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Email Customer Service Jobs in Utah (NOW HIRING)

Beddys

Customer Service Specialist

South Jordan, UT · On-site

$17/hr

Proficient in customer service platforms (Gorgias or similar) with a focus on email and chat * Understand and apply company policies as they relate to customer interactions * Provide a positive ...

Beddy's

Customer Service Specialist

South Jordan, UT · On-site +1

$17/hr

Proficient in customer service platforms (Gorgias or similar) with a focus on email and chat * Understand and apply company policies as they relate to customer interactions * Provide a positive ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$16.50/hr

In between helping customers, Member Service Representatives stay productive by answering voicemails, responding to emails, and engaging in online chats. But don't worry, not every day is the same! A ...

Xyngular

Customer Service Representative

Lehi, UT

$15 - $20.50/hr

In between helping customers, Member Service Representatives stay productive by answering voicemails, responding to emails, and engaging in online chats. But don't worry, not every day is the same! A ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

In between helping customers, Member Service Representatives stay productive by answering voicemails, responding to emails, and engaging in online chats. But don't worry, not every day is the same! A ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

In between helping customers, Member Service Representatives stay productive by answering voicemails, responding to emails, and engaging in online chats. But don't worry, not every day is the same! A ...

MetTel

Customer Service Agent

Salt Lake City, UT

$20/hr

Serve as the primary point of contact for customer inquiries via phone and email * Provide support for orders, service requests, and general account inquiries * Troubleshoot service-related issues ...

MetTel

Customer Service Agent

Salt Lake City, UT · On-site

$20/hr

Serve as the primary point of contact for customer inquiries via phone and email * Provide support for orders, service requests, and general account inquiries * Troubleshoot service-related issues ...

Kim Luxe Travel

Travel Customer Service

Salt Lake City, UT · On-site

$15.50 - $21/hr

Communicate with clients through email, phone, and messaging platforms to answer questions and ... Experienced in customer service (travel, tourism, or hospitality experience is a plus) * Well ...

MetTel

Customer Service Agent

Salt Lake City, UT · On-site

$20/hr

Serve as the primary point of contact for customer inquiries via phone and email * Provide support for orders, service requests, and general account inquiries * Troubleshoot service-related issues ...

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Showing results 21-40

All JobsEmail Customer Service JobsEmail Customer Service Jobs in Utah

Email Customer Service information

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$8

$17

$24

How much do email customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for email customer service in Utah is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What are the most commonly searched types of Email Customer Service jobs in Utah?

The most popular types of Email Customer Service jobs in Utah are:

What are popular job titles related to Email Customer Service jobs in Utah?

For Email Customer Service jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Email Customer Service jobs in Utah look for?

The top searched job categories for Email Customer Service jobs in Utah are:

What cities in Utah are hiring for Email Customer Service jobs?

Cities in Utah with the most Email Customer Service job openings:

Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in Utah as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $35,593 per year, or $17.1 per hour.

Customer Service Rep

SOAR TRANSPORTATION

Salt Lake City, UT • On-site

$15.50 - $21/hr

Full-time

Re-posted 24 days ago

Job description

POSITION PURPOSE

To solicit and manage freight orders daily from a designated and assigned base of SOAR Transportation customers by phone, e-mail, web-based platforms, and electronic data interchange and once received, enter the freight orders into the McLeod System for process and service. Communicate to SOAR Transportation customers via e-mail and phone in a timely, professional manner.

 JOB FUNCTIONS

  • Consistently and continually solicit committed and non committed freight orders from a designated and assigned customer base via a multitude of communication exchanges daily.
  • Develop and maintain strong customer relationships to allow for the greatest opportunities in generating the highest level of freight order volumes.  
  • Continuously monitor all available communication exchanges for receiving freight load orders.
  • Aggressively accept, pre-accept, and enter all freight orders into the system.
  • Offer and outsource the appropriate loads to the SOAR Transportation network of carriers.
  • Track and trace all active orders for current on-time status and proactively contact customers, providing them with shipment status. 
  • Seek alternate solutions with customers in the event of a service deviation, including change of pick up or delivery appointments.
  • Remedy customer complaints regarding SOAR Transportation service to maximize customer satisfaction.
  • Interface with management to advise them on any feedback provided by the customer relative to our service, product offerings or changes in their business levels.
  • Utilize booking tools to obtain data regarding booking averages and market trends.
  • May enter pick-up and delivery information specified by the customer into McLeod system or assign pickup and delivery window into McLeod system when customer does not specify appointment times.
  • May travel to a customer or business site for business related meetings or entertainment purposes.
  • Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost-effective manner.
  • Ability to work on any SOAR Transportation site or SOAR Transportation customer location site while performing the essential functions of this position.
  • Maintain company, employee, and customers confidentiality.
  • Other duties and special projects as assigned by management.

KEY KNOWLEDGE AND EXPERIENCE

  • High school diploma or GED equivalent
  • 1 - 2 years work experience in the transportation industry or customer service
  • Inside sales or other sales experience preferred
  • Excellent communication and customer service skills required
  • Knowledge of Microsoft Office products required
  • Experience working in a deadline driven environment preferred

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