Customer Service Advocate
Midvale, UT · On-site
Customer Service Advocates are responsible for assisting business partners and policyholders primarily through inbound phone calls, with limited chat and email interactions as well. This is a fast ...
Customer Service Advocate
Midvale, UT · On-site
Customer Service Advocates are responsible for assisting business partners and policyholders primarily through inbound phone calls, with limited chat and email interactions as well. This is a fast ...
Customer Service Advocate
Midvale, UT · On-site
Customer Service Advocates are responsible for assisting business partners and policyholders primarily through inbound phone calls, with limited chat and email interactions as well. This is a fast ...
Customer Service Advocate
Midvale, UT · On-site
Customer Service Advocates are responsible for assisting business partners and policyholders primarily through inbound phone calls, with limited chat and email interactions as well. This is a fast ...
Customer Service Advocate
Midvale, UT · On-site
Customer Service Advocates are responsible for assisting business partners and policyholders primarily through inbound phone calls, with limited chat and email interactions as well. This is a fast ...
Customer Service Advocate
Midvale, UT · On-site
Customer Service Advocates are responsible for assisting business partners and policyholders primarily through inbound phone calls, with limited chat and email interactions as well. This is a fast ...
Customer Service Advocate
Midvale, UT · Hybrid
Customer Service Advocates are responsible for assisting business partners and policyholders primarily through inbound phone calls, with limited chat and email interactions as well. This is a fast ...
Customer Service Advocate
Midvale, UT · Hybrid
Customer Service Advocates are responsible for assisting business partners and policyholders primarily through inbound phone calls, with limited chat and email interactions as well. This is a fast ...
Customer Service Specialist
South Jordan, UT · On-site
$17/hr
Proficient in customer service platforms (Gorgias or similar) with a focus on email and chat * Understand and apply company policies as they relate to customer interactions * Provide a positive ...
Customer Service Specialist
South Jordan, UT · On-site
$17/hr
Proficient in customer service platforms (Gorgias or similar) with a focus on email and chat * Understand and apply company policies as they relate to customer interactions * Provide a positive ...
Customer Service Specialist
South Jordan, UT · On-site +1
$17/hr
Proficient in customer service platforms (Gorgias or similar) with a focus on email and chat * Understand and apply company policies as they relate to customer interactions * Provide a positive ...
Customer Service Specialist
South Jordan, UT · On-site +1
$17/hr
Proficient in customer service platforms (Gorgias or similar) with a focus on email and chat * Understand and apply company policies as they relate to customer interactions * Provide a positive ...
Customer Service Representative
Lehi, UT · On-site
$16.50/hr
In between helping customers, Member Service Representatives stay productive by answering voicemails, responding to emails, and engaging in online chats. But don't worry, not every day is the same! A ...
Customer Service Representative
Lehi, UT · On-site
$16.50/hr
In between helping customers, Member Service Representatives stay productive by answering voicemails, responding to emails, and engaging in online chats. But don't worry, not every day is the same! A ...
Customer Service Representative
Lehi, UT · On-site
$15 - $20.50/hr
In between helping customers, Member Service Representatives stay productive by answering voicemails, responding to emails, and engaging in online chats. But don't worry, not every day is the same! A ...
Customer Service Representative
Lehi, UT · On-site
$15 - $20.50/hr
In between helping customers, Member Service Representatives stay productive by answering voicemails, responding to emails, and engaging in online chats. But don't worry, not every day is the same! A ...
Customer Service Representative
$20 - $22/hr
The Customer Service Representative will interact with customers in person and electronically through phone and email to gather vehicle information and provide quotes for glass replacement. Computer ...
Quick apply
Customer Service Representative
$20 - $22/hr
The Customer Service Representative will interact with customers in person and electronically through phone and email to gather vehicle information and provide quotes for glass replacement. Computer ...
Customer Service Representative
Lehi, UT · On-site
$15 - $20.50/hr
In between helping customers, Member Service Representatives stay productive by answering voicemails, responding to emails, and engaging in online chats. But don't worry, not every day is the same! A ...
Customer Service Representative
Lehi, UT · On-site
$15 - $20.50/hr
In between helping customers, Member Service Representatives stay productive by answering voicemails, responding to emails, and engaging in online chats. But don't worry, not every day is the same! A ...
Customer Service Representative
Lehi, UT · On-site
$15 - $20.50/hr
In between helping customers, Member Service Representatives stay productive by answering voicemails, responding to emails, and engaging in online chats. But don't worry, not every day is the same! A ...
Quick apply
Customer Service Representative
Lehi, UT · On-site
$15 - $20.50/hr
In between helping customers, Member Service Representatives stay productive by answering voicemails, responding to emails, and engaging in online chats. But don't worry, not every day is the same! A ...
Customer Service Representative
Sandy, UT · On-site
$20/hr
Respond to inbound customer calls and emails and other channels. * Coordinate service appointments for multiple home services brands with efficiency and accuracy * Resolve customer questions or ...
Customer Service Representative
Sandy, UT · On-site
$20/hr
Respond to inbound customer calls and emails and other channels. * Coordinate service appointments for multiple home services brands with efficiency and accuracy * Resolve customer questions or ...
Customer Service Representative
Sandy, UT · On-site
$19 - $23/hr
Be the voice of A Plus--support customers by phone, email, and chat, creating exceptional service experiences that make a lasting impression. * Deliver top-notch service with empathy, professionalism ...
Customer Service Representative
Sandy, UT · On-site
$19 - $23/hr
Be the voice of A Plus--support customers by phone, email, and chat, creating exceptional service experiences that make a lasting impression. * Deliver top-notch service with empathy, professionalism ...
Customer Service Representative
Sandy, UT · On-site
$19 - $23/hr
Be the voice of A Plus -support customers by phone, email, and chat, creating exceptional service experiences that make a lasting impression. * Deliver top-notch service with empathy, professionalism ...
Customer Service Representative
Sandy, UT · On-site
$19 - $23/hr
Be the voice of A Plus -support customers by phone, email, and chat, creating exceptional service experiences that make a lasting impression. * Deliver top-notch service with empathy, professionalism ...
Customer Service Representative
Sandy, UT · On-site
$19 - $23/hr
Be the voice of A Plus -support customers by phone, email, and chat, creating exceptional service experiences that make a lasting impression. * Deliver top-notch service with empathy, professionalism ...
Customer Service Representative
Sandy, UT · On-site
$19 - $23/hr
Be the voice of A Plus -support customers by phone, email, and chat, creating exceptional service experiences that make a lasting impression. * Deliver top-notch service with empathy, professionalism ...
Customer Service Representative
Provo, UT · On-site
$20 - $23/hr
Respond to customer emails and inquiries with professionalism. * Perform data entry and reporting ... Strong customer service mindset--you genuinely enjoy helping people. * Excellent organizational ...
Quick apply
Customer Service Representative
Provo, UT · On-site
$20 - $23/hr
Respond to customer emails and inquiries with professionalism. * Perform data entry and reporting ... Strong customer service mindset--you genuinely enjoy helping people. * Excellent organizational ...
Customer Service Rep
Payson, UT · On-site
$16/hr
JOB SUMMARY The CSR primary responsibility is to provide customers with professional, efficient ... Troubleshooting and resolving product issues with customers over Phone, Email, and Chat * Provide ...
Customer Service Rep
Payson, UT · On-site
$16/hr
JOB SUMMARY The CSR primary responsibility is to provide customers with professional, efficient ... Troubleshooting and resolving product issues with customers over Phone, Email, and Chat * Provide ...
Customer Service Rep
Draper, UT · On-site
$15 - $20.25/hr
The Customer Service Representative is responsible for ensuring best-in-class customer service is ... Ability to answer a high volume of calls and/or emails daily. * Attentiveness and patience Benefits
Customer Service Rep
Draper, UT · On-site
$15 - $20.25/hr
The Customer Service Representative is responsible for ensuring best-in-class customer service is ... Ability to answer a high volume of calls and/or emails daily. * Attentiveness and patience Benefits
Customer Service Specialist
Midvale, UT · On-site
$16 - $21.25/hr
Answer inbound calls and respond to emails with a professional attitude, adapting communication style to individual customer's personality and situation. * Problem Resolution: Act as a single point ...
Customer Service Specialist
Midvale, UT · On-site
$16 - $21.25/hr
Answer inbound calls and respond to emails with a professional attitude, adapting communication style to individual customer's personality and situation. * Problem Resolution: Act as a single point ...
Customer Service Rep
Midvale, UT · On-site
$15 - $20.50/hr
The Customer Service Representative is responsible for ensuring best-in-class customer service is ... Ability to answer a high volume of calls and/or emails daily. * Attentiveness and patience Benefits
Customer Service Rep
Midvale, UT · On-site
$15 - $20.50/hr
The Customer Service Representative is responsible for ensuring best-in-class customer service is ... Ability to answer a high volume of calls and/or emails daily. * Attentiveness and patience Benefits
Email Customer Service information
See Provo, UT salary details
$9.32 - $10.79
2% of jobs
$10.79 - $12.26
4% of jobs
$12.26 - $13.73
11% of jobs
$14.54 is the 25th percentile. Wages below this are outliers.
$13.73 - $15.19
15% of jobs
The median wage is $16.55 / hr.
$15.19 - $16.66
20% of jobs
$16.66 - $18.13
15% of jobs
$19.14 is the 75th percentile. Wages above this are outliers.
$18.13 - $19.60
13% of jobs
$19.60 - $21.07
7% of jobs
$21.07 - $22.53
6% of jobs
$22.53 - $24
4% of jobs
$24 - $25.47
3% of jobs
$9
$17
$25
How much do email customer service jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for email customer service in Provo, UT is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.76 per hour, depending on experience, location, and employer.
What is an email customer service?
An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.
What does an email customer service do?
In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.
What are the key skills and qualifications needed to thrive in email customer service?
To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.
What are the most commonly searched types of Email Customer Service jobs in Provo, UT?
The most popular types of Email Customer Service jobs in Provo, UT are:
What are popular job titles related to Email Customer Service jobs in Provo, UT?
For Email Customer Service jobs in Provo, UT, the most frequently searched job titles are:
What job categories do people searching Email Customer Service jobs in Provo, UT look for?
The top searched job categories for Email Customer Service jobs in Provo, UT are:
- Volunteer Aetna Customer Service
- Part Time Mandarin Speaking Customer Service Representative
- Part Time Customer Service
- Full Time Chanel Customer Service
- No Degree Online
- Overnight Customer Service
- Assistant Ryder Customer Service
- Work From Home Customer Service Dispatch
- Urgently Hiring Mandarin Customer Service Representative
- Overnight Bilingual Customer Service Representative
What cities near Provo, UT are hiring for Email Customer Service jobs?
Cities near Provo, UT with the most Email Customer Service job openings:
Other
Re-posted 28 days ago
Job description
This is a hybrid position. Applicants must be able to commute and work in our Midvale, UT office at least two days per week. Applicants who do not live within driving distance of Midvale, UT will not be considered.
Job Summary:
Customer Service Advocates are responsible for assisting business partners and policyholders primarily through inbound phone calls, with limited chat and email interactions as well. This is a fast-paced, high-volume call center environment where advocates are expected to consistently meet or exceed established call center metrics and attendance requirements. In addition, you will be working with new business applications and renewal policies in our state-of-the-art policy system to confirm risk eligibility and direct underwriting activities, as needed. You will be a critical part in taking Bamboo and its image to the next level in this position. This position will work a shift from 9:30am - 6:00pm.
Duties/Responsibilities:
• Regular, predictable, and punctual attendance is required.
• Handle a high volume of inbound phone calls from business partners and policyholders, providing prompt and professional customer service.
• Respond to chat and email inquiries as needed.
• Consistently meet or exceed individual and team performance metrics, including call handling time, quality assurance scores, and schedule adherence.
• Represent Bamboo Insurance to all clients by ensuring a top-notch customer experience.
• Navigate new business applications and renewals on policy system.
• Collaborate with team members to assist in complex customer requests, as needed.
• Perform other related duties as assigned.
Required Skills/Abilities:
• Strong verbal communication skills with the ability to handle phone interactions professionally and efficiently.
• Strong written communication skills for chat and email correspondence.
• Ability to apply business rules to make sound decisions on potential property risks.
• Ability to thrive in a fast-paced, high-volume environment while maintaining quality and accuracy.
• Excellent time management skills with the ability to manage competing priorities.
• Proactive problem-solving skills.
• Proven ability to work in a team environment.
• Professional and friendly demeanor.
Required Education and Experience:
• Prior customer service experience in a fast-paced call center environment.
Preferred Requirements:
• Property and Casualty License.
Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer.
Job Summary:
Customer Service Advocates are responsible for assisting business partners and policyholders primarily through inbound phone calls, with limited chat and email interactions as well. This is a fast-paced, high-volume call center environment where advocates are expected to consistently meet or exceed established call center metrics and attendance requirements. In addition, you will be working with new business applications and renewal policies in our state-of-the-art policy system to confirm risk eligibility and direct underwriting activities, as needed. You will be a critical part in taking Bamboo and its image to the next level in this position. This position will work a shift from 9:30am - 6:00pm.
Duties/Responsibilities:
• Regular, predictable, and punctual attendance is required.
• Handle a high volume of inbound phone calls from business partners and policyholders, providing prompt and professional customer service.
• Respond to chat and email inquiries as needed.
• Consistently meet or exceed individual and team performance metrics, including call handling time, quality assurance scores, and schedule adherence.
• Represent Bamboo Insurance to all clients by ensuring a top-notch customer experience.
• Navigate new business applications and renewals on policy system.
• Collaborate with team members to assist in complex customer requests, as needed.
• Perform other related duties as assigned.
Required Skills/Abilities:
• Strong verbal communication skills with the ability to handle phone interactions professionally and efficiently.
• Strong written communication skills for chat and email correspondence.
• Ability to apply business rules to make sound decisions on potential property risks.
• Ability to thrive in a fast-paced, high-volume environment while maintaining quality and accuracy.
• Excellent time management skills with the ability to manage competing priorities.
• Proactive problem-solving skills.
• Proven ability to work in a team environment.
• Professional and friendly demeanor.
Required Education and Experience:
• Prior customer service experience in a fast-paced call center environment.
Preferred Requirements:
• Property and Casualty License.
Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer.
About Bamboo Ide8 Insurance Services
Sourced by ZipRecruiter
Company size
51 - 200 Employees
Headquarters location
Midvale, UT, US
Year founded
2018