Email Customer Support Jobs in Remote, OR (NOW HIRING)

At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation processes.

Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day, with our clients and each other.

It's these connections that make Quadient such an exceptional place to grow your career, develop your skills and make a real impact - help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.

Remote - candidates must reside West of Mississippi.

The Strategic Account Executive is a senior sales leader responsible for growing Quadient's presence within large, complex healthcare organizations across the U.S. This role focuses on building strong partnerships with enterprise clients, engaging executive decision-makers, and driving long-term value through strategic, multi-site solutions.

As a trusted advisor, you will develop and execute account plans, lead complex negotiations, and collaborate across teams to deliver consistent, measurable results. You'll help customers optimize operations while expanding Quadient's impact and revenue across national account networks.

Customer Engagement & Growth

• Build and maintain relationships with senior leaders and key stakeholders
• Identify and develop new revenue opportunities within existing accounts

Cross-Functional Collaboration

• Partner with Marketing, Operations, Product, and other teams to deliver aligned solutions
• Leverage internal expertise to address customer needs and challenges

Account Strategy & Solutions

• Understand customer priorities and identify opportunities for improvement
• Design and present tailored solutions aligned to customer goals

Negotiation & Contracting

• Lead contract discussions focused on long-term partnerships and mutual value
• Structure agreements that support growth while meeting business and compliance needs

Performance & Insights

• Track account performance, including revenue and customer satisfaction
• Share insights and recommendations to inform broader strategy

• 10+ years of experience in B2B sales managing complex, enterprise accounts
• Experience engaging with senior executives and decision-makers
• Strong track record in contract negotiation, account growth, and cross-functional collaboration
• Experience in the U.S. healthcare market 
• Excellent communication, relationship-building, and problem-solving skills
• Ability to use data and insights to guide decisions
• Proficiency with CRM and sales tools
• Bachelor's degree or equivalent experience (advanced degree a plus)
• Ability to travel as needed

Compensation & Benefits

Year 1 On-Target Earnings (OTE): $95,000.00 - $178,500.00

• Base Salary: $95,000.00
• Target Commission: $83,500.00
• Uncapped commission potential
• Monthly car allowance
• Comprehensive health and wellness benefits
• Paid time off and company holidays

#LI-LR1

Rewards & Benefits  

• Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.  
• Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.  
• Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.  
• Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.  
• Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.  

Smart Work at Quadient 
At Quadient, our Smart Work approach fosters connection, collaboration, and innovation while offering flexibility based on role requirements. Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to our vibrant workplace culture, and remote employees stay connected through virtual collaboration and in-person events. No matter where you work, you'll be part of a dynamic, people-first community that drives success together. 

Be yourself at Quadient  
Our values define how we work as a team: Empowerment, Passion, Inspiration and Community.  They inspire us to be EPIC. Together. What makes Quadient different is how different we are. We're a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture that embraces differences and values every voice.  

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at [email protected]  

Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis, including race, color, religion, sex, national origin, age, disability, veteran or military status, genetic information, citizenship status, and any other characteristics protected by local, state, or federal law. 

People. Connected.