Daphne, AL · On-site
$18 - $22/hr
Responsibilities & Duties: · Create, document, and manage support tickets and solutions in a timely manner per service level agreement requirements · Help customers via phone, email, and chat · ...
Quick apply
Daphne, AL · On-site
$18 - $22/hr
Responsibilities & Duties: · Create, document, and manage support tickets and solutions in a timely manner per service level agreement requirements · Help customers via phone, email, and chat · ...
Orange Beach, AL · On-site
$18 - $20/hr
This position combines sales-focused reservation support with hospitality-driven guest care, making ... Key Responsibilities * Assist guests with booking reservations by phone, email, chat, and text ...
Orange Beach, AL · On-site
$18 - $20/hr
This position combines sales-focused reservation support with hospitality-driven guest care, making ... Key Responsibilities * Assist guests with booking reservations by phone, email, chat, and text ...
$18 - $20/hr
This position combines sales-focused reservation support with hospitality-driven guest care, making ... Key Responsibilities * Assist guests with booking reservations by phone, email, chat, and text ...
Quick apply
$18 - $20/hr
This position combines sales-focused reservation support with hospitality-driven guest care, making ... Key Responsibilities * Assist guests with booking reservations by phone, email, chat, and text ...
Mobile, AL · On-site
Responds to end user queries by phone, email, or chat providing first level assistance and support; * Carries out troubleshooting to determine cause/correction of user problems with applications and ...
Mobile, AL · On-site
Responds to end user queries by phone, email, or chat providing first level assistance and support; * Carries out troubleshooting to determine cause/correction of user problems with applications and ...
Mobile, AL · On-site
Responds to end user queries by phone, email, or chat providing first level assistance and support; * Carries out troubleshooting to determine cause/correction of user problems with applications and ...
Mobile, AL · On-site
Responds to end user queries by phone, email, or chat providing first level assistance and support; * Carries out troubleshooting to determine cause/correction of user problems with applications and ...
Provides relevant support services to the student population delivered via e-mail, text, telephone, or online chat. * Maintains consistent availability for inbound calls via the designated phone ...
Provides relevant support services to the student population delivered via e-mail, text, telephone, or online chat. * Maintains consistent availability for inbound calls via the designated phone ...
What You'll Do Be the friendly, knowledgeable voice that customers can trust through phone, email, and chat Provide personalized support and solutions that meet each customer's unique needs Educate ...
What You'll Do Be the friendly, knowledgeable voice that customers can trust through phone, email, and chat Provide personalized support and solutions that meet each customer's unique needs Educate ...
... chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide clients with IRS support * All ...
... chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide clients with IRS support * All ...
Foley, AL · On-site
$44K - $59K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Foley, AL · On-site
$44K - $59K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Mobile, AL · On-site
$46K - $62K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Mobile, AL · On-site
$46K - $62K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Pascagoula, MS · On-site
$50K - $55K/yr
Key Responsibilities Interacts with customers via telephone, email, online chat, or in person to provide support and information on services.Fields customer questions and complaintsIdentifies and ...
New
Quick apply
Pascagoula, MS · On-site
$50K - $55K/yr
Key Responsibilities Interacts with customers via telephone, email, online chat, or in person to provide support and information on services.Fields customer questions and complaintsIdentifies and ...
New
Pascagoula, MS · On-site
Interacts with customers via telephone, email, online chat, or in person to provide support and information on services. * Fields customer questions and complaints * Identifies and implements ...
Pascagoula, MS · On-site
Interacts with customers via telephone, email, online chat, or in person to provide support and information on services. * Fields customer questions and complaints * Identifies and implements ...
Orange Beach, AL · On-site
$33K - $44K/yr
... telephone and email support activities in a high-volume, fast-paced environment. This role is ... via phone, email, and chat. * Accurately documents all interactions, notes, and required ...
Orange Beach, AL · On-site
$33K - $44K/yr
... telephone and email support activities in a high-volume, fast-paced environment. This role is ... via phone, email, and chat. * Accurately documents all interactions, notes, and required ...
Orange Beach, AL · On-site
$33K - $44K/yr
... telephone and email support activities in a high-volume, fast-paced environment. This role is ... via phone, email, and chat. * Accurately documents all interactions, notes, and required ...
Orange Beach, AL · On-site
$33K - $44K/yr
... telephone and email support activities in a high-volume, fast-paced environment. This role is ... via phone, email, and chat. * Accurately documents all interactions, notes, and required ...
In this role, you will support and guide clients through product education, personalized solutions ... Responsibilities Communicate with customers via phone, email, and chat with professionalism and ...
In this role, you will support and guide clients through product education, personalized solutions ... Responsibilities Communicate with customers via phone, email, and chat with professionalism and ...
Makes backend configuration updates and provides technical support to the dealer ensuring that all ... This includes emails, phone calls, Zoom meetings, and text messages. * Actively participates in all ...
Makes backend configuration updates and provides technical support to the dealer ensuring that all ... This includes emails, phone calls, Zoom meetings, and text messages. * Actively participates in all ...
Mobile, AL · On-site
$85K - $105K/yr
Makes backend configuration updates and provides technical support to the dealer ensuring that all ... This includes emails, phone calls, Zoom meetings, and text messages.Actively participates in all ...
Quick apply
Mobile, AL · On-site
$85K - $105K/yr
Makes backend configuration updates and provides technical support to the dealer ensuring that all ... This includes emails, phone calls, Zoom meetings, and text messages.Actively participates in all ...
Mobile, AL · On-site
$85K - $105K/yr
Makes backend configuration updates and provides technical support to the dealer ensuring that all ... This includes emails, phone calls, Zoom meetings, and text messages. * Actively participates in all ...
Mobile, AL · On-site
$85K - $105K/yr
Makes backend configuration updates and provides technical support to the dealer ensuring that all ... This includes emails, phone calls, Zoom meetings, and text messages. * Actively participates in all ...
Orange Beach, AL · On-site
Monitors academic progress and coordinates all administrative support to academic programs via ... phone rotation, email, and live chat. Qualifications To perform this job successfully, an ...
Orange Beach, AL · On-site
Monitors academic progress and coordinates all administrative support to academic programs via ... phone rotation, email, and live chat. Qualifications To perform this job successfully, an ...
Orange Beach, AL · On-site
$15/hr
... support to academic programs via student requests. * Prepares official letters amp; emails ... and live chat. Qualifications To perform this job successfully, an individual must be able to ...
Orange Beach, AL · On-site
$15/hr
... support to academic programs via student requests. * Prepares official letters amp; emails ... and live chat. Qualifications To perform this job successfully, an individual must be able to ...
$14.31 - $17.04
14% of jobs
$18.48 is the 25th percentile. Wages below this are outliers.
$17.04 - $19.78
21% of jobs
$19.78 - $22.51
14% of jobs
The median wage is $22.67 / hr.
$22.51 - $25.24
18% of jobs
$27.10 is the 75th percentile. Wages above this are outliers.
$25.24 - $27.97
12% of jobs
$27.97 - $30.71
6% of jobs
$30.71 - $33.44
4% of jobs
$33.44 - $36.17
3% of jobs
$36.17 - $38.90
3% of jobs
$38.90 - $41.64
3% of jobs
$41.64 - $44.37
1% of jobs
$14
$25
$44
An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.
A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.
To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.
The most popular types of Email Chat Support jobs in Mobile, AL are:
For Email Chat Support jobs in Mobile, AL, the most frequently searched job titles are:
The top searched job categories for Email Chat Support jobs in Mobile, AL are:
Cities near Mobile, AL with the most Email Chat Support job openings:
Daphne, AL • On-site
$18 - $22/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 27 days ago
Job Summary: Do you enjoy solving problems? Do you have a knack for computers? Are you the go-to person when someone in your family needs help with technology? Castle Technology Partners is looking for an enthusiastic help desk technician to help provide excellent customer service and assist our clients with technical issues, learn more about us at www.castletechnologypartners.com. On-the-job training provided as needed.
Responsibilities & Duties:
· Create, document, and manage support tickets and solutions in a timely manner per service level agreement requirements
· Help customers via phone, email, and chat
· Analyze, troubleshoot, and solve technological issues
· Escalate advanced technological issues to senior staff
· Document customer specific data for future reference
· Assist with new installations and implementations
· Assist with proactive and preventative maintenance
· Monitor and review various scheduled reports for anomalies and escalate issues accordingly
Required Qualifications & Skills:
· Excellent Customer Service
· Team Oriented
· Passion for Learning, specifically Technology
· Excellent Communication
· Analytical and Problem Solving skills
· Excellent Documentation and Organization
· Ability to work on multiple tasks at once and utilize time for maximum outputs
· Experience with Windows 10
· High School Diploma or GED
· Drivers License and clean driving record
Preferred Qualifications & Skills:
· Associates Degree
· Microsoft Office and/or Google Workspace experience
· Mac experience
Sourced by ZipRecruiter
It services
11 - 50 Employees
Daphne, AL, US
1991
