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Email Management Jobs in Quebec (NOW HIRING)

E-mail & CRM Specialist

Laval, QC · On-site

CA$33 - CA$36/hr

Monitor deliverability of emails. * Support with building and managing customer segments to feed campaigns, journeys and digital audiences. * Support with building, managing and optimization of ...

E-mail & CRM Specialist

Laval, QC · On-site

CA$33 - CA$36/hr

Monitor deliverability of emails. * Support with building and managing customer segments to feed campaigns, journeys and digital audiences. * Support with building, managing and optimization of ...

$140 - $190/hr

Director, Email Deliverability Postscript is the AI messaging platform trusted by 20,000+ Shopify ... Design and manage IP and domain warming programs that get new senders to volume quickly and safely.

Coordinate complex calendar and email management, time recording, and research tasks, using Microsoft's suite of efficiency tools, intelligent assistants, automation, and AI-enabled tools to optimize ...

New

Manage more complex email cases * Handle regular phone support 3) Client Support Specialist (Level 2) (12+ months) * Handle complex and more technical client issues via email * Manage phone support

En tant que superviseur des operations, tu possedes une solide experience en gestion d'equipe et en gestion de contrats ? Tu as le sens de l'organisation et sais mener des projets a bien ? Si tu ...

Professional Communication - strong written and oral communication skills, and professional email etiquette. * Organizational Strengths - Excellent time management and prioritization skills to ...

New

Owned-channel campaign development (portal, Slack, email) You are accountable for turning customer ... and account management motion * Gather field feedback from CSMs and AMs to refine targeting ...

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Email Management information

What is email management?

An Email Management job involves organizing, responding to, and maintaining email communications efficiently. Responsibilities typically include filtering emails, responding to inquiries, flagging important messages, unsubscribing from spam, and categorizing emails for easy retrieval. Professionals in this role help businesses and individuals stay on top of their email workflows, ensuring efficiency and timely responses. Strong organizational skills, attention to detail, and proficiency with email platforms are essential for success in this role.

What are the key skills and qualifications needed for email management?

To thrive in Email Management, you should have strong organizational skills, attention to detail, and experience with digital communication platforms or customer relationship management (CRM) systems. Familiarity with tools such as Microsoft Outlook, Gmail, MailChimp, or scheduling and automation software is typically required. Excellent time management, written communication, and discretion when handling sensitive correspondence are standout soft skills. These abilities are crucial for ensuring timely responses, maintaining an efficient workflow, and upholding professional standards in business communications.

What are some common challenges faced in email management?

A common challenge in Email Management roles is maintaining organization and prioritization when handling high volumes of incoming and outgoing messages. Juggling multiple tasks—such as sorting, responding, delegating, and archiving emails—requires consistent attention to detail and the ability to quickly identify urgent or sensitive communications. Professionals in this position also need to stay updated on best practices for spam reduction, data privacy, and email etiquette. Success often comes from proactively creating systems and templates that streamline workflows while ensuring important communications never slip through the cracks. If you enjoy problem-solving and optimizing processes, this role offers excellent opportunities to improve organizational efficiency and develop transferable administrative skills.

What does email management do?

Email management involves organizing, prioritizing, and responding to emails to ensure efficient communication. Professionals in this role often use email clients and tools to filter messages, schedule responses, and maintain inbox organization, supporting effective workflow and time management.

What job categories do people searching Email Management jobs in Quebec look for?

The top searched job categories for Email Management jobs in Quebec are:

Infographic showing various Email Management job openings in Quebec as of August 2026, with employment types broken down into 77% Full Time, and 23% Contract. Highlights an 89% In-person, and 11% Remote job distribution.

E-mail & CRM Specialist

Ardene

Laval, QC • On-site

CA$33 - CA$36/hr

Full-time

Posted 21 days ago


Key responsibilities

  • Build, test, schedule, and monitor email marketing campaigns within the ESP, ensuring proper rendering across platforms.

  • Create and monitor push notifications, SMS/MMS, in-app notifications, and app inbox campaigns within the ESP.

  • Report on and analyze the performance of CRM channels and campaigns, and support the optimization of engagement and revenue strategies.


Job description

Location Details: Head Quarters

PostalCode: H7X 4G8

Category: Corporate

Requisition Number: 21491-CRM-08-13

Date Opened: August 13, 2026

Number of Openings: 1

Job Type: Permanent

Pay Class: Full Time

Education: Bachelor's Degree

Career Level: Mid-Level

Who We Are:

Hey, we're Ardene!

We're the ultimate destination in North America and beyond for head-to-toe apparel, footwear, and accessories - all at the best prices. In 1982, we started as an accessories and jewelry retailer. Today, we're on a whole new level, with 250+ stores in Canada, the USA and internationally - not to mention ardene.com and our app!

We believe that fashion shouldn't be exclusive or intimidating - it should be celebrated with youthful confidence and fearless enthusiasm. Our journey is ongoing in this new era of retail, as we focus more than ever before on customer experience and sustainable practices.

We also take employee wellbeing and personal growth to heart. Our teams focus on driving initiatives in the area of mental health, diversity & inclusion, engagement and recognition. This includes our many mindfulness programs too, so our teams can create meaningful connections, lead with intention and kindness, and be their best selves at work and in their lives.

Want to learn more about Life at Ardene? Check out our careers site for the latest updates & read one-on-one personal interviews with team members from across Ardene.

https://ardenecorporate.com/life-at-ardene

Description:

WHO YOU ARE:

You have strong technical skills, are analytical, detail oriented, creative, energetic, confident and a quick learner.  A key player on our growing and dynamic CRM/Loyalty team, you will report to the Director, Loyalty, CRM & Consumer Insights.  You will work with and help evolve our CRM channels to deliver a best-in-class communication strategy.  Responsibilities and tasks include the following:

  • Build, QA, send tests, schedule, and monitor email marketing campaigns within our ESP.  Ensure campaigns render well in the most common platforms, including mobile.
  • Create and monitor push notifications, SMS/MMS, in app notifications and app inbox campaigns within our ESP. 
  • Incorporate dynamic segmentation and personalization within all CRM channels & campaigns to optimize omni-channel revenue and engagement.
  • Report & analyse the performance of CRM channels, campaigns and database evolution.  Prepare recommendations to optimize engagement and revenue. Support with building dashboards and reports.
  • Perform multivariate and A/B tests, analyze results and use insights to optimize existing and future campaigns.
  • Work with marketing and ecommerce teams to improve email templates.
  • Monitor industry best practices, and collaborate with cross functional teams to deliver best in class campaigns.
  • Monitor deliverability of emails.
  • Support with building and managing customer segments to feed campaigns, journeys and digital audiences.
  • Support with building, managing and optimization of customer journeys to evolve towards a more personalized communication strategy.
  • Monitor subscriber database and participate in acquisition initiatives to drive growth and strategies to reduce churn/unsubscribes.   
  • Troubleshoot any problems with our campaigns and within our ESP (open and follow up on tickets when necessary).
  • Participate in CRM projects to launch new features, channels, and technologies to ensure we communicate with our customers in the most relevant, efficient and personalized way.
  • Support / back-up within the CRM and global e-commerce team when necessary.
  • Other projects and tasks as required.

WHAT YOU'LL NEED:

  • Degree in Business, Marketing or related field of study
  • 2-3 years experience using an Email Software Provider
  • Salesforce Marketing Cloud experience an asset, Braze experience an asset
  • Proficiency with tracking campaign engagement in GA4
  • Strong knowledge of excel
  • Knowledge of html & CSS an asset
  • Power BI & SQL experience an asset
  • Strong attention to detail and a team player, solid analytical skills and technical skills, and a quick learner
  • Understand industry best practices related to email, SMS and push notifications to build best-in-class communication
  • Bilingualism (English and French)

The expected hourly wage range for this role is between $33 - $36

GROW WITH US!

We're pretty proud to say that everything we do starts with our people - whether it's in-store or at the head office. From sales associates and store leadership; dedicated in-house apparel and design teams; marketing, brand, and digital experts; stylists, photographers, and graphic designers; all the way to store concept and operations. We do it all. Ardene is truly a creative hub that is second to none.

Be part of a fun, dynamic and energetic team! Join our team and begin your career at one of North America's top retail chains!

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual's race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other characteristic protected by applicable laws. Accommodations for people with disabilities are available upon request for candidates taking part in all aspects of the selection process. Selection decisions are solely based on job-related factors.