ZipRecruiter

Log In

1

Educational Software Support Jobs (NOW HIRING)

Knapp Inc

Software Support Engineer

Kennesaw, GA · On-site

... education or experience will also be considered. * 2+ years of industry related experience ... software support tools; experience with Java and/or C++ is preferred based on system scope.

KNAPP

Software Support Engineer

Kennesaw, GA · On-site

... education or experience will also be considered. * 2+ years of industry related experience ... software support tools; experience with Java and/or C++ is preferred based on system scope.

Priority Dispatch Corp.

Job Summary The Software Support Manager will have overall responsibility for the smooth and ... Provide regular reports to the Senior Client Education Manager and the Client Operations Admin Team ...

RXinsider LTD.

Diagnose, troubleshoot, and resolve software, hardware, and integration issues in a timely and ... education and support to more than 3,000 pharmacy members throughout the United States, Canada ...

next page

Showing results 1-20

All JobsEducation JobsSchool JobsEducational Technology Coordinator JobsEducational Software Support Jobs

Educational Software Support information

See salary details

$30.5K

$45.3K

$61K

How much do educational software support jobs pay per year?

As of Sep 10, 2026, the average yearly pay for educational software support in the United States is $45,311.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $48,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Educational Software Support jobs?

For Educational Software Support jobs, the most frequently searched job titles are:

Software Support Representative

Strongsville, OH • On-site

Foundation Software
Software Development • 201 - 500 employees
Learn more about Foundation Softwareexternal

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Foundation Software rating

9.3

Company rating: 9.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

14th of 247 rated software companies

Job description

Are you an analytical person with a passion for technology? Are you looking for an exciting opportunity to apply your skills and make a real impact? Then look no further! Foundation Software is seeking Full Time Software Support Representatives for our Strongsville, Ohio location.

Your tech-savviness and critical thinking skills will be put to the test as you provide exceptional customer service and ensure client satisfaction. As an onsite position, you will collaborate closely with our team in a fun and energetic environment. We offer a competitive salary plus bonus, giving you the opportunity to be rewarded for your hard work and dedication.

Responsibilities:

  • Respond to client inquiries addressing issues, answering questions, or providing assistance on software use or implementation.
  • Spend 3-4 hours daily on the phone resolving client issues.
  • Track client issues using CRM software and document details accurately.
  • Collaborate with internal departments to report and address technical issues clients may be experiencing.
  • Maintain expertise in software, new modules, and relevant industry factors.
  • Adhere to all department and company standard operating procedures.
  • Project a professional and positive image as a company representative by providing thorough assistance to associates, clients, and third parties.
  • Perform other duties as assigned.

Skills Required for Success:

  • Proven ability to provide top-level support to customers and associates.
  • Excellent communication and critical thinking skills.
  • Superior organizational skills and the ability to work effectively as a team member.
  • Ability to independently address complex situations while following established protocols.
  • Working knowledge of Microsoft Word and Excel.
  • Detailed and accurate record-keeping skills.
  • Basic math skills: accounting skills are a plus.
  • Salesforce or other CRM software knowledge is a plus.
  • College Degree in related field a plus but not necessary.
  • In lieu of a degree, a comparable combination of education and experience may be considered.
  • Accounting or Payroll knowledge a plus but not necessary.

Foundation is constantly recognized as one of Northeast Ohio's top workplaces. We are a 20-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer's Top Workplaces award, and have been recognized multiple years on the Inc. 5000 list of fastest-growing private companies in the U.S.

Let us start your future at Foundation!

What Foundation Software employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply