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Elderly Call Center Jobs (NOW HIRING)

Medix

Payment Representative

Virginia Beach, VA · On-site

$18 - $23/hr

Manage call center operations by responding to payment inquiries and recording transactions ... minors, elderly and those with physical or mental disabilities. Due to these job duties, this ...

Viva Health

Medicare Member Advocate I

Birmingham, AL · On-site

$17/hr

Experience in health or insurance-related call center * Experience working with the elderly population * Working knowledge of Medicare, medical terminology, and HIPAA guidelines Equal Opportunity ...

Medix

Payment Representative

Virginia Beach, VA · On-site

$18 - $23/hr

Manage call center operations and provide consistent phone coverage during operating hours. * Help ... minors, elderly and those with physical or mental disabilities. Due to these job duties, this ...

myLaurel

Care Navigator

Seattle, WA · On-site +1

$22/hr

What You Bring * 2+ years of professional experience in a healthcare call center or patient facing ... Be part of a high-growth startup transforming acute and transitional care for frail, elderly, and ...

Medix

Patient Billing Support Representative

Chicago, IL · On-site

$16 - $18/hr

This is a fully remote opportunity supporting a high-volume healthcare call center. The ideal ... minors, elderly and those with physical or mental disabilities. Due to these job duties, this ...

myLaurel

Care Navigator

Seattle, WA · Remote

$22/hr

What You Bring * 2+ years of professional experience in a healthcare call center or patient facing ... Be part of a high-growth startup transforming acute and transitional care for frail, elderly, and ...

myLaurel

Care Navigator

Seattle, WA · Remote

$22/hr

What You Bring * 2+ years of professional experience in a healthcare call center or patient facing ... Be part of a high-growth startup transforming acute and transitional care for frail, elderly, and ...

myLaurel

Care Navigator

$22/hr

What You Bring * 2+ years of professional experience in a healthcare call center or patient facing ... Be part of a high-growth startup transforming acute and transitional care for frail, elderly, and ...

Medix

Medical Reception

Saint Paul, MN · On-site

$25 - $26/hr

Handle incoming calls in a high-volume call center environment. * Manage an average call volume of ... minors, elderly and those with physical or mental disabilities. Due to these job duties, this ...

AnewHealth

Growth Quality Assurance Analyst

... the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 ... Provide timely and constructive feedback to call center agents and supervisors. * Collaborate with ...

AnewHealth

Growth Quality Assurance Analyst

... the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 ... Provide timely and constructive feedback to call center agents and supervisors. * Collaborate with ...

Ampcus

Customer Service Advocate, Level I.

Comfort with CRM systems, call center software, and Medicare databases is vital. * Associates ... Medicare members may be elderly, frustrated, or confused. Associates need active listening skills ...

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Elderly Call Center information

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$10

$17

$25

How much do elderly call center jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for elderly call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are popular job titles related to Elderly Call Center jobs?

For Elderly Call Center jobs, the most frequently searched job titles are:

Infographic showing various Elderly Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Contact Center Resource Specialist

Charlottesville, VA • On-site

Medix
Recruiting and Staffing Services • 1 - 5K employees
Learn more about Medixexternal

$17.50 - $24.30/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 29 days ago

Job description

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
Our client is seeking a dedicated Contact Center Specialist to serve as a 24/7 entry-level point of contact responsible for handling a wide range of customer service needs. This position supports callers by responding to inquiries, coordinating information, and ensuring a smooth communication flow across departments.
Key Responsibilities
  • Respond to incoming calls and inquiries from both internal and external callers
  • Screen and assess patient needs, applying de-escalation techniques when appropriate and escalating concerns as needed
  • Use sound judgment to determine appropriate next steps and ensure timely resolution or escalation
  • Support call routing, processing, and monitoring functions across multiple departments
  • Accurately enter and maintain patient, provider, and service-related information within electronic systems
  • Handle requests related to transportation, equipment, and other services, ensuring accuracy and completeness
  • Respond to inquiries received via phone, web, fax, and paging systems using strong customer service skills
  • Utilize various systems and tools (e.g., electronic medical records, databases, and web-based applications) to access and input information
  • Identify and escalate data discrepancies or service issues as appropriate

Qualifications
  • High School Diploma
  • Strong Customer Service Background
  • Organized
  • Reliable
  • Tech Savvy

Skills
  • Call Center Experience
  • Medical Knowledge
  • Epic

Monday - Friday, Rotating Weekends, 2p-10:30p
Benefits
  • Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
  • Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
  • 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
  • Short Term Disability Insurance.
  • Term Life Insurance Plan.

* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
Any required state or Joint Commission training is compensated at the state or local minimum wage rate.
* As a job position within our Revenue Cycle division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing financial and confidential information, handling financial and other payment data, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
Medix Staffing Solutions logo

About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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