageFlexible schedulesTelecommuting OptionResponsibilities include: Assisting customers with questions and concernsSetting up customer accountsCustomer follow-up via email and telephoneRequirements: Great communication skills - both written and verbalReliable computer with high-speed internetLong-distance telephone service with 3-way calling abilityThe desire to help othersAbility to multi-taskAbility to work independently without supervisionBasic computer skills including Microsoft OfficeCompensation: Commission + Bonuses + IncentivesSerious applicants only. You will be contacted to schedule an interview.