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Edi Account Manager Jobs in Michigan (NOW HIRING)

Support customer and supplier EDI connections and administer customer portals, including approved ... Manage approved software installation, provisioning, upgrades, licensing, maintenance, and renewals.

New

Interact with Customs National Account Manager * Interact with Internal Aptiv Legal & Compliance Teams * IT Connection Monitor & Manage Functionality (EDI connectivity) * ACE Portal Owner * Create ...

Interact with Customs National Account Manager * Interact with Internal Aptiv Legal & Compliance Teams * IT Connection Monitor & Manage Functionality (EDI connectivity) * ACE Portal Owner * Create ...

Manage Health Savings Account (HSA) enrollments and contributions through HealthEquity. * Serve as primary contact for employee benefit inquiries and vendor relationships. * Review and respond to EDI ...

Own weekly Open to Ship reporting at account and department-level against LY, budget. * Mitigate ... Subject matter expert of company enterprise systems (SAP, B2B, EDI) , setting-up these systems ...

Manager, Customer Service

Fraser, MI · On-site

$90K - $114K/yr

Provide support to Purchasing Dept, Accounts Receivable Dept and Shipping & Receiving Dept. * ... Monitor GHX interface for EDI order processing * Using SAP, monitor order statuses and order issues ...

... data from Account Managers, Change Coordinators, Plant Controllers, PC&L, Material Coordinators, EDI Teams, and Customer Service personnel. * Review, validate, and maintain customer pricing ...

... Account Managers, Change Coordinators, Plant Controllers, PC&L, Material Coordinators, EDI Teams, and Customer Service personnel. Review, validate, and maintain customer pricing structures and all ...

Manager, Customer Service

Fraser, MI · On-site

$90K - $114K/yr

Provide support to Purchasing Dept, Accounts Receivable Dept and Shipping & Receiving Dept. * ... Monitor GHX interface for EDI order processing * Using SAP, monitor order statuses and order issues ...

Showing results 41-60

Edi Account Manager information

What is an EDI Account Manager?

An EDI Account Manager is a professional responsible for overseeing and managing the electronic data interchange (EDI) relationships between a company and its business partners. They coordinate the implementation, maintenance, and troubleshooting of EDI systems, ensuring smooth and accurate electronic transactions. EDI Account Managers also act as the main point of contact for clients regarding EDI-related issues and work closely with IT and business teams to optimize data exchange processes. Their role is crucial for companies involved in supply chain, retail, or any industry where electronic document exchange is essential.

How does an EDI Account Manager typically collaborate with internal technical teams and external clients to resolve data integration issues?

As an EDI Account Manager, you’ll frequently serve as the primary liaison between your organization’s technical teams and external clients. When data integration issues arise, your role involves gathering detailed information from clients, translating business needs into technical requirements, and coordinating with IT or EDI specialists to implement solutions. Strong communication and project management skills are essential, as you’ll be expected to provide timely updates to clients and ensure smooth resolution of complex problems. This collaborative approach helps maintain client satisfaction and ensures the ongoing reliability of EDI processes.

What are the key skills and qualifications needed to thrive as an EDI Account Manager, and why are they important?

To thrive as an EDI Account Manager, you need a strong understanding of Electronic Data Interchange (EDI) processes, supply chain operations, and account management, often backed by a degree in business, IT, or a related field. Familiarity with EDI platforms, ERP systems, and data mapping tools, as well as knowledge of industry standards like ANSI X12 or EDIFACT, is typically required. Excellent communication, problem-solving abilities, and customer service skills help you build strong client relationships and resolve technical issues quickly. These skills ensure smooth data exchanges, satisfied clients, and efficient business operations in a digital trading environment.

What is the difference between Edi Account Manager vs EDI Coordinator?

AspectEdi Account ManagerEDI Coordinator
CredentialsTypically requires experience in EDI systems, certifications in supply chain or IT, and strong communication skillsOften requires familiarity with EDI software, basic certifications in logistics or IT, and attention to detail
Work EnvironmentWorks closely with clients and internal teams to manage EDI accounts, often in office or remote settingsCoordinates EDI transactions between trading partners, usually within logistics or supply chain departments
Employer & IndustryCommonly employed in logistics, supply chain, and manufacturing industriesFound in logistics, transportation, and warehouse operations

The main difference is that an Edi Account Manager focuses on managing client relationships and overseeing EDI account performance, while an EDI Coordinator handles the day-to-day coordination of electronic data exchanges. Both roles require EDI knowledge but differ in scope and responsibilities.

How much does an Edi account manager get paid?

An EDI Account Manager's salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. They often require knowledge of EDI systems, supply chain processes, and strong communication skills, with some roles offering performance-based bonuses.

What are popular job titles related to Edi Account Manager jobs in Michigan?

For Edi Account Manager jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Edi Account Manager jobs?

Cities in Michigan with the most Edi Account Manager job openings:

Infographic showing various Edi Account Manager job openings in Michigan as of June 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Technical Customer Service Representative

Exotic Automation & Supply

New Hudson, MI • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.


Job description

General Summary:

Provides frontline customer service support to both internal and external customers. Responsibilities include processing orders, quotes, and EDI transactions; responding to customer inquiries and product requests; managing order follow-up; and resolving basic customer issues using foundational knowledge of Exotic product lines and business systems.

Essential Job Functions:

Order Management & Processing

  • Processes customer orders accurately from receipt through completion, including order entry, verification, and confirmation

  • Manages EDI (Electronic Data Interchange) transactions, including order receipt, processing, and error resolution

  • Handles order follow-up activities, including status updates, expedite requests, and delivery coordination

  • Processes RMAs (Return Merchandise Authorizations) in accordance with company policies and customer agreements

Customer Communication & Support

  • Responds to customer inquiries regarding product availability, order status, pricing, and general account questions

  • Prepares and processes customer quotations with accurate pricing and product specifications

  • Documents and processes customer complaints following established procedures to ensure timely resolution

  • Maintains professional communication with customers through phone, email, and other channels

Financial & Pricing Knowledge

  • Applies understanding of cost structures, discount schedules, and gross profit calculations to support pricing decisions

  • Utilizes customer-specific pricing matrices to ensure accurate quotations and order processing

  • Reviews orders for pricing accuracy and margin requirements before submission

Product & Supplier Knowledge

  • Demonstrates foundational knowledge of Exotic product lines to answer basic customer questions and identify appropriate solutions

  • Maintains working knowledge of core supplier base and their product offerings

  • Accesses and navigates supplier portals to verify product availability, specifications, and lead times

System & Process Compliance

  • Follows all departmental and corporate policies and procedures to ensure consistent service levels

  • Meets established productivity metrics for order processing, quote turnaround, and customer response times

  • Maintains accurate records and documentation in company systems for all customer interactions and transactions

Supplemental Job Functions:

  • Performs other duties as assigned or requested.

Knowledge, Skills and Abilities Required:

  • High School Diploma (required), Associate’s degree preferred.

  • Previous work experience (prefer customer-service related experience).

  • Previous experience working on a computer. 

Exotic Automation & Supply maintains a drug-free workplace, including testing for marijuana.

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