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Email Customer Support Jobs in Remote, OR (NOW HIRING)

Country Supplier

Supervisor

Roseburg, OR · On-site

Greet and acknowledge every customer, answer customer questions, and help customers find the ... Familiar with how to operate a computer system and email.

Mymedtrust

Full-Time Registered Nurse

Coquille, OR · On-site

Schedule: Full-Time * Compensation: $40-$43/hour For immediate consideration, email current resume ... Current Basic Life Support (BLS) Benefits As a MedTrust team member, you are eligible for the ...

Wells Fargo

Personal Banker - Coos Bay

Coos Bay, OR

$18.25 - $22.25/hr

Comfort initiating outreach (calls, emails, or other channels) to strengthen relationships and identify opportunities to support customer needs * Demonstrated comfort with digital tools and ...

Wells Fargo

Personal Banker - Tri Counties

Roseburg, OR

$19.50 - $23.75/hr

Comfort initiating outreach (calls, emails, or other channels) to strengthen relationships and identify opportunities to support customer needs * Demonstrated comfort with digital tools and ...

Genesis Technical Staffing, Inc.

Be Seen First

PLM Configuration Specialist

OR · Remote

... with customer requirements and overall product architecture. * Collaborate with internal ... Support the Enterprise Solutions team with client solution deployment, troubleshooting ...

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All JobsEmail Customer Support JobsEmail Customer Support Jobs in Remote, OR

Email Customer Support information

See Remote, OR salary details

$10

$23

$57

How much do email customer support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for email customer support in Remote, OR is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $26.39 per hour, depending on experience, location, and employer.

What is the difference between Email Customer Support vs Live Chat Customer Support?

AspectEmail Customer SupportLive Chat Customer Support
Communication MethodAsynchronous written communication via emailReal-time written communication via live chat
Response TimeTypically slower, hours to daysImmediate or within minutes
Work EnvironmentMostly remote, independentRemote or on-site, often multitasking
Required SkillsStrong written communication, patienceFast typing, multitasking, quick problem-solving

Both roles involve assisting customers through written communication, but Email Customer Support focuses on detailed, asynchronous responses, while Live Chat Customer Support emphasizes quick, real-time interactions. The choice depends on whether you prefer thoughtful, documented replies or immediate customer engagement.

Is paid chatting a legitimate job?

Paid chatting jobs, including roles in email customer support that involve online communication, are legitimate when offered by reputable companies. However, some opportunities may be scams, so it is important to verify the company's credibility and avoid jobs that require upfront payments or seem suspicious.

How to apply for a customer service job via email?

To apply for an email customer support position, prepare a professional email including a clear subject line, your resume, and a brief cover letter highlighting relevant skills such as communication and problem-solving. Address the email to the specified contact or use the application instructions provided in the job posting. Ensure your email is well-formatted and free of errors before sending.

What are email customer support representatives?

Email customer support representatives are professionals who assist customers by responding to inquiries, resolving issues, and providing information through email communication. They handle a variety of customer concerns, such as product questions, order tracking, returns, and technical support. These representatives play a crucial role in ensuring customer satisfaction by offering timely and accurate responses, often following company guidelines and protocols. Their responsibilities may also include documenting customer interactions and escalating complex issues to higher-level support. Strong written communication skills and problem-solving abilities are essential for success in this role.

What jobs pay 4000 a week without a degree?

Email customer support roles typically do not pay $4,000 a week without specialized skills or experience. High-paying jobs in sales, real estate, or certain freelance roles like consulting or digital marketing can reach that level, often requiring strong communication skills, industry knowledge, or certifications rather than formal degrees.

What are some common challenges faced by Email Customer Support representatives, and how can they be managed effectively?

Email Customer Support representatives often face challenges such as handling a high volume of inquiries, addressing complex or sensitive customer issues without the benefit of tone or immediate feedback, and ensuring timely responses. To manage these effectively, it's important to use clear and empathetic communication, leverage templates for frequent questions while personalizing responses as needed, and prioritize organizational skills to track and resolve open cases promptly. Collaborating with teammates and other departments can also help resolve escalated or technical issues more efficiently.

How to make 1000 a week remotely?

An email customer support role can contribute to earning $1,000 a week if you work full-time hours, often 40 hours or more, and handle multiple clients or companies. Increasing income may involve developing specialized skills, gaining certifications, or working for agencies that pay higher rates, but consistent remote support work typically offers moderate pay and may require additional side tasks or freelance opportunities to reach higher earnings.

What are the key skills and qualifications needed to thrive as an Email Customer Support representative, and why are they important?

To excel as an Email Customer Support representative, strong written communication, problem-solving abilities, and attention to detail are essential, typically supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, ticketing platforms, and standard office software is commonly required. Patience, empathy, and professionalism help build rapport and effectively resolve customer concerns. These skills ensure timely, accurate, and positive customer interactions, which are crucial for maintaining satisfaction and loyalty.
What are the most commonly searched types of Email Customer Support jobs in Remote, OR? The most popular types of Email Customer Support jobs in Remote, OR are:
What job categories do people searching Email Customer Support jobs in Remote, OR look for? The top searched job categories for Email Customer Support jobs in Remote, OR are:
Email Customer Support jobs near you
Oregon Based Care Coach (Part-Time)

Oregon Based Care Coach (Part-Time)

Charlie Health

Coos Bay, OR • On-site

$20/hr

Part-time

Posted 6 days ago

Charlie Health rating

8.5

Company rating: 8.5 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

Why Charlie Health?

Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.

About the Role

Charlie Health is looking for a motivated and passionate individual to serve our incredible clients as a Care Coach. Care Coaches at Charlie Health are individuals who advocate for mental health and are personally passionate about ensuring successful, sustainable healing journeys of those around them. This candidate will be able to empathize with and validate the challenges our clients are navigating, while providing motivation and encouragement to continue engaging in therapy. 

Responsibilities

  • Engages Charlie Health clients in 1:1 peer discussions via secure platforms to ensure clients are aligned in their treatment goals and attending programming.
  • Provides skill-based interventions aimed at stabilizing clients in moments of heightened stress.
  • Provides risk screenings and safety planning, escalating to crisis clinicians as is indicated
  • Remain a resource during programming to maintain engagement throughout treatment.
    Qualifications
  • Bachelor’s degree (earned or in senior year) in Psychology, Sociology, Social Work or social/mental health related field and/or relevant certifications (Certified Peer Specialist - national or state accredited).
  • 2nd year Master's students preferred
    • Previous expertise working with young adults and adolescents in both individual and group settings is highly preferred (Inpatient, IOP, PHP, or RTC)
    • Preferred: 1+ years experience in working as a mental health peer support, mentor, skills trainer, or mental health associate. 
  • Must Reside in Oregon
  •  Excellent interpersonal and communication skills are required as well as knowledge of professional board
    standards as related to client treatment, client rights, and client confidentiality.
  • Eager to work in a fast-paced environment and play a critical role in supporting the success of patient treatment.
    Requirements
  •  W2 part-time role
  • Must be available for 10 hours/week minimum, and to work 3 days/week min to work a 3-3.5 hour shift each day. 
  • Care Coaches must have availability within the below time frames:
    • Mon-Thurs: 9:45-2pm MT & 3:45-9pm MT
    • Fri: 4:45-8 MT
    • Sat: 8:45-3 pm MT
    • Cannot drop below 10 hours of availability. Could get up to 28 hours weekly. Availability that aligns with our needs they are hired on with would need to be maintain throughout employment.
  • Have access to reliable WiFi to work in a remote and confidential setting.
  • Authorized to work in the United States and native or bilingual English proficiency.
  • Proficiency with cloud-based communication and software–Slack, Dropbox, Gmail, Zoom, Google Drive, EMR.
  • Proficient in Microsoft Office–Excel, or Google Sheets.

Additional Information

The expected pay for this role will be $20.00 per hour. 

Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health.

Our Values
  • Connection: Care deeply & inspire hope.
  • Congruence: Stay curious & heed the evidence.
  • Commitment: Act with urgency & don’t give up.

Please do not call our public clinical admissions line in regard to this or any other job posting.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.

By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service.

By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

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