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Email Customer Service Jobs in Reno, NV (NOW HIRING)

We are continuously accepting applications The Technical Services Team supports our Dealer and ... email, chat, or customer generated incidents into CRM (Customer Relations Management System)

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

Customer Service Representative Pay from $25 to $30 per hour with significant growth and earning ... Build business relationships with customers over phone, email and chat. * Understand customer needs ...

We are seeking a compassionate, customer-obsessed Customer Service Representative to care for our ... email correspondence depending on role * 1+ years of claims, provider, dental, medical or other ...

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Email Customer Service information

See Reno, NV salary details

$9

$18

$26

How much do email customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for email customer service in Reno, NV is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What are the typical day-to-day responsibilities of an Email Customer Service representative?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in the Email Customer Service position, and why are they important?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an Email Customer Service job?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are the most commonly searched types of Email Customer Service jobs in Reno, NV? The most popular types of Email Customer Service jobs in Reno, NV are:
What are popular job titles related to Email Customer Service jobs in Reno, NV? For Email Customer Service jobs in Reno, NV, the most frequently searched job titles are:
What cities near Reno, NV are hiring for Email Customer Service jobs? Cities near Reno, NV with the most Email Customer Service job openings:

Parts Administrator

Husqvarna Group

Reno, NV • On-site

Full-time

Posted 18 days ago


Job description

Last date to apply:

We are continuously accepting applications

The Technical Services Team supports our Dealer and Retailer channels by resolving issues with our products and warranty. Entry level Parts Administrator position responsible for performing basic level technical product support to Husqvarna Distributors, Dealers, National Accounts and Customers (end user escalations).

What You Need to Know:

Looking up parts in the Husqvarna system to satisfy customer inquiries

Basic order entry for Husqvarna customers (business to business)

Respond to pricing inquiries Respond to technical questions from internal and external customers such as Distributors, Dealers, National Accounts and consumer escalations via telephone, email, chat, or customer generated incidents into CRM (Customer Relations Management System).

Technicians are required to remain logged in to the systems and process received or assigned cases using phone, chat, email, CRM (Customer Relations Management System), Web Warranty and written correspondence on a daily basis within department metrics.

Record details of cases in CRM, as well as actions taken

Effectively communicate escalations to Customer Care Leadership Team for timely effective resolution.

Report parts, pricing, IPL (Illustrated Parts List) or manual discrepancies through existing procedures

What We Are Looking For:

Mechanical aptitude and interest

Strong written, oral, and interpersonal skills. Ability to communicate information clearly and concisely ensuring customers' comprehension.

Basic MS Office skills

Developed computer navigational and organizational skills.

Can pass typing accuracy test with 25 wpm or more

Ability to multi-task

Strong customer service focus

Exceptional knowledge of Outdoor Power Products and applications

Experience utilizing the following customer service skills

Importance of the customer and need to build relationships

Solving basic routine issues

Understanding when to escalate issues

Applying existing solutions to meet customer needs