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Email Customer Support Jobs in Remote, OR (NOW HIRING)

Footprint Solutions

Part Time Merchandiser

Coos Bay, OR

$15.25/hr

... in-store support services. We help retailers keep their stores organized, stocked, and customer ... Strong communication and interpersonal skills including text and/or email * Ability to work in an ...

Footprint Solutions

Part Time Merchandiser

Glendale, OR

$15.25/hr

... in-store support services. We help retailers keep their stores organized, stocked, and customer ... Strong communication and interpersonal skills including text and/or email * Ability to work in an ...

Footprint Solutions

Part Time Merchandiser

Bandon, OR

$15.25/hr

... in-store support services. We help retailers keep their stores organized, stocked, and customer ... Strong communication and interpersonal skills including text and/or email * Ability to work in an ...

O'Reilly Auto Parts

Parts Specialist

Winston, OR · On-site

$17.50 - $23.75/hr

... customers with a high level of service. This position will also support store management in the ... email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested ...

O'Reilly Auto Parts

Parts Specialist

North Bend, OR · On-site

$16.75 - $22.50/hr

... customers with a high level of service. This position will also support store management in the ... email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested ...

Evergreen Family Medicine

Referral Clerk

Roseburg, OR · On-site

$16.50 - $21/hr

Communicates effectively and professionally with coworkers, managers and patients via phone, email ... Customer Service:Advocates for patients by ensuring accurate documentation, communication, and ...

Michaels Stores

Party & Event Host

Roseburg, OR · On-site

$11.25 - $15.25/hr

Deliver friendly customer service by helping customers shop at our store and find what they're ... Complete administrative tasks such as answering emails, making phone calls, and completing ...

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All JobsEmail Customer Support JobsEmail Customer Support Jobs in Remote, OR

Email Customer Support information

See Remote, OR salary details

$10

$23

$57

How much do email customer support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for email customer support in Remote, OR is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.39 per hour, depending on experience, location, and employer.

What is the difference between Email Customer Support vs Live Chat Customer Support?

AspectEmail Customer SupportLive Chat Customer Support
Communication MethodAsynchronous written communication via emailReal-time written communication via live chat
Response TimeTypically slower, hours to daysImmediate or within minutes
Work EnvironmentMostly remote, independentRemote or on-site, often multitasking
Required SkillsStrong written communication, patienceFast typing, multitasking, quick problem-solving

Both roles involve assisting customers through written communication, but Email Customer Support focuses on detailed, asynchronous responses, while Live Chat Customer Support emphasizes quick, real-time interactions. The choice depends on whether you prefer thoughtful, documented replies or immediate customer engagement.

What is an email customer support representative?

Email customer support representatives are professionals who assist customers by responding to inquiries, resolving issues, and providing information through email communication. They handle a variety of customer concerns, such as product questions, order tracking, returns, and technical support. These representatives play a crucial role in ensuring customer satisfaction by offering timely and accurate responses, often following company guidelines and protocols. Their responsibilities may also include documenting customer interactions and escalating complex issues to higher-level support. Strong written communication skills and problem-solving abilities are essential for success in this role.

What are some common challenges faced by email customer support representatives, and how can they be managed effectively?

Email Customer Support representatives often face challenges such as handling a high volume of inquiries, addressing complex or sensitive customer issues without the benefit of tone or immediate feedback, and ensuring timely responses. To manage these effectively, it's important to use clear and empathetic communication, leverage templates for frequent questions while personalizing responses as needed, and prioritize organizational skills to track and resolve open cases promptly. Collaborating with teammates and other departments can also help resolve escalated or technical issues more efficiently.

What are the key skills and qualifications needed to thrive as an email customer support representative?

To excel as an Email Customer Support representative, strong written communication, problem-solving abilities, and attention to detail are essential, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and standard office software is commonly required. Patience, empathy, and professionalism help build rapport and effectively resolve customer concerns. These skills ensure timely, accurate, and positive customer interactions, which are crucial for maintaining satisfaction and loyalty.
What are the most commonly searched types of Email Customer Support jobs in Remote, OR? The most popular types of Email Customer Support jobs in Remote, OR are:
What job categories do people searching Email Customer Support jobs in Remote, OR look for? The top searched job categories for Email Customer Support jobs in Remote, OR are:
Email Customer Support jobs near you
Infographic showing various Email Customer Support job openings in Remote, OR as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,149 per year, or $23.1 per hour.

Roseburg OR - Field Inspector - Insurance Loss Control

H & S Loss Control Inspections

Roseburg, OR

Contractor

Re-posted 18 days ago

Job description

Qualified Field Inspectors for Insurance Loss Control are needed in your area! Immediate placement available.

Pay: We pay a competitive standard flat fee per case -based on customer as well as, inspection type and complexity.
The dominant standard flat fee range is $60 - $75, with some exceptions.

Job Type: Independent Contractor

Qualifications

We are currently seeking inspector applicants who are qualified to work in the USA and have a history of direct experience completing commercial line inspections and/or have completed a training course such as, the VIITA Basic Commercial Line Inspector course or its equivalent.

Full Job Description of the Loss Control Inspector:

Receives assignments electronically and reviews for inspection requirements.

Schedules the inspection appointment with the Insured by phone, email, or text.

Inspects the property for potential issues or hazards pertaining to utilities/building systems (heating, wiring, plumbing), common areas, maintenance, protections, and life safety, etc. Take 20-35 exterior/interior photos. Take measurements with a measuring wheel or with online tools as needed.

Interviews the Insured for operations information, ages of the building systems, etc.

Communicates inspection status through online application.

Completes the inspection report on the web-based Loss Control 360 system with Rapid Sketch. Returns the completed report electronically (the reports consist of check-off questions, narrative, and digital photos).

Preferred skills:

  • 3-5 years' experience providing commercial insurance loss control inspections
  • Understanding of commercial property and casualty lines: property, general liability, and worker's compensation
  • Ability to work independently, manage your time effectively, and communicate well verbally and in writing
  • Comfortable completing reports online and uploading documents

Other Recommended Skills:

commercial building inspection ~ fire safety ~ industrial safety ~ environmental safety ~ construction work ~ customer service ~ online reporting and document handling ~ ability to travel approximately a 50-mile radius

Helpful (but not required) Professional certifications: CSP, OHST, ALCM, ARM

H&S Loss Control Inspections, Inc company information:

We have provided insurance underwriting Loss Control inspection reports since 1970 and we work directly with insurance Underwriters. Our friendly support staff are available to help you by assigning orders and assisting with questions.

Despite the challenges presented by recent events, H&S has been continuing to grow and successfully serve our customers with excellent reports and time service!

We look forward to hearing from all qualified applicants!

Employment Type: OTHER

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