Customer Success Manager Classe365 is growing, this means that 100s of educators around the world ... Classe365 is fast growing EdTech start-up. Our world-leading student administration and learning ...
Customer Success Manager Classe365 is growing, this means that 100s of educators around the world ... Classe365 is fast growing EdTech start-up. Our world-leading student administration and learning ...
As the Customer Success & Product Support Lead, you will own the customer journey after the sale ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
As the Customer Success & Product Support Lead, you will own the customer journey after the sale ... EdTech platform support or implementation * Strong written communication skills with the ability to ...
Customer Success Manager Classe365 is growing, this means that 100s of educators around the world ... Classe365 is fast growing EdTech start-up. Our world-leading student administration and learning ...
Customer Success Manager Classe365 is growing, this means that 100s of educators around the world ... Classe365 is fast growing EdTech start-up. Our world-leading student administration and learning ...
The Role The Director of Customer Success owns the post-onboarding customer journey through renewal ... EdTech or public-sector SaaS experience a strong plus; passion for student outcomes required * High ...
The Role The Director of Customer Success owns the post-onboarding customer journey through renewal ... EdTech or public-sector SaaS experience a strong plus; passion for student outcomes required * High ...
... Customer Success Manager. We have given the role a super cool name, the bottom line is that its an ... About Classe365 Classe365 is fast growing EdTech start-up. Our world-leading student administration ...
... Customer Success Manager. We have given the role a super cool name, the bottom line is that its an ... About Classe365 Classe365 is fast growing EdTech start-up. Our world-leading student administration ...
... Customer Success Manager. We have given the role a super cool name, the bottom line is that its an ... About Classe365 Classe365 is fast growing EdTech start-up. Our world-leading student administration ...
... Customer Success Manager. We have given the role a super cool name, the bottom line is that its an ... About Classe365 Classe365 is fast growing EdTech start-up. Our world-leading student administration ...
Qualifications: * 2-4 years of experience in customer success, account management, or district partnerships within the education sector (K-12 or edtech experience preferred). * Must live in the state ...
Qualifications: * 2-4 years of experience in customer success, account management, or district partnerships within the education sector (K-12 or edtech experience preferred). * Must live in the state ...
... Customer Success Manager. We have given the role a super cool name, the bottom line is that its an ... About Classe365 Classe365 is fast growing EdTech start-up. Our world-leading student administration ...
... Customer Success Manager. We have given the role a super cool name, the bottom line is that its an ... About Classe365 Classe365 is fast growing EdTech start-up. Our world-leading student administration ...
Manager, Customer Success We believe in bold ideas, diverse perspectives, and the drive to ... Experience in education, EdTech, publishing, digital platforms, SaaS, or subscription-based ...
Manager, Customer Success We believe in bold ideas, diverse perspectives, and the drive to ... Experience in education, EdTech, publishing, digital platforms, SaaS, or subscription-based ...
Experience in EdTech, K-12 education, SaaS, or institutional customer segments is strongly preferred. * Experience building, leading, or optimizing scaled customer success models, including digital ...
Experience in EdTech, K-12 education, SaaS, or institutional customer segments is strongly preferred. * Experience building, leading, or optimizing scaled customer success models, including digital ...
Customer Success Manager - New Mexico
$70K - $90K/yr
Qualifications: * 2-4 years of experience in customer success, account management, or district partnerships within the education sector (K-12 or edtech experience preferred). * Must live in the state ...
Customer Success Manager - New Mexico
$70K - $90K/yr
Qualifications: * 2-4 years of experience in customer success, account management, or district partnerships within the education sector (K-12 or edtech experience preferred). * Must live in the state ...
Proven track record in customer success, implementation, or account management in B2B SaaS or technology, ideally with enterprise or institutional customers in edtech, govtech, healthtech, or a ...
Proven track record in customer success, implementation, or account management in B2B SaaS or technology, ideally with enterprise or institutional customers in edtech, govtech, healthtech, or a ...
Proven track record in customer success, implementation, or account management in B2B SaaS or technology, ideally with enterprise or institutional customers in edtech, govtech, healthtech, or a ...
Proven track record in customer success, implementation, or account management in B2B SaaS or technology, ideally with enterprise or institutional customers in edtech, govtech, healthtech, or a ...
Customer Success Engineer
Denver, CO · On-site +1
$70K - $115K/yr
Customer Success Engineer Department: Customer Success Employment Type: Full Time Location: Remote ... Never Stop Learning: We're in EdTech, after all! Our Student Loan Reimbursement program helps you ...
Customer Success Engineer
Denver, CO · On-site +1
$70K - $115K/yr
Customer Success Engineer Department: Customer Success Employment Type: Full Time Location: Remote ... Never Stop Learning: We're in EdTech, after all! Our Student Loan Reimbursement program helps you ...
Customer Success Manager, Large/Enterprise School Districts - Join Our Remote Talent Community
OR · Remote
$1.0K/wk
CUSTOMER SUCCESS MANAGER , LARGE/ENTERPRISE SCHOOL DISTRICTS - JOIN OUR REMOTE TALENT COMMUNITY ... Named one of the most widely used EdTech platforms by the EdTech Top 40 Report, we lead the ...
Customer Success Manager, Large/Enterprise School Districts - Join Our Remote Talent Community
OR · Remote
$1.0K/wk
CUSTOMER SUCCESS MANAGER , LARGE/ENTERPRISE SCHOOL DISTRICTS - JOIN OUR REMOTE TALENT COMMUNITY ... Named one of the most widely used EdTech platforms by the EdTech Top 40 Report, we lead the ...
Qualifications * 5+ years of experience in Customer Success, Account Management, or a related client-facing role with Education industry customers, ideally within EdTech * Proven success managing ...
New
Qualifications * 5+ years of experience in Customer Success, Account Management, or a related client-facing role with Education industry customers, ideally within EdTech * Proven success managing ...
New
Student Success Manager
New York, NY · On-site
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... What You'll Do Customer Success & Escalations * Lead the customer escalation function to ensure ...
Quick apply
Student Success Manager
New York, NY · On-site
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... What You'll Do Customer Success & Escalations * Lead the customer escalation function to ensure ...
Qualifications * 5+ years of experience in Customer Success, Account Management, or a related client-facing role with Education industry customers, ideally within EdTech * Proven success managing ...
New
Qualifications * 5+ years of experience in Customer Success, Account Management, or a related client-facing role with Education industry customers, ideally within EdTech * Proven success managing ...
New
Customer Success Manager, Large/Enterprise School Districts - Join Our Remote Talent Community
$1.0K/wk
CUSTOMER SUCCESS MANAGER , LARGE/ENTERPRISE SCHOOL DISTRICTS - JOIN OUR REMOTE TALENT COMMUNITY ... Named one of the most widely used EdTech platforms by the EdTech Top 40 Report, we lead the ...
Customer Success Manager, Large/Enterprise School Districts - Join Our Remote Talent Community
$1.0K/wk
CUSTOMER SUCCESS MANAGER , LARGE/ENTERPRISE SCHOOL DISTRICTS - JOIN OUR REMOTE TALENT COMMUNITY ... Named one of the most widely used EdTech platforms by the EdTech Top 40 Report, we lead the ...
Student Success Manager
New York, NY · On-site
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... What You'll Do Customer Success & Escalations * Lead the customer escalation function to ensure ...
Student Success Manager
New York, NY · On-site
As one of the fastest-growing edtech firms in the world, we are backed by some of the leading ... What You'll Do Customer Success & Escalations * Lead the customer escalation function to ensure ...
Edtech Customer Success information
See salary details
$11.54 - $14.79
9% of jobs
$17.60 is the 25th percentile. Wages below this are outliers.
$14.79 - $18.05
19% of jobs
The median wage is $20.90 / hr.
$18.05 - $21.31
26% of jobs
$24.09 is the 75th percentile. Wages above this are outliers.
$21.31 - $24.56
26% of jobs
$24.56 - $27.82
11% of jobs
$27.82 - $31.08
4% of jobs
$31.08 - $34.33
3% of jobs
$34.33 - $37.59
2% of jobs
$37.59 - $40.84
0% of jobs
$40.84 - $44.10
0% of jobs
$44.10 - $47.36
1% of jobs
$11
$24
$47
How much do edtech customer success jobs pay per hour?
As of Jul 8, 2026, the average hourly pay for edtech customer success in the United States is $24.22, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.24 per hour, depending on experience, location, and employer.
What are Edtech Customer Success roles?
Edtech Customer Success roles focus on helping educators, schools, or institutions successfully implement and utilize educational technology products. These professionals act as a bridge between the edtech company and its users, providing onboarding, training, ongoing support, and guidance to ensure customers achieve their desired outcomes. They analyze user feedback, troubleshoot issues, and work closely with product and support teams to enhance user satisfaction and product adoption. The ultimate goal is to foster long-term relationships and help customers realize the full value of the edtech solutions.
How does an Edtech Customer Success professional typically collaborate with product and support teams to enhance user experience?
Edtech Customer Success professionals often serve as a bridge between users and internal teams, regularly relaying feedback and insights from educators and learners to product managers and support staff. They participate in cross-functional meetings, provide input on feature development, and help prioritize bug fixes or enhancements based on customer needs. By maintaining open communication channels, they ensure that the platform evolves to address real classroom challenges, ultimately driving higher user satisfaction and retention.
What are the key skills and qualifications needed to thrive as an Edtech Customer Success professional, and why are they important?
To thrive as an Edtech Customer Success professional, you need a solid understanding of educational technology, strong problem-solving abilities, and experience in customer support or account management, often supported by a relevant degree. Familiarity with CRM systems like Salesforce, learning management systems (LMS), and basic data analytics tools is typically required. Exceptional communication, empathy, and adaptability are crucial soft skills for building relationships with educators and navigating diverse client needs. These skills and qualities are essential to ensure client satisfaction, drive product adoption, and foster long-term partnerships in the dynamic edtech landscape.
What cities are hiring for Edtech Customer Success jobs? Cities with the most Edtech Customer Success job openings:
Other
Posted 15 days ago
Job description
Customer Success Manager
Classe365 is growing, this means that 100s of educators around the world are getting on-board our super cool Student Information System and Learning Management System. The success for us is to take the burden of administration from any education institution of managing students and focus on learning & teaching. This is where you come in.
In order to give that smooth human touch to our user onboarding experience, we need you to join the Classe365 team as Customer Success Manager. We have given the role a super cool name, the bottom line is that its an exciting sales role.
Classe365 is fast growing EdTech start-up. Our world-leading student administration and learning management platform has transforming the way education institutions manage learning, administration and gain valuable insights that drive better decision-making. We offer a single platform that performs student information system and learning management system functions.
Classe365 has more than 3000 clients in over 87 countries with very strong quarter-over-quarter subscription and revenue growth.
Here’s what we need you to do:
- 70-80 phone calls a day. You would spend your day on the phone identifying opportunities with the educators that have shown an interest in our product.
- Give awesome product demos. The key is how you organize yourself in executing successful demos and convert leads to paying subscribers.
- Meet and beat your sales goals. Success in this role is your ability to close deals and increase customer satisfaction.
- Become a Classe365 guru. Your knowledge of the product will eventually have to lead users and colleagues in awe – so you’d better be ready to spend your time getting to know the nuts and bolts of the education industry and Classe365 product platform.
We expect you to:
- Get excited about a fast-paced and results-oriented startup environment. If you’re looking for a cushy stable job environment, you should probably look elsewhere.
- Be flexible, coachable, and willing to change your sales methods. We will be fine tuning our approach as we go along and we expect you to do the same.
- Have a bachelor’s degree and/or 1-2 years of relevant sales experience.