Electrical Operations Manager Jobs in Cleveland, TN

At Service Electric Company, we believe that each employee contributes directly to the success and growth of our company. Specializing in transmission, distribution, substation, storm restoration, and technical services., our rapid expansion follows our growing reputation for delivering safe, quality, and on-time projects to all our customers. Whether we’re staffing internal support or in-field workforce, we are guided by our Core Values of Quality, Safety, and Responsibility.
Incorporated in 1945, SERVICE ELECTRIC Company now employs over 2,000 employees and operates a fleet of more than 2,000 pieces of equipment. Our primary footprint includes the Southeast, Midwest, and Puerto Rico, but our crews travel throughout the Country to assist with storm restoration. Service Electric Company is a subsidiary of Quanta Services, Inc. (NYSE:PWR).
Our culture is about supporting an environment where all employees can be themselves, are valued, and have an equal opportunity to succeed.

The Senior Substation Apparatus Technician is an advanced-level technical leadership position responsible for overseeing and performing the testing, inspection, maintenance, troubleshooting, and commissioning of substation apparatus with minimal supervision. This role independently executes complex field electrical testing activities to ensure the safe and reliable operation of high-voltage substation equipment. The Senior Substation Apparatus Technician is expected to recommend and implement measures to improve field service operations, technical quality, and customer service. This position may be assigned work individually, lead field crews, or serve as the primary technical lead on large or complex electrical substation and powerplant projects. The Senior Substation Apparatus Technician reports directly to the Apparatus Operations Manager and works closely with Apparatus Supervisors, engineers, project managers, and other team members to ensure industry-standard testing practices, safety procedures, and documentation requirements are consistently followed while performing hands-on work in substations and power facilities. This position is suited for individuals who demonstrate advanced technical expertise and leadership in substation apparatus testing and electrical power systems. Effective communication with the Apparatus Operations Manager and Apparatus Supervisor is required throughout active projects and when awaiting assignment and/or during standby time. Often requires extensive travel and non-standard schedules at field locations with exposure to varying environmental conditions. 

• Perform and lead advanced testing, inspection, maintenance, troubleshooting, and commissioning of substation apparatus, including but not limited to:
  • Power transformers
  • Circuit breakers (oil, SF, and vacuum)
  • Instrument transformers (CTs and PTs)
  • Disconnect switches and grounding switches
  • Bus work and associated substation equipment
• Lead commissioning activities for new or upgraded substation equipment and ensure compliance with
• project specifications and industry standards.
• Perform and oversee advanced electrical testing independently, including but not limited to:
  • Insulation resistance (Megger) testing
  • Power factor / dissipation factor testing
  • Transformer turns ratio (TTR) testing
  • Contact resistance testing
  • Timing and travel analysis
  • Functional, mechanical, and control system operational checks
• Analyze complex test results, diagnose equipment issues, and develop corrective action
• Lead the setup, operation, verification, and teardown of test equipment in accordance with company
• and manufacturer procedures.
• Prepare, review, and approve detailed field reports and documentation for accuracy and completeness
• in accordance with company and customer requirements.
• Follow and enforce all company safety policies, utility safety rules, and applicable OSHA requirements.
• Lead job briefings, tailboard meetings, and hazard assessments.
• Use required personal protective equipment (PPE) at all times and promote a strong safety culture in
• the field.
• Maintain test equipment, tools, and vehicles in a clean and serviceable condition.
• Provide technical guidance, mentorship, and training to Level 1, Level 2, and Level 3 technicians.
• Coordinate field activities with engineers, project managers, clients, and utility personnel.
• Travel to job sites as required, including overnight travel and extended assignments.
• Work outdoors in substations under varying weather and environmental conditions.
• Maintain a professional demeanor when interacting with clients, contractors, and utility personnel.
• Communicate clearly and professionally (written and/or verbal) regarding safety matters (i.e., tailboard
• meetings), security or environmental incidents, safety violations, or near misses.
• Coordinate personal lodging, travel, and transportation arrangements as needed.
• Complete time entry, expense reports, and field service job documentation using company-approved
• administrative tools or software.
• Perform duties in accordance with customer, industry, and corporate laws, regulations, and standards.
• Perform additional duties as assigned by the Apparatus Operations Manager.

• High school diploma or GED required, technical school or associate degree in electrical technology or related field preferred.
• Advanced knowledge of electrical theory, power systems, and substation apparatus applications.
• Minimum of 6–8 years of experience in substation apparatus testing, electrical maintenance, or related power industry field work.
• Ability to read and interpret electrical schematics, wiring diagrams, one-line drawings, and technical manuals.
• Advanced knowledge of substation apparatus testing methods and applicable industry standards (NETA, IEEE, ANSI).
• Demonstrated ability to independently perform, analyze, and troubleshoot complex electrical testing procedures and lead field execution.
• Proven ability to lead crews, mentor technicians, and manage field activities effectively.
• Strong commitment to safety, following procedures and to work effectively as part of a team.
• Good verbal and written communication skills.
• Ability to lift up to 50 pounds and perform physical tasks such as climbing, standing for long periods, and working in confined spaces.
• Ability to work outdoors in varying weather and environmental conditions and perform physically demanding tasks, including lifting, climbing, kneeling, and standing for extended periods.
• Valid driver’s license and acceptable driving record. EH&S/OSHA 30 and NFPA 70E training required or will be
• CPR/First Aid training is preferred or will be

• Demonstrated knowledge of substation equipment, including power transformers, circuit breakers (oil, SF, and vacuum), instrument transformers (CTs and PTs), disconnect switches, and associated apparatus
• OSHA 10 or OSHA 30 certification.
• Proficient in completing detailed field reports and using company-approved software or digital reporting tools.
• Strong understanding of safe work practices in energized and high-voltage substation environments.
• Demonstrated ability to multi-task and manage multiple
• Ability to perform standard practices and procedures to resolve technical
• Ability to follow scope of work and assigned
• Good electro-mechanical skills including the ability to operate hand tools, power tools, multi-meters, ladders, and PPE.
• Basic competency with computer skills including email, internet, data entry in online tools, Microsoft and Windows based software.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, national origin or ancestry, sex (including gender, pregnancy, sexual orientation, and/or gender identity), age, disability, genetic information, veteran status, and/or any other basis protected by applicable federal, state or local law.
We are an Equal Opportunity Employer, including disability and protected veteran status.
We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application, interview, or hiring processes or to perform the essential functions of a position, please contact us the Company’s Human Resources department.