Edtech Customer Success Jobs in Remote, OR (NOW HIRING)

We Impact Lives Through Purpose-Driven Work in A People First Culture
Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.
Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025.
We Impact Lives Through Purpose-Driven Work in A People First Culture
Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.
Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America's 2025 Greatest Workplaces as well as America's Best Places to work for Mental Well-Being for 2025.
Clover Learning Inc., an Ascend Learning brand has a mission to reimagine online training and certification exam preparation for Diagnostic Imaging students, educators,
and professionals. Since launching our first product in 2017, we have supported the success of thousands of customers within the US, Canada, and internationally. Our
cloud-based learning platform offers a flexible and feature-rich learning experience through hundreds of video lessons, assessments, and interactive learning tools.
The Clover Learning team is made up of exceptionally talented people with diverse backgrounds and skill sets. We are bonded by our common passion for helping others
succeed. Our company culture is dynamic, collaborative, and mission-focused. Even though we strive for excellence in all things, we believe in practicing a healthy work-life
balance and putting others before ourselves. By joining the Clover Learning team, you'll be playing an essential role in shaping the future of online healthcare education.
We're always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you'd thrive, read on to learn more.
WHAT YOU'LL DO
Clover Learning is looking for a Social Media Specialist to build a consistent presence on the platforms where our audience lives, including TikTok, Instagram, and YouTube. This role will own the strategy and daily execution of our social channels, creating engaging content, growing our communities, and developing an affiliate and influencer program from the ground up. You'll partner closely with our Senior Manager of Growth Marketing to increase brand awareness, deepen audience engagement, and ultimately drive more traffic and revenue for the business.
WHERE YOU'LL WORK
This position works remote in the United States.
HOW YOU'LL SPEND YOUR TIME

• Create engaging content for TikTok, Instagram, and YouTube Shorts, with a focus on 30-second vertical video
• Schedule and post videos daily across each social media channel
• Build and engage communities of Clover users and prospects on Reddit, Facebook, and other platforms
• Develop Clover's affiliate and influencer program from scratch to serve as a new acquisition channel
• Respond to comments and mentions of Clover Learning across channels through social listening
• Optimize and manage Clover's YouTube channel

WHAT YOU'LL NEED

• Bachelors Degree Required

• 2+ years of experience managing social media in edtech or tech; startup experience preferred
• Proven experience growing accounts across TikTok, Instagram, and YouTube
• Experience working with influencers or affiliates is a plus
• A large personal following that demonstrates social media skill is a plus
• Imaging or industry experience is a plus
• Ability to take a high-level strategy, work within its boundaries, and use individual creative judgment to iterate based on engagement
• Some travel required (up to approximately 10% of the time) to capture customer testimonials at conferences

HIRING RANGE
The current full-time annualized hiring range for this role is $50,000.00-$70,400.00 and does not include discretionary bonus or sales incentives, if applicable. In accordance with applicable state laws, we are providing the expected salary range for this position. Individual compensation will be determined by various factors, including relevant experience, qualifications, current business needs and local market factors. Most regular, full-time employees are eligible to participate in an Ascend incentive bonus or sales plan.
BENEFITS

• Health, dental, and vision insurance
• Company paid Life Insurance
• 401(k) with company match
• Paid time off and parental leave
• Employee assistance program
• Other employee wellness programs such as Headspace and Airvet
• Charitable matching program

Fostering A Sense of Belonging
Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.
Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.