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Ellie Mae Jobs (NOW HIRING)

Crosscountrymortgage

Encompass Administrator

Remain up to date on forthcoming Ellie Mae initiatives. * Work closely with the .Net Team, where applicable, on incoming requests. * Ensure updates do not adversely affect the system. * Work closely ...

CrossCountry Mortgage

Encompass Administrator

Remain up to date on forthcoming Ellie Mae initiatives. * Work closely with the .Net Team, where applicable, on incoming requests. * Ensure updates do not adversely affect the system. * Work closely ...

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Ellie Mae information

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$24K

$92.8K

$156K

How much do ellie mae jobs pay per year?

As of Sep 13, 2026, the average yearly pay for ellie mae in the United States is $92,782.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $114,000.00 per year, depending on experience, location, and employer.

What is an Ellie Mae?

An Ellie Mae job typically refers to a role at Ellie Mae, a company specializing in mortgage technology and loan automation. Positions at Ellie Mae can range from software engineering and product management to customer support and sales. Employees often work on developing and supporting digital mortgage solutions used by lenders and financial institutions. The company focuses on streamlining the loan process through cloud-based platforms and AI-driven tools.

What skills and qualifications are needed to thrive as an Ellie Mae software specialist?

To thrive as an Ellie Mae (ICE Mortgage Technology) software specialist, you need a strong understanding of mortgage industry processes, software configuration skills, and ideally a background in computer science or information systems. Familiarity with Encompass LOS, API integrations, and relevant certifications such as Encompass Certified Administrator are highly valued. Excellent problem-solving abilities, communication, and customer service skills help you stand out in supporting users and collaborating with cross-functional teams. These skills ensure efficient implementation, customization, and support of mortgage technology solutions, driving business productivity and compliance.

What challenges are faced by an Ellie Mae Encompass administrator in managing mortgage software workflows?

As an Ellie Mae Encompass Administrator, you may encounter challenges such as keeping up with frequent software updates, managing user permissions across different departments, and customizing workflows to align with evolving regulatory requirements. It's important to communicate closely with loan officers, processors, and compliance teams to ensure system configurations meet business needs. Staying proactive with training and documentation can help streamline support and minimize downtime for end users.

What is the difference between Ellie Mae vs Encompass Specialist?

FeatureEllie MaeEncompass Specialist
Primary RoleLoan origination software provider and platformLoan processing and support using Ellie Mae's Encompass platform
CredentialsKnowledge of Ellie Mae software, mortgage industry familiaritySame as Ellie Mae, with additional loan processing experience
Work EnvironmentSoftware companies, financial institutions, mortgage lendersMortgage lenders, loan processing firms, financial institutions
Industry UsageUsed by mortgage lenders for loan originationUtilizes Ellie Mae's platform to process loans

Ellie Mae is a software provider offering the Encompass platform, while an Encompass Specialist is a professional who uses this platform to process and support mortgage loans. The specialist role involves hands-on loan processing, whereas Ellie Mae focuses on software solutions for the industry.

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Ellie Mae jobs near you
Infographic showing various Ellie Mae job openings in the United States as of September 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 77% In-person, and 23% Remote job distribution, with an average salary of $92,782 per year, or $44.6 per hour.

Encompass Administrator

Remote

Crosscountrymortgage
See more jobs at Crosscountrymortgageexternal

Full-time

Medical, Dental, Vision, Retirement

Posted 29 days ago

Job description

CrossCountry Mortgage (CCM)is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

The Encompass Administrator (Senior) is a key member of CrossCountry Mortgage's LOS team. This position contributes to business success by utilizing technical skills, mortgage experience, and a thorough understanding of the LOS system. This LOS team supports the business platform to accomplish critical business processes that are critical to the company's day-to-day operations.

Job Responsibilities:

  • Work with the applicable business units to offer areas of improvement, implement, manage, and maintain input forms, business rules, major releases, loan programs, eFolder settings, disclosures, HMDA support, investor suspense requests, DMI export, servicing transfers, warehouse data tapes, and archive loan strategy.
  • Evaluate the Encompass system, CCM's integrations and CCM's business workflow to help drive change for process-flow improvement in the Encompass system and CCM's integrations.
  • Design and implement approved change requests by creating or enhancing Encompass settings, basic and advanced input forms, and basic and advanced business rules.
  • Employ problem solving skills to understand, interpret, troubleshoot, and resolve issues relating to system functionality.
  • Ensure deadlines are met and update the project management system.
  • Remain up to date on key Encompass trends and methodologies.
  • Remain up to date on forthcoming Ellie Mae initiatives.
  • Work closely with the .Net Team, where applicable, on incoming requests.
  • Ensure updates do not adversely affect the system.
  • Work closely with the Product Manager, where applicable, on incoming requests.
  • Work as an escalation point for general inquiries and troubleshooting requests from Support.

Qualificationsand Skills:

  • High School Diploma or equivalent.
  • 5+ years' experience performing Ellie Mae Encompass Administration.
  • 5+ years' experience building Input Forms and creating Business Rules within Encompass/LOS.
  • 5+ years' experience within the Mortgage Industry.
  • Encompass Administrator Certification.
  • Encompass Web Experience a plus.
  • Thorough understanding of the loan lifecycle from point of sale through servicing and secondary.
  • Advanced knowledge of real estate lending regulations and compliance standards.
  • JIRA knowledge a plus.
  • Effective communication and collaboration skills to maintain positive business relationships with system stakeholders.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com

California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.

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