... EdTech, or creator-focused environments. A strong analytical mindset, combined with empathy and ... Strong organizational and project management abilities across multiple customer portfolios
... EdTech, or creator-focused environments. A strong analytical mindset, combined with empathy and ... Strong organizational and project management abilities across multiple customer portfolios
Partner with internal teams including engineering, project management, and leadership * Stay ... EdTech, AV, IT, networking, or cybersecurity sales experience * Experience with consultative or ...
Partner with internal teams including engineering, project management, and leadership * Stay ... EdTech, AV, IT, networking, or cybersecurity sales experience * Experience with consultative or ...
Partner with internal teams including engineering, project management, and leadership * Stay ... EdTech, AV, IT, networking, or cybersecurity sales experience * Experience with consultative or ...
Partner with internal teams including engineering, project management, and leadership * Stay ... EdTech, AV, IT, networking, or cybersecurity sales experience * Experience with consultative or ...
Edtech Project Manager information
What are some common challenges Edtech Project Managers face when coordinating cross-functional teams?
Edtech Project Managers often work with diverse teams that include educators, software developers, designers, and stakeholders from both academic and technical backgrounds. A common challenge is bridging communication gaps to ensure everyone understands project goals and timelines, especially since team members may have varying levels of familiarity with educational technology. Balancing the needs of educators with technical feasibility requires adaptability and strong problem-solving skills. Successful project managers foster collaboration by promoting transparency, setting clear expectations, and facilitating regular check-ins to keep everyone aligned.
What are the key skills and qualifications needed to thrive as an Edtech Project Manager, and why are they important?
To thrive as an Edtech Project Manager, you need strong project management skills, a background in education or technology, and often a relevant degree or certification such as PMP. Familiarity with project management software (like Asana or Jira), learning management systems (LMS), and digital collaboration tools is typically required. Excellent communication, problem-solving, and leadership abilities are important soft skills that help manage diverse teams and stakeholder expectations. These competencies ensure effective project delivery, stakeholder satisfaction, and the successful integration of educational technologies.
What does an Edtech Project Manager do?
An Edtech Project Manager oversees the planning, execution, and delivery of educational technology projects. They coordinate between educators, developers, vendors, and stakeholders to ensure that digital learning tools and platforms are implemented effectively and on schedule. Their responsibilities often include managing project timelines, budgets, and resources, as well as ensuring that the final products meet educational goals and user needs. Strong communication, organizational, and technical skills are essential for success in this role.
What is the difference between Edtech Project Manager vs Edtech Content Developer?
| Aspect | Edtech Project Manager | Edtech Content Developer |
|---|---|---|
| Required Credentials | Bachelor's in Education, Technology, or related field; PMP or similar certification often preferred | Bachelor's or higher in Education, Instructional Design, or related field; certifications in instructional design beneficial |
| Work Environment | Oversees project teams, manages timelines, coordinates resources in educational technology companies or departments | Creates and develops educational content, collaborates with subject matter experts, often in a creative or instructional design setting |
| Employer & Industry Usage | Used in edtech companies, schools, universities managing tech implementation projects | Found in edtech companies, e-learning platforms, and educational publishers developing course materials |
While both roles operate within the edtech industry, the Edtech Project Manager focuses on overseeing technology projects and ensuring timely delivery, whereas the Edtech Content Developer specializes in creating engaging educational content. Their skills and daily tasks differ, but both are essential for successful educational technology solutions.
What are popular job titles related to Edtech Project Manager jobs in Missouri? For Edtech Project Manager jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Edtech Project Manager jobs in Missouri look for? The top searched job categories for Edtech Project Manager jobs in Missouri are:
Full-time
Posted 6 days ago
Job description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Success Manager based in India.
This role is ideal for a customer-obsessed, data-driven success professional who thrives at the intersection of product adoption, retention, and creator growth. You will work closely with high-potential creators as they launch and scale their digital businesses, ensuring they achieve real outcomes from onboarding through long-term success. Rather than reactive support, this position focuses on proactive strategy, guiding customers through key activation moments and helping them unlock value quickly. You will act as a trusted partner, combining empathy with commercial thinking to drive retention and expansion. Working in a fast-paced, remote-first environment, you will collaborate closely with Product and Marketing teams to shape the customer experience. Your impact will be directly tied to creator success, engagement, and long-term platform growth.
Accountabilities:
You will own the end-to-end success journey of a portfolio of creators, ensuring strong onboarding, activation, engagement, and retention outcomes. You will proactively identify risks, remove friction points, and help creators turn early product usage into meaningful business results.
- Manage a portfolio of high-value creators and act as their primary success partner
- Design and optimize onboarding journeys to drive activation and early value realization
- Monitor customer health metrics (NRR, NPS, CSAT, engagement signals) and intervene proactively
- Identify churn risks early and implement retention strategies to improve outcomes
- Collaborate with Product and Marketing teams to bring customer insights into roadmap and messaging
- Develop and continuously improve lifecycle playbooks and success strategies
- Drive adoption, renewals, and expansion opportunities through data-informed engagement
You should bring solid experience in high-touch Customer Success or Creator Success roles, ideally within SaaS, EdTech, or creator-focused environments. A strong analytical mindset, combined with empathy and commercial awareness, is essential to succeed in this role.
- 3+ years of experience in Customer Success, Account Management, or a similar role
- Experience in startup or fast-scaling, remote-first environments preferred
- Strong understanding of onboarding, activation metrics, and customer lifecycle management
- Proficiency with tools such as HubSpot, Intercom, ChurnZero, or similar platforms
- Ability to segment users and tailor engagement strategies across different customer journeys
- Strong command of customer health metrics (NRR, NPS, CSAT, LTV, churn indicators)
- Excellent communication, relationship-building, and stakeholder management skills
- Strong organizational and project management abilities across multiple customer portfolios
- Comfortable working asynchronously using tools like Notion, Slack, and Loom
- Fully remote work flexibility
- Team offsites and international retreats in locations such as Portugal, Croatia, and Greece
- High autonomy with ownership over customer success strategies and outcomes
- Strong focus on learning, coaching, and continuous career development
- Tech and co-working budget to support productivity and flexibility
- 24 vacation days plus 10 additional celebration holidays
- Paid parental leave
- Collaborative, mission-driven, and creator-focused work environment
How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
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