As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
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As the Customer Success Manager, you will own the customer journey after the sale, from onboarding ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
As the Technical Customer Success Manager, you will own the customer journey after the sale, from ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
Quick apply
As the Technical Customer Success Manager, you will own the customer journey after the sale, from ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
As the Technical Customer Success Manager, you will own the customer journey after the sale, from ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
As the Technical Customer Success Manager, you will own the customer journey after the sale, from ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
Founding Customer Success & Commercial Expansion Lead (K-12 AI EdTech) Location: Remote (International / Global Time Zones) Type: Full-time | AI EdTech SaaS | Early-stage Equity Compensation: ~$30 ...
Founding Customer Success & Commercial Expansion Lead (K-12 AI EdTech) Location: Remote (International / Global Time Zones) Type: Full-time | AI EdTech SaaS | Early-stage Equity Compensation: ~$30 ...
Customer Success Manager At Huzzle, we connect exceptional talent with top opportunities at leading ... EdTech. Unlike traditional outsourcing, you'll be placed directly with a client as a valued ...
Customer Success Manager At Huzzle, we connect exceptional talent with top opportunities at leading ... EdTech. Unlike traditional outsourcing, you'll be placed directly with a client as a valued ...
As the Customer Support & Success Manager, you will own the customer journey after the sale, from ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
Quick apply
As the Customer Support & Success Manager, you will own the customer journey after the sale, from ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
As the Customer Support & Success Manager, you will own the customer journey after the sale, from ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
As the Customer Support & Success Manager, you will own the customer journey after the sale, from ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
As the Customer Support & Success Manager, you will own the customer journey after the sale, from ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
As the Customer Support & Success Manager, you will own the customer journey after the sale, from ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
As the Customer Onboarding & Success Manager, you will own the customer journey after the sale ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
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As the Customer Onboarding & Success Manager, you will own the customer journey after the sale ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
As the Customer Onboarding & Success Manager, you will own the customer journey after the sale ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
As the Customer Onboarding & Success Manager, you will own the customer journey after the sale ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
What We're Looking For Experience: 3-5 years of proven success in EdTech SaaS sales and/or customer success. Skills: o Strong consultative selling and solution-based approach. o Expertise in ...
What We're Looking For Experience: 3-5 years of proven success in EdTech SaaS sales and/or customer success. Skills: o Strong consultative selling and solution-based approach. o Expertise in ...
What We're Looking For Experience: 3-5 years of proven success in EdTech SaaS sales and/or customer success. Skills: o Strong consultative selling and solution-based approach. o Expertise in ...
What We're Looking For Experience: 3-5 years of proven success in EdTech SaaS sales and/or customer success. Skills: o Strong consultative selling and solution-based approach. o Expertise in ...
As the Customer Onboarding & Success Manager, you will own the customer journey after the sale ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
As the Customer Onboarding & Success Manager, you will own the customer journey after the sale ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
Educate and empower districts on best practices for leveraging EdTech solutions to improve student ... Track and report on customer success metrics, usage trends, and engagement to inform strategy and ...
Educate and empower districts on best practices for leveraging EdTech solutions to improve student ... Track and report on customer success metrics, usage trends, and engagement to inform strategy and ...
Educate and empower districts on best practices for leveraging EdTech solutions to improve student ... Track and report on customer success metrics, usage trends, and engagement to inform strategy and ...
Educate and empower districts on best practices for leveraging EdTech solutions to improve student ... Track and report on customer success metrics, usage trends, and engagement to inform strategy and ...
Educate and empower districts on best practices for leveraging EdTech solutions to improve student ... Track and report on customer success metrics, usage trends, and engagement to inform strategy and ...
Educate and empower districts on best practices for leveraging EdTech solutions to improve student ... Track and report on customer success metrics, usage trends, and engagement to inform strategy and ...
Position Overview The Customer Experience & Product Success Lead is responsible for ensuring that ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
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Position Overview The Customer Experience & Product Success Lead is responsible for ensuring that ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
Position Overview The Customer Experience & Product Success Lead is responsible for ensuring that ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
Position Overview The Customer Experience & Product Success Lead is responsible for ensuring that ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
Edtech Customer Success information
See salary details
$11.54 - $14.79
9% of jobs
$17.60 is the 25th percentile. Wages below this are outliers.
$14.79 - $18.05
19% of jobs
The median wage is $20.90 / hr.
$18.05 - $21.31
26% of jobs
$24.09 is the 75th percentile. Wages above this are outliers.
$21.31 - $24.56
26% of jobs
$24.56 - $27.82
11% of jobs
$27.82 - $31.08
4% of jobs
$31.08 - $34.33
3% of jobs
$34.33 - $37.59
2% of jobs
$37.59 - $40.84
0% of jobs
$40.84 - $44.10
0% of jobs
$44.10 - $47.36
1% of jobs
$11
$24
$47
How much do edtech customer success jobs pay per hour?
As of Jul 8, 2026, the average hourly pay for edtech customer success in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.
What are Edtech Customer Success roles?
Edtech Customer Success roles focus on helping educators, schools, or institutions successfully implement and utilize educational technology products. These professionals act as a bridge between the edtech company and its users, providing onboarding, training, ongoing support, and guidance to ensure customers achieve their desired outcomes. They analyze user feedback, troubleshoot issues, and work closely with product and support teams to enhance user satisfaction and product adoption. The ultimate goal is to foster long-term relationships and help customers realize the full value of the edtech solutions.
How does an Edtech Customer Success professional typically collaborate with product and support teams to enhance user experience?
Edtech Customer Success professionals often serve as a bridge between users and internal teams, regularly relaying feedback and insights from educators and learners to product managers and support staff. They participate in cross-functional meetings, provide input on feature development, and help prioritize bug fixes or enhancements based on customer needs. By maintaining open communication channels, they ensure that the platform evolves to address real classroom challenges, ultimately driving higher user satisfaction and retention.
What are the key skills and qualifications needed to thrive as an Edtech Customer Success professional, and why are they important?
To thrive as an Edtech Customer Success professional, you need a solid understanding of educational technology, strong problem-solving abilities, and experience in customer support or account management, often supported by a relevant degree. Familiarity with CRM systems like Salesforce, learning management systems (LMS), and basic data analytics tools is typically required. Exceptional communication, empathy, and adaptability are crucial soft skills for building relationships with educators and navigating diverse client needs. These skills and qualities are essential to ensure client satisfaction, drive product adoption, and foster long-term partnerships in the dynamic edtech landscape.
What cities are hiring for Edtech Customer Success jobs? Cities with the most Edtech Customer Success job openings:
Full-time
Posted 13 days ago
Job description
Position Overview
RDAI Labs develops practical, ethical AI solutions for education through its flagship platform, Ethos Intelligence, which helps teachers, students, and school districts integrate AI into everyday learning. Our products are already supporting one of the largest K-12 school networks in the United States, serving more than 80,000 students, 5,000 teachers, and 100 schools, with continued growth ahead.
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers, school leaders, and district technology teams to ensure they get the most value from Ethos Intelligence while serving as the bridge between customers and our Product and Engineering teams.
This is a proactive, customer-facing role focused on building relationships, solving problems, improving support resources, and helping shape the future of our products through customer feedback.
Requirements
Preferred Requirements:
Benefits
RDAI Labs develops practical, ethical AI solutions for education through its flagship platform, Ethos Intelligence, which helps teachers, students, and school districts integrate AI into everyday learning. Our products are already supporting one of the largest K-12 school networks in the United States, serving more than 80,000 students, 5,000 teachers, and 100 schools, with continued growth ahead.
As the Customer Success Manager, you will own the customer journey after the sale, from onboarding and product adoption to ongoing support and customer success. You will work directly with teachers, school leaders, and district technology teams to ensure they get the most value from Ethos Intelligence while serving as the bridge between customers and our Product and Engineering teams.
This is a proactive, customer-facing role focused on building relationships, solving problems, improving support resources, and helping shape the future of our products through customer feedback.
Requirements
- Bachelor's degree or equivalent experience
- 3-6 years of experience in one or more of the following areas:
- Customer success or customer support in a SaaS environment
- Product support or technical customer care
- EdTech platform support or implementation
- Strong written communication skills with the ability to clearly explain software functionality to non-technical users
- Demonstrated ability to troubleshoot product issues and guide users through solutions
- Experience using SaaS platforms and help desk tools
- Strong organizational skills and ability to manage multiple customer issues simultaneously
- Customer-first mindset and commitment to high-quality user experiences
Preferred Requirements:
- Experience supporting EdTech or K-12 education technology platforms.
- Familiarity with AI tools or generative AI applications.
- Experience working with ticketing platforms such as Zendesk, Intercom, Help Scout, or similar tools
- Familiarity with prompt design, API integrations, or SaaS troubleshooting workflows
- Experience creating help center documentation or knowledge bases
- Ability to reproduce bugs and clearly document technical issues
Benefits
- Competitive base salary + performance incentives
- Professional development opportunities