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Eight Five Jobs in Indiana (NOW HIRING)

Tire Rack

Customer Care Specialist I 8-5

South Bend, IN · On-site

$18/hr

Customer Care Specialist I (8-5) Employment Type: Full-Time Location: South Bend, IN (On-Site) Hourly, Non-Exempt, Starting at $18 About the Role The Customer Care Specialist I serves as a key point ...

GO Staffing

Surgery - General Physician

Richmond, IN · On-site

$223K - $268K/yr

Current shifts available 7/12-7/19, 8/5-8/10, 8/17-8/21, 8/31-9/4, 9/8-9/10, 9/27-10/1 * Minimum 2 years of experience required * 24-hour call schedule * Duties include rounding, trauma call ...

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Are 9 5 jobs actually 8 5?

The term '9 to 5' typically refers to standard full-time office hours, often from 9:00 AM to 5:00 PM, totaling 8 hours with a break. Eight Five jobs generally follow this schedule, but actual hours can vary depending on the employer, industry, and job role, with some requiring early starts, late finishes, or flexible hours.

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Common 9 to 5 jobs include administrative assistants, customer service representatives, office managers, and data entry clerks. These roles typically involve standard daytime hours in office environments and often require skills in communication, organization, and computer use.

What are Eight Five jobs?

The term 'Eight Five' typically refers to jobs that follow a standard 8:00 AM to 5:00 PM work schedule, which is common in many office and professional settings. These jobs usually involve working eight hours a day, five days a week, totaling a 40-hour workweek. Eight Five jobs can be found across various industries, including administration, customer service, finance, and more. They often provide a structured routine and are preferred by those who value regular working hours and weekends off.

What are the key skills and qualifications needed to thrive as an Eight Five, and why are they important?

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Did the US lose 33,000 jobs in June?

The job title Eight Five does not relate to employment data; however, in June, the US economy added or lost jobs based on official reports. According to the Bureau of Labor Statistics, the US gained 209,000 jobs in June 2023, so there was no loss of 33,000 jobs that month.

What job makes $10,000 a month without a degree?

A sales manager, real estate broker, or skilled tradesperson such as an electrician or plumber can earn $10,000 or more per month without a degree, often through commissions, bonuses, or high-demand skills. Success in these roles typically depends on experience, networking, and certifications rather than formal education.
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Eight Five jobs near you
Customer Care Specialist I 8-5

Customer Care Specialist I 8-5

Tire Rack

South Bend, IN • On-site

$18/hr

Full-time

Posted 14 days ago

Key responsibilities

  • Respond to customer calls, emails, and chat inquiries by providing information about products, orders, policies, and procedures.

  • Resolve routine customer concerns and process replacement orders, returns, exchanges, and refunds according to company policies.

  • Document customer interactions accurately and coordinate with internal departments to support seamless issue resolution.

Tire Rack rating

9.3

Company rating: 9.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Customer Care Specialist I (8-5)

Employment Type: Full-Time
Location: South Bend, IN (On-Site)

Hourly, Non-Exempt, Starting at $18

About the Role

The Customer Care Specialist I serves as a key point of contact for Tire Rack customers by delivering exceptional service through phone, email, and chat communications. This role is responsible for providing accurate information regarding products, orders, policies, and procedures while resolving customer concerns in a professional and timely manner.

The ideal candidate is customer-focused, detail-oriented, and committed to creating a positive customer experience. This position requires strong communication skills, problem-solving abilities, and the capacity to effectively manage multiple tasks in a fast-paced environment.

At Tire Rack, we are committed to delivering peace of mind to our customers through expertise, responsiveness, and outstanding service.

What You'll Do

Customer Support & Communication

  • Respond to incoming customer calls, emails, and chat inquiries in a professional and timely manner.
  • Provide accurate information regarding products, orders, policies, and procedures.
  • Handle customer service experience calls and follow-up communications.
  • Document customer interactions thoroughly and accurately within the AS400 system.

Customer Issue Resolution

  • Resolve routine customer service concerns while maintaining a positive customer experience.
  • Process replacement orders, returns, exchanges, and refunds in accordance with company policies and procedures.
  • Escalate complex issues when appropriate to ensure prompt resolution.

Order Management & Team Collaboration

  • Process and release basic e-commerce order follow-up requests.
  • Coordinate with internal departments to ensure seamless customer support and issue resolution.
  • Support other teams and departments as business needs require.
  • Contribute to overall customer satisfaction and operational efficiency.

Additional Responsibilities

  • Maintain a strong customer-first mindset in all interactions.
  • Learn and adapt to evolving processes, systems, and technologies.
  • Perform other duties as assigned.

What We're Looking For

Required Qualifications

  • Minimum of 1 year of customer service experience, preferably in a call center, retail, or e-commerce environment.
  • Working knowledge of Microsoft Office applications.
  • Strong customer service orientation and commitment to delivering positive experiences.
  • Excellent verbal and written communication skills.
  • Effective active listening, problem-solving, and conflict-resolution abilities.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple priorities and work efficiently in a fast-paced environment.
  • Ability to quickly learn new processes, systems, and software applications.
  • Demonstrated initiative and willingness to learn.

Education

  • High school diploma or equivalent required.

Schedule

Work Days

  • Monday through Friday
  • Occasional Saturdays and Sundays may be required based on business needs.

Work Hours

  • Regular schedule: 8:00 a.m. – 5:00 p.m.
  • Additional hours may be required as business needs dictate.

Why Join Tire Rack?

At Tire Rack, you'll be part of a team dedicated to delivering exceptional customer experiences while supporting one of the most trusted names in the automotive industry. We offer a collaborative environment, opportunities for growth, and the chance to make a meaningful impact on our customers every day.

If you're passionate about helping customers, solving problems, and providing outstanding service, we'd love to hear from you.


Apply