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Email Customer Service Jobs in Nevada (NOW HIRING)

Tessco, LLC

Customer Service Representative

Reno, NV · Hybrid

$20 - $23/hr

We are searching for a Customer Service Representative in Reno, NV to join our team! We are looking ... Answer queue customer calls and Tessco.com Live Chats, and email inquiries quickly and ...

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How much do email customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for email customer service in Nevada is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.30 per hour, depending on experience, location, and employer.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What are the most commonly searched types of Email Customer Service jobs in Nevada?

The most popular types of Email Customer Service jobs in Nevada are:

What are popular job titles related to Email Customer Service jobs in Nevada?

For Email Customer Service jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Email Customer Service jobs in Nevada look for?

The top searched job categories for Email Customer Service jobs in Nevada are:

What cities in Nevada are hiring for Email Customer Service jobs?

Cities in Nevada with the most Email Customer Service job openings:

Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,813 per year, or $19.1 per hour.

Customer Service Representative

Tessco, LLC

Reno, NV • Hybrid

$20 - $23/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 19 days ago

Job description

Come build your career at Tessco. We are searching for a Customer Service Representative in Reno, NV to join our team!

We are looking for someone to join our team who is passionate about helping others. Our Call Center Agents provide support for our customers. This position is part of a support team who are in constant contact with customers responding to inquiries, converting inquiries into orders and collaborating across organizational teams to resolve challenges. 

Responsibilities:

  • Answer queue customer calls and Tessco.com Live Chats, and email inquiries quickly and professionally while building rapport with customers
  • Provide an exceptional customer experience on each call or interaction
  • Process NetSuite pre- and post-sale cases (we will train you)
  • Provide Tessco.com support to customers
  • Convert inquiries into orders while promoting Tessco's value proposition in all customer correspondence
  • Process quotes and orders accurately and timely using our solid processes
  • Collaborate with team members to get customers the solution they need
  • Mentor new team members for smooth and efficient onboarding
  • Possible travel for trainings as needed

Qualifications:

  • Professional and pleasant phone demeanor
  • Great at building rapport and making connections quickly
  • Excellent verbal and written communication skills
  • A natural problem solver with a customer first mindset
  • Strong attention to detail and good follow up skills
  • Ability to multi-task and respond to rapid change
  • Demonstrate empathetic active listening skills
  • Bachelor's degree or equivalent experience preferred
  • Bonus points if you have worked in a call center or customer support role

Why Join Our Team?

  • Hybrid work schedule
  • 401K with a company match to help you invest in your future
  • Comprehensive medical, dental, vision, and prescription plans to keep you at your best
  • Hone your skills or learn new ones with tuition subsidy

Pay Range: $20.00/hour - $23.00/hour

Apply