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Email Chat Support Jobs in Springfield, MO (NOW HIRING)

Cabela's

TAC Outfitter Experience

Springfield, MO · On-site

$16.50 - $22/hr

Provides front line technical support via phone, email, and chat. * Provides password support using tools, such as, Microsoft Active Directory. * Works within remote management tools to find ...

Jordan Valley Health

Psychiatrist

Springfield, MO

Our team supports each other like a family, and we need a psychiatrist who wants to be part of the ... Want to chat before committing to applying? Reach out directly; send an email to Katherine.

Jordan Valley Health

Psychiatrist

Springfield, MO · On-site

Our team supports each other like a family, and we need a psychiatrist who wants to be part of the ... Want to chat before committing to applying? Reach out directly; send an email to Katherine.

Jordan Valley Health

General Dentist

Springfield, MO

$175K/yr

Free confidential support for personal and professional challenges, including counseling and crisis ... Want to chat before applying? Reach out directly; send an email to Beth.Miller@Jordanvalley.org ...

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Showing results 21-40

All JobsEmail Chat Support JobsEmail Chat Support Jobs in Springfield, MO

Email Chat Support information

See Springfield, MO salary details

$13

$23

$40

How much do email chat support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for email chat support in Springfield, MO is $23.69, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $25.82 per hour, depending on experience, location, and employer.

What is an email chat support?

An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.

What does a typical workday look like for someone in an email chat support role?

A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.

What are the key skills and qualifications needed to thrive in the email chat support position, and why are they important?

To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.

What are popular job titles related to Email Chat Support jobs in Springfield, MO?

For Email Chat Support jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Email Chat Support jobs in Springfield, MO look for?

The top searched job categories for Email Chat Support jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Email Chat Support jobs?

Cities near Springfield, MO with the most Email Chat Support job openings:

Email Chat Support jobs near you
Infographic showing various Email Chat Support job openings in Springfield, MO as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 24% Part Time, 1% Temporary, and 5% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $49,283 per year, or $23.7 per hour.

First Shift QA Metrology Technician

Springfield, MO • On-site

amphenol
See more jobs at amphenolexternal

Full-time

Posted 26 days ago

Job description

SummaryThe Metrology Technician is responsible for set-up, programming, maintaining, troubleshooting, operating, calibrating, repairing, manufacturer contact via phone, chat, email or in-person of Quality Assurance equipment. Training users of equipment as needed. Obtaining knowledge needed to support equipment as needed.Essential Duties and Responsibilities
  • Set up, operate, and calibrate equipment, including adjusting parameters for varying sample types and performing routine quality checks.
  • Conduct data acquisition and analysis by running samples, collecting and recording data, and ensuring accuracy and integrity of results.
  • Interpret analytical results and apply problem-solving skills to make calculated adjustments and resolve technical challenges.
  • Implement and support quality control procedures, including routine calibrations, performance monitoring, and quality inspections to ensure repeatability and reliability.
  • Troubleshoot and repair equipment issues, including software errors, hardware malfunctions, and calibration drift; coordinate with manufacturer support services as needed.
  • Maintain comprehensive documentation, including sample data, analysis parameters, results, calibration and maintenance records, and quality control logs.
  • Develop and maintain training materials such as work instructions, step-by-step guides, and reference documentation; train users as required.
  • Ensure compliance with all safety protocols, including proper handling of radiation, chemicals, and hazardous materials.
  • Provide customer support by maintaining professionalism, patience, and a positive attitude when assisting users or addressing concerns.Uphold Positronic’s standards of integrity, quality, and operational excellence.
  • Identify hazards in the workplace and report them to management and/or the safety coordinator.
  • Collaborate with the EHS department to meet local, state, and federal regulatory requirements, including OSHA, NFPA, DNR, EPA, and Amphenol sustainability practices.
  • Work with the Quality department to ensure compliance with AS9100 certification standards.
  • Comply with all company policies and procedures.
  • Perform other duties as assigned.
RequirementsEducation and Experience
  • High school diploma or equivalent.
  • At least 1-2 year of experience with metrology, or equivalent education and experience.
  • At least 1-2 year of experience or training in Coordinate Measurement Machine programming, or equivalent education and experience.
Physical
  • Must be able to sit, stand, walk, bend, stoop, twist, and reach overhead.
  • Frequent lifting of up to 10 lbs.
  • Fine motor skills and close vision required for data entry and machine operation.
Working Conditions

Work is performed in a lab environment with exposure to low levels of radiation from XRF equipment (fully shielded). Occasional exposure to noise, fumes, or chemical residues.

PPE such as safety glasses and gloves is required.

CompetenciesKnowledge
  • Mechanical systems, testing equipment, and quality documentation standards.
  • Production processes, material properties, and basic chemistry relevant to XRF analysis.
  • CMM programming knowledge.
  • CMM operation knowledge.
  • English language structure, grammar, and technical terminology.
Skills
  • Communicate clearly with team members and supervisors.
  • Follow technical instructions and record testing results accurately.
  • Monitor machine performance and troubleshoot operational issues.
  • Use time effectively to manage workload and shift priorities as needed.
Abilities
  • Maintain arm-hand steadiness while handling precision instruments.
  • Identify and respond to inconsistencies in test results or equipment behavior.
  • Grasp and manipulate small objects with manual dexterity.

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