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Email Customer Service Jobs in Reno, NV (NOW HIRING)

Aston Carter

Customer Service Representative

Reno, NV · On-site

$18 - $19/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage and communicate with customers using email 90% of the time. * Handle communication of client needs, concerns, and delivery information through approximately 100-200 emails/updates per day.

Genuine Parts Company

Customer Service Representative

Sparks, NV · On-site

$16.25 - $22.25/hr

  • Medical

  • Retirement

  • PTO

Under close supervision, the Customer Service Representative is responsible for accurately ... email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross ...

CALIFORNIA SIERRA EXPRESS INC

Customer Service Clerk

Reno, NV

$18 - $20/hr

  • Medical

  • Retirement

  • PTO

... email or by telephone in a courteous and tactful manner. Customer Service Clerks obtain and communicate accurate freight and delivery information, directions, instructions using a computer. They also ...

Bill Pearce Motors

Customer Service Representative

Reno, NV · On-site

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Serve as a welcoming and professional point of contact for customers via phone, email, and other communication channels * Assist customers with scheduling service appointments and answering questions ...

Tessco, LLC

Customer Service Representative

Reno, NV · Hybrid

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

We are searching for a Customer Service Representative in Reno, NV to join our team! We are looking ... Answer queue customer calls and Tessco.com Live Chats, and email inquiries quickly and ...

Bill Pearce Motors

Customer Service Representative

Reno, NV · On-site

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Serve as a welcoming and professional point of contact for customers via phone, email, and other communication channels * Assist customers with scheduling service appointments and answering questions ...

Bill Pearce Motors

Customer Service Representative

Reno, NV · On-site

$18.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Serve as a welcoming and professional point of contact for customers via phone, email, and other communication channels * Assist customers with scheduling service appointments and answering questions ...

Stoneledge Furniture, LLC

Customer Service Representative

Sparks, NV

$16.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide exceptional customer service through all interactions including in-person, phone, and email communications.  * Sales Order Support: Assist with processing sales orders accurately and ...

Stoneledge Furniture, LLC

Customer Service Representative

Verdi, NV

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide exceptional customer service through all interactions including in-person, phone, and email communications.  * Sales Order Support: Assist with processing sales orders accurately and ...

Stoneledge Furniture, LLC

Customer Service Representative

Reno, NV · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide exceptional customer service through all interactions including in-person, phone, and email communications. * Sales Order Support: Assist with processing sales orders accurately and ...

Stoneledge Furniture, LLC

Customer Service Representative

Reno, NV · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide exceptional customer service through all interactions including in-person, phone, and email communications.  * Sales Order Support: Assist with processing sales orders accurately and ...

Stoneledge Furniture, LLC

Customer Service Representative

Dayton, NV

$15.25 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide exceptional customer service through all interactions including in-person, phone, and email communications.  * Sales Order Support: Assist with processing sales orders accurately and ...

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All JobsEmail Customer Service JobsEmail Customer Service Jobs in Reno, NV

Email Customer Service information

See Reno, NV salary details

$9

$18

$26

How much do email customer service jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for email customer service in Reno, NV is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are the most commonly searched types of Email Customer Service jobs in Reno, NV?

The most popular types of Email Customer Service jobs in Reno, NV are:

What are popular job titles related to Email Customer Service jobs in Reno, NV?

For Email Customer Service jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Email Customer Service jobs in Reno, NV look for?

The top searched job categories for Email Customer Service jobs in Reno, NV are:

What cities near Reno, NV are hiring for Email Customer Service jobs?

Cities near Reno, NV with the most Email Customer Service job openings:

Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in Reno, NV as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,983 per year, or $18.7 per hour.

Customer Service Representative

Aston Carter

Reno, NV • On-site

$18 - $19/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Customer Service RepresentativeJob Description
The Customer Service Representative plays a pivotal role in supporting the Customer Service Supervisor and department in executing daily activities. This includes creating and issuing invoices, initiating billing cycles, and verifying appropriate charges. The role also involves generating freight quotes using established company policies and procedures and providing excellent customer service support via telephone and email.
Responsibilities
  • Create and issue invoices as part of the billing cycle.
  • Verify charges to ensure accuracy.
  • Generate quotes for freight using company policies and procedures.
  • Provide excellent customer service support through telephone and email.
  • Manage and communicate with customers using email 90% of the time.
  • Handle communication of client needs, concerns, and delivery information through approximately 100-200 emails/updates per day.
  • Provide status updates and proof of delivery (POD) to customers.
  • Manage internal orders with the warehouse.
Essential Skills
  • Proficient in data entry and customer service.
  • Ability to manage and communicate effectively with customers primarily via email.
  • Experience in generating freight quotes and managing logistics inquiries.
Additional Skills & Qualifications
  • High School diploma or GED equivalent.
  • Proficient in MS Office, especially email.
  • One year of business billing experience is advantageous.
  • Experience in the transportation or logistics industry is a plus.
Work Environment
The role is set in an office environment with a team of around 14 Customer Service Representatives. Business attire is required, and shifts may vary within the operating hours of 7am to 6pm, to be discussed during the interview process. The company culture emphasizes doing the right thing, caring about co-workers, customers, and the company, and pursuing progress. The team is committed to promoting from within, and annual employee reviews often include pay raises based on performance and knowledge.
Job Type & Location
This is a Contract to Hire position based out of Reno, NV.
Pay and Benefits
The pay range for this position is $18.00 - $19.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Reno,NV.
Application Deadline
This position is anticipated to close on Aug 7, 2026.
About Aston Carter
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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About Aston Carter

Sourced by ZipRecruiter

At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MA, US

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