Columbia, SC · Hybrid
Medical
Dental
Vision
Retirement
PTO
Consults directly with customers via phone, chat, and email and documents customer interactions ... Creates knowledge base articles for posting onto the customer support site which alert the customer ...
Columbia, SC · Hybrid
Medical
Dental
Vision
Retirement
PTO
Consults directly with customers via phone, chat, and email and documents customer interactions ... Creates knowledge base articles for posting onto the customer support site which alert the customer ...
Columbia, SC · On-site
Medical
Dental
Vision
Retirement
PTO
Consults directly with customers via phone, chat, and email and documents customer interactions ... Creates knowledge base articles for posting onto the customer support site which alert the customer ...
Columbia, SC · On-site
Medical
Dental
Vision
Retirement
PTO
Consults directly with customers via phone, chat, and email and documents customer interactions ... Creates knowledge base articles for posting onto the customer support site which alert the customer ...
Columbia, SC · On-site
Medical
Dental
Vision
Retirement
PTO
Consults directly with customers via phone, chat, and email and documents customer interactions ... Creates knowledge base articles for posting onto the customer support site which alert the customer ...
Columbia, SC · On-site
Medical
Dental
Vision
Retirement
PTO
Consults directly with customers via phone, chat, and email and documents customer interactions ... Creates knowledge base articles for posting onto the customer support site which alert the customer ...
Columbia, SC · Hybrid
Medical
Dental
Vision
Retirement
PTO
Consults directly with customers via phone, chat, and email and documents customer interactions ... Creates knowledge base articles for posting onto the customer support site which alert the customer ...
Columbia, SC · Hybrid
Medical
Dental
Vision
Retirement
PTO
Consults directly with customers via phone, chat, and email and documents customer interactions ... Creates knowledge base articles for posting onto the customer support site which alert the customer ...
Columbia, SC · On-site
$18 - $20/hr
Medical
Dental
Vision
Retirement
PTO
Consults directly with customers via phone, chat, and email and documents customer interactions ... Creates knowledge base articles for posting onto the customer support site which alert the customer ...
Columbia, SC · On-site
$18 - $20/hr
Medical
Dental
Vision
Retirement
PTO
Consults directly with customers via phone, chat, and email and documents customer interactions ... Creates knowledge base articles for posting onto the customer support site which alert the customer ...
Columbia, SC · Hybrid
$20/hr
Medical
Dental
Vision
Retirement
PTO
Consults directly with customers via phone, chat, and email and documents customer interactions ... Creates knowledge base articles for posting onto the customer support site which alert the customer ...
Columbia, SC · Hybrid
$20/hr
Medical
Dental
Vision
Retirement
PTO
Consults directly with customers via phone, chat, and email and documents customer interactions ... Creates knowledge base articles for posting onto the customer support site which alert the customer ...
Experience supporting customers via phone, email, and chat preferred. In Lieu Of * NA Required Certifications, Registrations, Licenses * NA Knowledge, Skills and Abilities * Ability to create ...
Experience supporting customers via phone, email, and chat preferred. In Lieu Of * NA Required Certifications, Registrations, Licenses * NA Knowledge, Skills and Abilities * Ability to create ...
Experience supporting customers via phone, email, and chat preferred. In Lieu Of * NA Required Certifications, Registrations, Licenses * NA Knowledge, Skills and Abilities * Ability to create ...
Experience supporting customers via phone, email, and chat preferred. In Lieu Of * NA Required Certifications, Registrations, Licenses * NA Knowledge, Skills and Abilities * Ability to create ...
Experience supporting customers via phone, email, and chat preferred. In Lieu Of * NA Required Certifications, Registrations, Licenses * NA Knowledge, Skills and Abilities * Ability to create ...
Experience supporting customers via phone, email, and chat preferred. In Lieu Of * NA Required Certifications, Registrations, Licenses * NA Knowledge, Skills and Abilities * Ability to create ...
Experience supporting customers via phone, email, and chat preferred. In Lieu Of * NA Required Certifications, Registrations, Licenses * NA Knowledge, Skills and Abilities * Ability to create ...
Experience supporting customers via phone, email, and chat preferred. In Lieu Of * NA Required Certifications, Registrations, Licenses * NA Knowledge, Skills and Abilities * Ability to create ...
Columbia, SC · Hybrid
Medical
Dental
Vision
Retirement
PTO
Consults directly with customers via phone, chat, and email and documents customer interactions ... Creates knowledge base articles for posting onto the customer support site which alert the customer ...
Columbia, SC · Hybrid
Medical
Dental
Vision
Retirement
PTO
Consults directly with customers via phone, chat, and email and documents customer interactions ... Creates knowledge base articles for posting onto the customer support site which alert the customer ...
Columbia, SC · On-site
Medical
Dental
Vision
Retirement
PTO
Consults directly with customers via phone, chat, and email and documents customer interactions ... Creates knowledge base articles for posting onto the customer support site which alert the customer ...
Columbia, SC · On-site
Medical
Dental
Vision
Retirement
PTO
Consults directly with customers via phone, chat, and email and documents customer interactions ... Creates knowledge base articles for posting onto the customer support site which alert the customer ...
Medical
Dental
Vision
Life
Retirement
PTO
At Credence, we support our clients' mission-critical needs, powered by technology. We provide ... chat, organizational email boxes, web based "Common Operational Picture", and/or intelligence ...
Medical
Dental
Vision
Life
Retirement
PTO
At Credence, we support our clients' mission-critical needs, powered by technology. We provide ... chat, organizational email boxes, web based "Common Operational Picture", and/or intelligence ...
Shaw Air Force Base, SC · On-site
Medical
Dental
Vision
Life
Retirement
PTO
At Credence, we support our clients' mission-critical needs, powered by technology. We provide ... chat, organizational email boxes, web based "Common Operational Picture", and/or intelligence ...
Shaw Air Force Base, SC · On-site
Medical
Dental
Vision
Life
Retirement
PTO
At Credence, we support our clients' mission-critical needs, powered by technology. We provide ... chat, organizational email boxes, web based "Common Operational Picture", and/or intelligence ...
... chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide clients with IRS support * All ...
... chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide clients with IRS support * All ...
... chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide clients with IRS support * All ...
... chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide clients with IRS support * All ...
... chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide clients with IRS support * All ...
... chat, email * Prepare complete and accurate tax returns * Generate business growth, increase client retention, and offer additional products and services * Provide clients with IRS support * All ...
Columbia, SC · On-site
$47K - $63K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Columbia, SC · On-site
$47K - $63K/yr
... chat, email, and in person * Working knowledge of Microsoft Outlook, Microsoft Teams, and other ... support for life both in and outside of work.
Gathers documents to help support approval decision. Reviews closing disclosure with member to ... email, online/chat, and in person. · Acts as a liaison to third parties as required for the ...
Gathers documents to help support approval decision. Reviews closing disclosure with member to ... email, online/chat, and in person. · Acts as a liaison to third parties as required for the ...
Gathers documents to help support approval decision. Reviews closing disclosure with member to ... email, online/chat, and in person. • Acts as a liaison to third parties as required for the ...
Gathers documents to help support approval decision. Reviews closing disclosure with member to ... email, online/chat, and in person. • Acts as a liaison to third parties as required for the ...
$13.34 - $15.89
14% of jobs
$17.23 is the 25th percentile. Wages below this are outliers.
$15.89 - $18.44
21% of jobs
$18.44 - $20.99
14% of jobs
The median wage is $21.14 / hr.
$20.99 - $23.53
18% of jobs
$25.27 is the 75th percentile. Wages above this are outliers.
$23.53 - $26.08
12% of jobs
$26.08 - $28.63
6% of jobs
$28.63 - $31.17
4% of jobs
$31.17 - $33.72
3% of jobs
$33.72 - $36.27
3% of jobs
$36.27 - $38.82
3% of jobs
$38.82 - $41.36
1% of jobs
$13
$24
$41
An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.
A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.
To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.
The most popular types of Email Chat Support jobs in Columbia, SC are:
For Email Chat Support jobs in Columbia, SC, the most frequently searched job titles are:
The top searched job categories for Email Chat Support jobs in Columbia, SC are:
Cities near Columbia, SC with the most Email Chat Support job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 15 days ago
Create the future of e-health together with us by becoming a Product Support Specialist
At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.
Your Contribution:
Responds to all customer requests for assistance in a timely manner that meets or exceeds the expected service level agreement for Customer Support.
Responds to all customer and leadership requests in a professional, courteous, and respectful manner.
Consults directly with customers via phone, chat, and email and documents customer interactions thoroughly, clearly, and concisely.
Creates knowledge base articles for posting onto the customer support site which alert the customer to best practices and provides instructions on software functionality.
Analyzes, troubleshoots, runs scripts, provides recommendations, and solves customer requests related to or affecting our software products.
Learns core task set for all features of assigned CGM software products and passes applicable exams.
Clearly documents customer tickets in the CRM system and follows the processes established for CRM use.
Your Qualification:
Must be available between the hours of 8AM - 8PM EST Monday through Friday.
Minimum of 1 year customer service experience.
Knowledge of Practice Management (PM), medical terminology/medical office workflow, medical billing or insurance and experience providing technical hands-on support.
Ability to manage multiple tasks and thrive in a high call volume, fast paced environment.
Ability to troubleshoot and use the tools available in the Windows operating systems to diagnose problems.
Ability to independently perform research using resources such as the internet and procedure manuals.
What you can expect from us:
Purpose: Become a part of a significant initiative. At the intersection of healthcare and digital innovation, we are shaping the future of e-health.
Equal Opportunity Employer: At CGM, we value our team members and strive to create an environment where everyone has the opportunity to succeed.
Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
Security: We offer a secure workplace in a crisis-proof market.
All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
Work environment: Modern workplaces, flexible working hours, hybrid work options and much more.
Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.
We create the future of e-health. Join us in a cause that shapes the very future of hope and healing. At the powerful crossroads of healthcare and innovation, we are passionately building the next chapter of e-health-a revolution that saves lives, transforms care, and brings compassion into the digital age. Together, we can make a lasting difference.
