ZipRecruiter

Log In

1

Edtech Jobs in Illinois (NOW HIRING)

destinationone Consulting

City Clerk

Chicago, IL

destinationone Consulting specializes in recruitment across diverse sectors, including CleanTech, Education and EdTech, Government (Municipal, State/Provincial, and Federal), Health and MedTech ...

destinationone Consulting

City Planner

Chicago, IL

destinationone Consulting specializes in recruitment across diverse sectors, including CleanTech, Education and EdTech, Government (Municipal, State/Provincial, and Federal), Health and MedTech ...

Destinationone Consulting

City Clerk

Chicago, IL · On-site

destinationone Consulting specializes in recruitment across diverse sectors, including CleanTech, Education and EdTech, Government (Municipal, State/Provincial, and Federal), Health and MedTech ...

REACH Pathways

Co-CEO, REACH Pathways

Chicago, IL · On-site

This is a rare opportunity to co-lead a mission-driven, revenue-generating edtech startup with national momentum, a differentiated product, and a deep commitment to under-resourced youth.

Inspira Education

MCAT Tutor

Chicago, IL · Remote

About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every ...

Inspira Education

LSAT Tutor

Chicago, IL · Remote

About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every ...

Inspira Education

Full-Time LSAT Tutor

Chicago, IL · Remote

$60K - $70K/yr

About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every ...

Inspira Education

Full-Time MCAT Tutor

Chicago, IL · Remote

$60K - $70K/yr

About Inspira Education Inspira Education Group is one of the fastest-growing edtech startups in the US. We started with a simple mission to democratize access to high-quality coaching so that every ...

Rethink

Inside Account Executive - RethinkEd

Chicago, IL · On-site +1

As the 2020 CODiE Award Winner for Best Social Learning Program for Students, 2021 Winner for Best Student Learning Capacity-Building Solution, and 2022 Cool Tool EdTech Finalist for Vizzle, we bring ...

Stukent

Senior Product Manager

Lexington, IL · On-site

$90 - $120/hr

We are a fast-growing Edtech company poised to transform the classroom. We build first-in-the-world Simternships™ and cutting-edge digital courseware that give students the real-world skills they ...

next page

Showing results 1-20

All JobsEdtech JobsEdtech Jobs in Illinois

Edtech information

See Illinois salary details

$28.1K

$104.3K

$158.4K

How much do edtech jobs pay per year?

As of Aug 19, 2026, the average yearly pay for edtech in Illinois is $104,255.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,747.00 and $121,969.00 per year, depending on experience, location, and employer.

What is an edtech job?

An Edtech job involves working at the intersection of education and technology to create, implement, or support digital learning tools and platforms. Professionals in this field may develop educational software, design online courses, analyze learning data, or provide technical support to educators. Edtech roles can range from instructional designers and product managers to engineers and data analysts. The goal is to enhance teaching and learning experiences through innovative technology solutions.

What are the key skills and qualifications needed to thrive in an edtech position?

To thrive in an Edtech role, you need a solid background in educational theory, instructional design, and technology integration, often supported by a degree in education, instructional technology, or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and analytics platforms is commonly required, and certifications such as Google Certified Educator or ISTE Certified Educator are advantageous. Strong communication, creativity, and problem-solving are essential soft skills for effectively supporting educators and engaging diverse learners. These skills and qualifications are crucial to designing impactful digital learning experiences and ensuring technology enhances educational outcomes.

What are some common challenges faced by professionals in edtech roles?

Professionals in Edtech roles often navigate the challenge of introducing new technology to schools or organizations with varying levels of digital readiness among staff and students. Balancing the need for engaging, accessible educational content with curriculum standards and technological constraints can also be demanding. Additionally, ongoing updates to software and educational trends require continuous learning and adaptability. Despite these challenges, Edtech professionals enjoy a dynamic environment where innovation and collaboration can greatly enhance teaching and learning experiences.

Are edtech jobs in demand?

Edtech jobs are currently in high demand due to the growth of online learning and digital education platforms. Roles such as instructional designers, software developers, and education technology specialists are sought after, often requiring skills in e-learning tools, programming, and curriculum development.

How to break into Edtech?

To break into Edtech, candidates should develop skills in educational technology tools, instructional design, and digital content creation. Gaining relevant experience through internships, certifications, or projects, and staying informed about industry trends can improve job prospects in this field.

What do you do as an Edtech?

An Edtech professional develops, implements, and manages educational technology tools and platforms to enhance learning experiences. They may work on curriculum integration, software development, or training educators in using digital resources, often requiring familiarity with learning management systems and instructional design. The role involves collaboration with educators and technical skills to improve educational outcomes.

What are the most commonly searched types of Edtech jobs in Illinois?

The most popular types of Edtech jobs in Illinois are:

What are popular job titles related to Edtech jobs in Illinois?

For Edtech jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Edtech jobs in Illinois look for?

The top searched job categories for Edtech jobs in Illinois are:

What cities in Illinois are hiring for Edtech jobs?

Cities in Illinois with the most Edtech job openings:

Edtech jobs near you
Infographic showing various Edtech job openings in Illinois as of August 2026, with employment types broken down into 80% Full Time, 8% Part Time, 4% Temporary, and 8% Contract. Highlights an 62% In-person, and 38% Remote job distribution, with an average salary of $104,255 per year, or $50.1 per hour.

Sr Manager, Customer Support - EdTech/Online Learning Products

Cengage Learning, Inc.

Chicago, IL • On-site

Full-time

Re-posted 20 days ago

Job description

We believe in the power and joy of learning
At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
About the Role
The Senior Manager, Customer Support will oversee the day-to-day operations of the ed2go customer support team, supporting more than 130,000 online learners annually across the United States and Canada.
This role will lead a remote team of approximately 30 employees, including customer support supervisors, senior/lead representatives, and a call center operations analyst, while also partnering with offshore support resources.
The ideal candidate brings strong call center leadership experience, a customer-focused mindset, and the ability to lead teams in a fast-paced environment while balancing operational goals with quality service delivery.
What you'll do here:
Team Leadership & Support Operations
  • Lead and support a customer service organization focused on responsiveness, accountability, and quality support.
  • Coach and develop supervisors and frontline team members through regular feedback, performance management, and professional development.
  • Support onboarding and training efforts to ensure new hires are prepared for success.
  • Foster a collaborative and positive team environment across a fully remote workforce.
Operational Management
  • Oversee daily customer support operations, including workflow management, service levels, and quality monitoring.
  • Monitor and manage key operational metrics such as:
  • SLA performance
  • Customer satisfaction scores
  • Quality assurance results
  • Schedule adherence
  • Handle time and staffing needs
  • Partner with operations and analytics resources to support reporting, forecasting, and continuous process improvement.
  • Identify opportunities to improve efficiency and streamline support processes.
Customer Experience
  • Help ensure a positive and supportive experience for learners and partners across phone, email, chat, and web-based channels.
  • Support quality assurance programs, coaching initiatives, and customer feedback efforts.
  • Partner cross-functionally to address customer concerns and improve the overall learner experience.
  • Assist with escalation management and support resolution of complex customer issues.
Strategic & Cross-Functional Partnership
  • Contribute to operational planning and support organizational growth initiatives.
  • Collaborate with internal teams on process improvements, support tools, and customer experience enhancements.
  • Support ongoing efforts to improve scalability, reporting, and service consistency across the support organization.
Skills you will need here:
  • Experience leading customer support or call center teams in a fast-paced environment.
  • Experience managing supervisors and/or team leads.
  • Strong understanding of customer support operations, workforce management, and performance metrics.
  • Ability to analyze operational data and make informed decisions.
  • Experience with customer support platforms such as Salesforce Service Cloud or similar systems.
  • Strong communication, coaching, and interpersonal skills.
  • Ability to manage competing priorities and lead through change.
Qualifications
  • 7+ years of customer support or call center experience
  • 3+ years of people leadership experience
  • Experience managing remote teams preferred
  • Experience with multi-channel support operations preferred
  • Bachelor's degree or equivalent professional experience required
  • EdTech or online learning industry experience is a plus

Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com.
About Cengage
Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
Compensation
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.
20% Annual: Individual Target
$78,000.00 - $110,000.00 USD

Apply