Job Description
Job Title: Bicycle Mechanic
Location: Rifugio Litchfield Hills - Litchfield, CT
Schedule: Part-time (potential full-time opportunities available)
Compensation: Competitive hourly pay based on experience ($20-$25
About Us
Rifugio Litchfield Hills is a new cycling and outdoor experience hub launched by KC&E Adventures. Located on the edge of White Memorial, our space combines a curated retail selection, service center, bike rentals, and a full slate of cycling programs and events. We're focused on creating an inclusive and elevated riding community in northwest Connecticut.
Position Overview
We are seeking a skilled and motivated bicycle mechanic to join our service team. This role is ideal for someone with strong technical ability, a passion for bikes, and excellent customer service skills. The mechanic will be responsible for performing a wide range of service tasks-from basic tune-ups to advanced diagnostics on modern drivetrain systems and e-bikes.
Key Responsibilities
โข Perform bike repairs and maintenance on a variety of bicycles, including road, mountain, gravel, and e-bikes
โข Build new bikes and complete quality control checks on incoming inventory
โข Diagnose mechanical issues and provide service estimates
โข Complete drivetrain overhauls, brake bleeds, wheel truing, and suspension service (as experience allows)
โข Work with customers to explain repairs, recommend services, and ensure a great experience
โข Support rental fleet upkeep, including regular checks and quick fixes between rentals
โข Maintain a clean, organized, and efficient workspace
โข Occasionally assist with retail or ride events when needed
Requirements
Qualifications
โข Previous experience working as a bicycle mechanic (shop or equivalent setting preferred)
โข Strong working knowledge of current bike technology including:
โข Electronic shifting systems (e.g., SRAM AXS, Shimano Di2)
โข Hydraulic disc brakes
โข E-bike systems (Specialized Turbo experience is a plus)
โข Attention to detail and commitment to high service standards
โข Strong communication and interpersonal skills
โข Ability to work independently and manage time effectively
โข Willingness to be part of a small, collaborative, and community-focused team
Bonus Points For
โข Suspension service experience
โข Familiarity with point-of-sale and service ticketing software (e.g., Lightspeed)
โข Bike fitting experience or interest in learning
โข A love for gravel, trail, or adventure riding
Benefits
Benefits
โข Competitive pay
โข Industry discounts on bikes, gear, and accessories
โข Access to demo bikes and ride experiences
โข Flexible, community-oriented work environment
โข Opportunities to participate in ride events, clinics, and product trainings
โข Potential to grow into a full-time role within a growing company