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Elevator Customer Service Jobs (NOW HIRING)

TK Elevator

Elevator Mechanic

Albuquerque, NM · On-site

We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world's leading ...

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Elevator Customer Service information

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How much do elevator customer service jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for elevator customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Elevator Customer Service vs Elevator Technician?

AspectElevator Customer ServiceElevator Technician
CredentialsCustomer service training, possibly certification in elevator systemsTechnical certifications, electrician licenses, specialized training
Work EnvironmentOffice settings, customer locations, elevator lobbiesElevator shafts, machinery rooms, maintenance sites
Employer & Industry UsageBuilding management companies, elevator service providersElevator manufacturing, maintenance companies, building facilities

Elevator Customer Service roles focus on assisting customers, handling inquiries, and providing support related to elevators. In contrast, Elevator Technicians perform maintenance, repairs, and installations of elevator systems. While both roles require knowledge of elevator systems, customer service positions emphasize communication skills, whereas technicians require technical certifications and hands-on skills.

How do you get into elevator customer service?

To enter elevator customer service, candidates typically need a high school diploma or equivalent and good communication skills. Relevant experience in customer service or technical knowledge of elevators can be beneficial, and some employers may require certification or training programs related to elevator systems.

What skills are needed for elevator customer service?

Elevator customer service representatives need strong communication and interpersonal skills to assist passengers effectively. They should also have problem-solving abilities, basic technical knowledge of elevator systems, and the ability to remain calm in emergencies. Customer service skills and a professional appearance are important for providing a positive experience.

What cities are hiring for Elevator Customer Service jobs?

Cities with the most Elevator Customer Service job openings:

What are popular job titles related to Elevator Customer Service jobs?

For Elevator Customer Service jobs, the most frequently searched job titles are:

Elevator Mechanic

Albuquerque, NM

TK Elevator Corporation
10K+ employees
Learn more about TK Elevator Corporationexternal

Full-time

Re-posted 22 days ago

TK Elevator rating

8.3

Company rating: 8.3 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

Job description

What we expect

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking Elevator Mechanics for Albuquerque, Farmington, and Roswell NM. You will be responsible for the successful completion of work aligned with Service, Repair, New Installation and/ or Modernization while meeting both customer expectations and profitability measures.

  • Monitors and analyzes the function of mechanical and electrical components as necessary to troubleshoot, adjust or repair the equipment
  • Preforms preventative maintenance task including visually inspecting, manually cleaning and lubrication elevator systems and components in a controlled or non-controlled climate field setting.
  • Establishing and strengthening business relationships with owners, property managers, building engineers and union business agents is a key part of this job.

This is a safety sensitive position.

Who we are looking for

EDUCATION & EXPERIENCE

  • Requires a high school diploma or GED and 2+ years related work experience as a mechanic or technician in a commercial setting.
  • Must have demonstrated strong mechanical reasoning and comprehension skills plus hands-on mechanical aptitude.
  • Relocation assistance may be considered.
  • This position requires the ability to be a self-starter and work independently with little supervision.
  • Must be able to lift up to 100 pounds on a regular basis.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

What we offer

For an overview of benefits, please visit: www.neibenefits.org

Who we are

With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.

Contact

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.

Elevatorjobs.AMS@tkelevator.com

What TK Elevator employees say

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